A & M Automotive
4.8 (429)
31760 Mission Trail Ste B, Lake Elsinore, CA 92530
(951) 245-1562
aandmautorepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
A & M Automotive is a highly reputable auto repair shop located in Lake Elsinore, CA. They offer a wide range of services including oil changes, transmission repairs, brake services, and more. With a focus on excellent customer service and quality work, they have built a loyal customer base over the years.
Services offered: Auto repair shop, Auto air conditioning service, Auto electrical service, Auto tune-up service, Brake shop, Mechanic, Muffler shop, Oil change service, Transmission shop, Wheel alignment service.
A & M Automotive Reviews Summary
Pros
- Exceptional customer service provided by knowledgeable and friendly staff
- Honesty and transparency in diagnosing and explaining car issues to customers
- Quality workmanship and attention to detail in repairs
Cons
- Some customers mentioned long wait times for appointments
- Limited availability on weekends for service
Suggestion
Consider expanding weekend service hours to accommodate more customers.
Positive Words
Excellent, friendly, knowledgeable, honest, quality, recommend, trust, professional, reliable
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J a y Rocha
a month ago
First and foremost, I would like to say thank you to the whole crew and to Matt for such an awesome customer service! Something that a lot of businesses lack now a days. Anyways, my truck feels and runs like a champ. My F250 is my baby and they took care of all the issues. I am very grateful to find them and had them do the work on my truck. They replaced the 2 serpentine belts, fixed one major oil leak and replaced glow plugs on my 2008 f250 diesel truck. Also installed new batteries that definitely needed attention. God bless this business. Support small local biz. Lake elsinore resident and will definitely be taking all my vehicles to them. Highly recommend
Gina Reinecke
a month ago
A&M has taken care of my vehicles and has always done a great job! It s so nice to be able to trust that they are not trying to up-sell me and find things that are not necessary to repair. Adam the owner is an awesome guy with a great reputation and reliable network. If you need ANYTHING ask him!
Katherine Marshall
a week ago
Adam & his crew have taken care of me for over 20 years. They are a great team dedicated to excellent customer service & quality work. They are the dream team of Automotive!!!!
Cristina Schoepfer
2 months ago
I am a new car owner and don't really know Jack about cars. My new/used foreign car came with almost 200k miles so obviously it's going to come with some issues. Matt and his crew took care of my rotor and breaks and sent me pictures so someone like me could understand! He took his time explaining to me the problem. I trust this company and would fully recommend.
Jimmy Old, new guy.
3 weeks ago
I have total confidence in A & M to care for my truck. I have found them to be honest, friendly, and professional. I would recommend everyone to their services. They know their business!!! Thanks A & M!!!
Christian Zavala
2 months ago
These guys are all about taking care of the customer! I appreciate their honesty and help. They swapped a bad axel for me and recently had to have it warranty and they took me in with an appointment and got me in and out in just a few hours. They will take care of you. Thanks to Matt for being awesome and giving the best customer service.
Enrique Reza
4 weeks ago
I was looking for a mechanic in my area and these guys had the highest rating and now I see why. Matt and his crew are extremely professional, very helpful and genuine. Will be taking all of the family s vehicles here in the future. Thanks again Matt and team.
Sherrick K
4 months ago
The service at A&M automotive has been exceptionally well. Matt along with the rest of the staff was extremely helpful. Competent, courteous, and reasonable I had front end work done with professional service, we definitely recommend and will use again
Noni Nierenberg
4 months ago
very friendly and competent staff. highly responsive and efficient.i hate that my car needs work but love having A&M work on it. they are honest and reasonable.
Paul Kiley
2 months ago
They did an amazing job on my 2002 Camaro ss, and completed the job extremely quick so I could get my car back on the road. They took care of a oil leak I was having at the rear main seal and the transmission gasket was leaking as well so glad to have found this shop again Thank You So Much
Mark Dennis
a month ago
A&M Automotive is one of the best shops servicing our area. Their work is reliable and service is quality oriented. I highly recommend!
Steve&Shelley Flynn
a month ago
Adam's team did a detailed inspection of my old Toyota RAV4, then provided me with a list and pictures of what needs to be fixed, so that we could prioritize the repairs.
Gabriel&Simone Temblador
a month ago
2012 Hyundai sonata Engine issuesHad the staff of A&M auto complete a diagnostic on my 2012 Hyundai sonata. They gave Me an honest breakdown of the issue with engine. The engine has to be completely replaced and gave me an estimate of 8000 if they were going to do the repairs but they also informed Me that there was a recall on engine and that the Hyundai dealer may be able to replace the motor at no charge. They were upfront and honest and that's why I will continue to use A&M Automotive for my car service . Ats this time Idid not get the service completed by by A&M Automotive and will pursue dealing with Hyundai company. Honest upfront and have my full trust. Thank you Brittany and Adam for the great service!A&M Automotive's excellent job servicing my 2015 C300 Mercedes BenzI took my car to the Mercedes Benz dealer in Riverside and they informed Me that the differential and the drive shaft were broken and needed to be replaced. The amount that they wanted to charge was outrageous and they were looking to gauge Me. I called A&M Automotive and spoke to Brittany and informed Her of the what the Mercedes dealer informed Me. She asked Me to bring the car in the following day so they could perform a diagnostic on the car (They did not even charge Me for the Diagnostic). I took the car the next day to be checked, Brittany called Me that afternoon and informed Me that the only problem was the drive shaft was broken and needed to be replaced. She quoted Me a very reasonable price for the repair and even saved Me more money because some of the bolts were still usable. The car is working great and I couldn't be happier. The staff at A&M Auto have integrity and do excellent work. I will be taking my vehicles to A&M Automotive from now on. Highly recommended if you are looking for Honesty and integrity when getting your car repaired. Thank you Brittany and staff for everything. All around great experience!Service: Transmission
steve castaneda
4 weeks ago
I want to give thanks to the crew at A & M Automotive, they went above and beyond to insure i had a great experience & my truck runs great. Thanks again
Matt Maroney
a month ago
Adam and his team did a fantastic job diagnosing our vehicle. I was very pleased with how honest they were.Thank you!
