Prime Autos
5 (21)
936 Dewing Ave Suite M1, Lafayette, CA 94549
(925) 231-4678
primeautosusa.com
Claimed
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Aras Kannu
a week ago
We bought a Subaru Outback from Farouk. They were very responsive to FB messages. The price was very reasonable. There was absolutely no sales pressure. We had an unfortunate incident where someone keyed our car on the driveway immediately after we drove the car home. Upon just sharing it with him, Farouk immediately offered to order touch paint and shipped it home to us. While not necessary, this was a nice gesture.We would definitely consider Prime autos again and recommend them to others.
Marney Tyler
2 months ago
My experience at Prime Autos was fantastic. I love my car. The interaction was professional yet personal. Paperwork was a breeze. I would absolutely recommend Prime Autos. 5* s
Kurt Reeves
3 months ago
Purchased a wonderful 2018 Ram 1500 from Farouk at Prime Autos in Lafayette, Ca. I absolutely love, love, love my truck and am very pleased with the price paid! Farouk was thorough and such a pleasant man to work with on this purchase. Thank you Farouk
Mitch M
5 months ago
Wow! what a gem to have in Lafayette. I can't believe I've just found out about Farouk + Prime Autos. I've just imported two vehicles from Europe and Farouk helped get the DMV paperwork filed and my new Title + Plates. If I would have gone to the DMV that would have probably taken 5 trips.For anything DMV related (besides getting your license renewed) you'd be crazy not to go to Prime Auto. TY!
Gavin Peters
7 months ago
Simply put Prime Autos and Farouk are amazing. I recently purchased a VW Atlas from an online listing. The videos and descriptions were spot on. Being a first time purchaser online and having a car shipped across country I was a bit nervous. Prime Autos and Farouk were so incredibly kind and patient. With many forces out of our control like slow shippers and paper work snafus, Farouk happily went so far past the point many people would even dream of. Nothing stood in his way to make this deal a success. His customer service and honesty are pure gold.
Deanna Lopez
a year ago
I had a very positive and smooth transaction with Prime Autos. Farouk was a great and kind salesperson. He was well-versed in his trade and answered questions as honestly as he could. Very straightforward and didn t try to hide anything about vehicles. He worked with us when the price was a little out of budget and made the experience stress-free. His follow through is amazing. I love our new ride and its so reliable. Definitely coming back here again and referring family & friends who might be in the market for a vehicle. Thank you and more power to your business!
Steve Danzi
7 months ago
Auto was exactly as advertised. Easy to work with and seller is authorized DMV office- which was GREAT! Happy with my new auto from Prime. Highly recommend using them to buy sell.
Mary Padua
a year ago
Prime Auto has been so helpful to me. Farouk Mishak listens carefully to your needs and makes it happen. He is kind, helpful and fair. He will serve your needs well even with the DMV. I recommend this business highly. Prime Auto is 100% customer care. He will help solve any situation.
Sharon Sobotta
2 years ago
Getting a new car can be a super intimidating experience for woman. This time it was different. After a thorough test drive, Farouk encouraged me to do my research and shared the option of having the vehicle inspected before I made a final decision. This process allowed me to feel confident with the car that I ultimately decided to buy. I felt respected and valued as a customer and was never pressured. If you re in the market for a vehicle, I highly recommend Prime Auto.
Steve Hahm
2 years ago
We bought a great car from Farouk. Very responsive and helpful person. He was kind and patient as my family worked through the difficult and expensive decision of buying a car. I would happily return to Farouk and Prime Auto for future purchases because I know I will work with someone I trust.
Sheldon Orton
2 years ago
Nancy and I had a very positive experience in purchasing our car from Prime Autos, Farouk did everything he said he would do and the car has exceeded our expectations. We recommend Farouk. He is knowledgeable, patient and delivers on what he says he will do.
Hassan Malik
3 weeks ago
Wonderful experience. Gave us a good deal and honest. Pleasure to deal with
Jim W.
2 years ago
Farouk was extremely helpful and the process was very low pressure. We drove an hour on a Sunday and he was very accommodating. Would recommend.
Jack Beauchamp
a year ago
Had such a great experience here. Complicate car registry issue resolved super quickly. Saved me hours from the DMV. Bravo!
freshroasted coffee (Ron Pargett)
2 years ago
We found great communication, a confirmed address at the place of business, and a cordial smooth transaction. Thanks Farouk
Omar Mishak
a year ago
Great dealership, Very kind, and great customer service. 10 out of 10 dealership.
Emmett Jacobs
a year ago
Awesome for dmv service. Nicest man I ve met in years
xicheng huang
a year ago
good service