AutoZone Auto Parts
4.4 (425)
24361 Muirlands Blvd, Lake Forest, CA 92630
(949) 455-1995
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Yusuf Gharib
a week ago
Anthony is the best guy and he is so helpfull. We came in with our car that wouldn t start and he did all what he could to help us and he eventually figured the codes out.
Stu Hoover
a week ago
Was sold used chains. There was no seal on the bag and nothing was told to me about there needing to be one to return it.Went to return them after I checked the bag a couple days later when there was a real chance I might need to use them (but didn't have to in my 21 wrangler Rubicon with mud terrain tires) and was told I was not able to do so and given a bit of attitude about it.The store general manager approved the return after I was told to escalate to him but I did not appreciate the hassle.Either way I will be taking my business elsewhere and this situation was made a lot worse by the attitude of Micheal W at the store.
Vincent Vuong
3 months ago
I was having car problems and suspected it was the battery so I took it to my local AutoZone. Big help from Marquez and Uriel at the location in Lake Forest - they were professional, friendly, and knowledgeable, helped confirmed my suspicious and provided more information about future maintenance. Made my entire experience pleasant. Will be returning back to this store in the future for any car related things
Kevin Mendoza
5 months ago
I recently had the pleasure of interacting with Lexi at AutoZone, and I must commend her exceptional service. Lexi demonstrated an impressive depth of knowledge about automotive products, and her willingness to go the extra mile to assist me was truly commendable. Her friendly demeanor and professionalism made my experience not only smooth but also enjoyable. Kudos to Lexi for making AutoZone a standout in customer service. She is a valuable asset to your team.
Kenshin Tran
a month ago
Very awesome people. Called them to check for parts and they answered with the intent to answer questions and help procure parts for my job. Dont go to o reillys this is just come here. They know what they re doing.
Anne M
3 days ago
Daughter s new car needed a new battery ASAP. Autozone came through!
Tim Lucero
7 months ago
As usual, they were very helpful and courteous. Because I had a check engine light on, I went in there to use the tester and turned it in and they gave me a read out of what the problem could be. You re very helpful. I am replying only 1 gallon of window, washer fluid that s it.
Alex Mendoza
5 months ago
The lady was very helpful and gave me a printout of the part I need. A gentleman let me borrow their reader for my check engine light. Create service.
Tammy Faye
5 months ago
I came in here and got an alternator for my car, and Manny and Lexi were both extremely helpful. I would recommend this Auto Zone the employees are very friendly.
Danielle Gonz�lez
9 months ago
Lexi was absolutely brilliant. From the moment I walked in, I felt I was in great hands. She ran thorough tests, answered all of my questions, and talked me through the process of fixing my car. I was up and ready to go in no time. Thank you for the great service!
Chuck Evans
2 months ago
So helpful in getting my battery GREAST SERVICE. Easy, fast and good prices
Leon S
11 months ago
A young guy Raffle helped me test my battery to confirm it was still good. Free of charge. No sales pressure. Also, very knowledgeable conversation. Honest and trustworthy business. I will definitely come back for my future needs. Thank you!
Harrison Maldonado
9 months ago
I came into the store 2 min til closing and Michael was more than happy to assist me with my vehicle hooking my vehicle to the scanner and finding out what the problem with my vehicle was and made me a printout to show the dealership since I just bought the vehicle. Usually people want to leave and roll their eyes when people walk in the door minutes before closing but Michael was more than willing to assist me making sure my vehicle was looked at properly even tho the store was already closed. Definitely coming back great customer service!
Jennifer Rodriguez
7 months ago
Went in to buy wiper blades today due to the impending storm. Uriel saw me struggling with the book to find the correct wipers for my car. He offered to pull them up on his computer and then proceeded to pull the correct wipers and put it together for me so it'll be easier for me to change amount. He went above and beyond and I thank him.
Karima Rajan
a year ago
John helped me. He was so friendly, and very helpful. I was having trouble with my wipers and all the rain that we are having, it had to be my priority to replace them. John helped me pick the right one. He said let's go and take a look at them. He saw what was happening, the blade had just moved down, he pushed it back into place and fixed it. John is awesome, he made me feel very comfortable, and like he was my older brother. I wish that in this big crazy world, there would be more John's.Thank you so much.
actorwriterdca
7 months ago
Kyle P. was great. He was courteous, informative, and very helpful, making us feel welcome as he answered all our questions.
Kenneth Hernandez
7 months ago
great, fast and friendly service although they didnt have the part i needed they called one that did and made sure they had it in stock and asked hold it for me. i appreciated that alot saved me alot of time
Bentley P
11 months ago
I had a great experience. The team was nice, didn t try to get me to repair/replace other items, and even gave me the discount without having to ask. Would highly recommend.
Michael Mc Entee
a year ago
Manager was awesome! He helped me return some items even though several other Customers came in after me. I felt bad but he was assuring me that it's alright. I was there for about 35 minutes returning these items. Thanks Sir, appreciate your helpfulness.
Tonee Elder
5 months ago
Very friendly on the phone. Assisted me right away with my car when I arrived. Thank you.
Groovy Chick
a year ago
Ordered a part online. It wasn't the right part. Came here to return it. My husband stood and I walked around to waste time for at least 15 minutes while Manuel sat on the phone chatting away. No other customers were in store at all. I went to ask the other employee who was outside if we could just make a return and he cut me off saying be there soon sir. I mean ma'am. Lol. Still waited and asked Manuel if he could please help us standing in front of him and he stared at me confused. Then the other guy with the scar on his chin came in and finally helped us but never apologized or anything. So rude. And Manuel is shockingly horrible at doing anything.
W T
7 months ago
Awesome service ! They followed all the correct protocols to replacing my battery when the other stores wouldn t!
Francisco Llamas
7 months ago
Excellent services, I needed lightbulbs for tail lights, and needed to return an item and got taken care of right away I needed some tools and they let me borrow their players and brought it back
Spencer Hart
a year ago
Holly is the best! I came in to get my a/c refilled and she pointed out how my headlight lens were dirty; she went inside grabbed some cleaner and made them shine like new! Above and beyond !! So awesome, thank you Holly!
Aaron Taylor
a year ago
Amazing service! I was in for a bad battery and the young lady who helped me did such a good job. Confirmed my battery was bad, sold me a new one and lent me the tools to swap in the parking lot. Her service was effortless, just good quality easy person. Thanks again for the help!
Julio Lara
a year ago
Cory was really hands on with me to make sure I got the right lube. He gave outstanding Witt and compliment my fine looks when I came inside. Asked for my number so I can get $20 so that was helpful. When I went into the store he acted like he never seen me before tho ?
Melanie Allan
10 months ago
Very helpful. The other autozone didn't have the bulb I needed so they called ahead and made sure that the other store did and sent me over there. I really appreciate the help! I'll be back there won my business.
Puddingstone
4 months ago
Easy stop and go.. fully stocked and helpful staff
G
a year ago
Bought a rear tail light here. They had a box of basic tools to do the simple install. I asked if he could check the rest of my car lights, which took a minute. Great service! And back on the road after this review in like 10min
Fluffy Reyes
a year ago
It s an okay store as far as products and prices, but the service isn t very good. I ve been there three times and had three different clerks and not one of them said thank you or have a nice day. They just give you your change and don t say anything.