Tami Warner
2 months ago
Brittany kept us informed and is very knowledgeable. We have been looking for a great car repair shop and very happy we found them!
Kirsten Cheong
6 months ago
Boy do I have a review for A&M Automotive. I was driving on the freeway when a pigeon dropped out of flight and hit my grille. The poor thing broke through part of the grille and was pinned between the pieces. Needless to say, it died on impact (or in midair, who knows?). After 20 minutes of trying to remove it myself (gross) it became apparent I needed help. Desperately, I googled "auto shops near me" and A&M was first on the list. I gave them a call 30 minutes before closing explaining my situation. While they don't necessarily specialize in removing dead birds from cars, they welcomed me into the store. The looks on their faces were hilarious as I pulled in. We had a good laugh and within about 15 minutes, they had it removed from the grille free of charge. A&M, thank you for your service, despite how random it was. Should my vehicle need actual automotive care, I'm coming to you guys! Hope you're hungry, I'm bringing in cookies for you guys tomorrow! Thanks again :)
A D
8 months ago
I wish i can give this shop more than a 5 star rating. We have been taking our cars to this dhop for a long time. And since then, our cars have been working great. I don't think I'll ever take our cars anywhere else. Brittany and her entire staff are very knowledgeable of their work. They will even send a picture through text showing you what the problem is before working on your car. I also like the fact that they have surveillance video feed in the lobby area. It shows that they are honest workers and will not do anything to your car. I would highly recommend this shop. This shop does oil change, maintenance, and any other car issue this shop will definitely do an excellent job.
Ed Harvey
5 days ago
Excellent at diagnostics and workmanship. The ONLY well run shop, thanks to Adam and Brittany, that I would recommend.
Fannie Garner
8 months ago
Chris, Brittany, the sweet lady who works in the back and sometimes give me a ride and the staff are professional and very good. They will suggest what really needs fixing and what can wait and what is a safety concern. I like that cause I can't pay for all of it at once sometimes. They take good care of my car. I would recommend this place to anyone.
RB DUB
a month ago
Thorough and accurate assessment of my vehicle. Great service and very personable staff! Great job all!! Thanks!
C S
8 months ago
Took my sons car there yesterday for oil change and tire rotation. Chris and Brittany were very friendly and provided great service. Technician did a great job and in a timely manner. Price for the work was very reasonable. Highly recommend A&M Automotive.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change
Mike Hernandez
7 months ago
I accidentally hit an object on the freeway. I pulled into their shop. The customer service is excellent. Staff was friendly and professional.They took care of my vehicle.I definitely will be bringing my other vehicles to them for future work.
K Robinson
11 months ago
After researching auto shops for my C300, I found A&M. They were very friendly, knowledgeable and were able to give me a rough estimate on what the potential cost could be for my service via phone. I loved that they provided detailed documentation of the condition of my car; text me photos and shared what needed to be done with my car immediately and what needed to be done soon, but, could wait. Being new to the area, I have found my go to automotive shop for my car. They were honest and provided good service at a good price. Brittany was also very nice and provided great customer service!
Vic Curl
4 months ago
Excellent service in and out in one day. Problems resolved. Even had it aligned for me next door. Made my life easier! Highly recommend nice folks!Services: Electrical, Auto engine diagnostic, Wheel alignment, BatteryServices: Electrical, Auto engine diagnostic, Wheel alignment, Battery
Rene Motufau
9 months ago
I love the service here. The staff was polite and kept me informed on all the service that had to be done. Brittany was amazing and so friendly Chris was very kind and they did an amazing job on my car I would recommend this place anytime. I will be back to get more service done thank you all.
Ben Carrington
9 months ago
I was in a few days ago for a brake job and to find the source of oil underneath my car. A&M did the brakes, found the leak and cleaned up where the oil was.I have had my car serviced by A&M for several years and have been satisfied with the service, especially the fact you are made aware of potential issues before they can become major, which is important when you own an older vehicle. In addition, they always make you feel like family.Services: General repairs & maintenance, Brakes
Victoria Cosio
4 months ago
Highly recommend this shop! Brittany is amazing! She went above and beyond for me and I truly appreciate it!
SHEENA W
a year ago
I love this place. My whole family always uses A&M for any car issues we have (brakes, water pump, windows, etc). The entire staff is friendly, especially Brittany and Victoria, and they always do their best to minimize costs any way they can. Their labor work is great and I never have any problems afterward.Services: Steering & suspension repair, Auto water leak repairServices: Steering & suspension repair, Auto water leak repair
Luminate p
a year ago
Saved me an unnecessary $2800 repair.My car was making a rotional sound from the left side of the vehicle. Went to another shop in the same area that I go to that s always been nice and friendly to me. I suspected the noise was one of my brakes, and they told me that they didn t suspect it (cause they didn t even check) and that it was my transmission that was making the noise and I needed to have it replaced. $2,800 estimated.Came to A&M the next day for a second opinion, I even forgot to tell them that I suspected it to be the brakes. The mechanic found it on his own and told me the rotors and emergency brakes were loose. They lubed it up and tightened it. In & out in less than 40 minutes. It s been a week now and the noise is gone. They didn t even charge me for a diagnostic fee. Will be coming here first for my next repair.Service: Brakes