Lafayette Car Wash And Detail Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Omri Daushin
3 months ago
The car looks ok from outside, BUT!!!Paid 195$ for car wash inside and out,The car was clean before I came in, cuz I cleaned it myself before.I told the guy very clearly about the mud underneath and he forced me to do the package and he will take care of it.They didn t even looked underneath, everything is the same!! Waste this 195$ for nothing.Be careful, there is many other places.

  Quentin Carver
2 months ago
Car looked good but had dirty and spots all over car still. Knocked down my dash cam and barely vacuumed the vehicle. Will never be coming back after spending 50+ for a wash

  Alexander Timofeyev
a year ago
Purchased a detail and they missed one of my tires. Very clearly three tires had been cleaned and one was still dirty. When I came back and asked them to finish the job they refused. I spoke to two managers and they were both rude and gave me excuses about why they wouldn t clean it. Don t come here if your car is actually dirty. They ll do a poor job and cut corners and then refuse to correct their wrong. Also the windshield was incredibly streaky - wonder if they ever heard of windex. Picture of cleaned tire and dirty tire for comparison and of a streaky windshield. All my tires looked like the dirty one when I got there - all were cleaned except one. Terrible customer service. Feel swindled having spent over $200 there. FIND ANOTHER SHOPService: Auto detailing

  Dana P
2 years ago
For some background: My parents bought a minivan almost 15 years ago. In that time the car has been on many a road trip, to the mountains, the beach, the desert etc. It has been stuffed full of kids, and dogs and rabbits. And I don t think it has ever been thoroughly/professionally cleaned on the inside (no judgement please). This past weekend I took the car on a weekend car camping trip to the coast, during which I noticed (and added to) the state of the interior. So I thought this weekend, for my dad s birthday, I would get the car deep cleaned. I looked at the reviews of every car wash in the east bay, but found that almost all either had bad reviews or were out of my price range.I decided to just take it to the one down the street, Lafayette Car Wash. I was very apprehensive, because many of the recent reviews for this place have been quite negative. But I could not be more pleased with how it turned out. I told them what I wanted (focus on the inside of the car, shampooing of the carpets, wiping of the dash etc) They quoted me a price of $125 and asked how quickly I needed it. I said two hours from now was fine. I will say the car was not ready until about 3 hours after I dropped it off, so be aware if you re in a hurry. I m not sure whether this was due to it being a busy Saturday morning, or because the car was particularly dirty. It was worth the extra hour though to have such a clean car. Of course there were many stains that could not be taken out, but all the nooks and cupholders etc were thoroughly cleaned, and the carpets do not have any of the debris they were previously covered with. The car also has a neutral smell, which is a huge improvement. They did not do the trunk (seems to be a separate charge, so ask for it if you want it), so I am using that as a before picture, as it looks like the rest of the car used to.They also provided a paper to step on in the driver s side well, which another reviewer had complained about not being provided. Maybe they ve been reading the reviews and trying to improve. Either way I can not recommend this place enough. They did a fantastic job on a really dirty car, and for a reasonable price.Services: Auto detailing, Auto interior vacuuming

  R A
8 months ago
Paid around $150 to get the car some what detailed. I was in the rust to pick it up when I got home I saw that floor mats had sand and back seat had coffee stain and nobody drinks coffee in my car especially kids that ride in the back.I get a better wash for $35 in downtown Walnut Creek on Main. Will never go back, waist of time and money.

  ARYOOB SIPAAS
3 months ago
Very bad serviceSubject: Dissatisfaction with Recent Car Wash ServiceI hope this message finds you well. I wanted to bring to your attention my recent experience at your car wash, which unfortunately left me quite dissatisfied.Despite having high expectations based on previous visits, this time the service fell short. [Specify the issues, such as incomplete cleaning, damage, or unprofessional behavior.] As a loyal customer, I believe it s essential to communicate when expectations aren t met, and I hope you ll take this feedback constructively.

  Ana Shida
3 weeks ago
How on earth do these people stay in business?? We brought our car with bird poop all over and we came to pick it up 30% of bird poop was still there . Inside : spilled coffee on leather was still there . Windows had bug sports . Sand was still there . I never had worse car wash or even close tho this nonsense in my life . Lazy irresponsible people.

  Galya Castillo
a month ago
Great service.They are super nice and fast.

  Saint John
2 months ago
Look at all the fake reviews. They do a bad job. Opened the back to see all the dirt on the carpet and under seats. They just pushing things around and not clean it. Never again. Go somewhere else or do it yourself. You will save time and money.

  amaya hall
a year ago
every time i go to this car wash i get disappointed. when i entered my car today after getting a car wash here my seats WERENT wiped at all. and the front exterior of my car was still dirty. disappointing i shouldnt have even tipped them for their horrid service.Services: Full body wash, Wheel washing, Interior scenting, Auto interior vacuumingServices: Full body wash, Wheel washing, Interior scenting, Auto interior vacuuming

  Tom Nemeth
7 months ago
For about $30 my car looks great, but in addition to removing dirt and dust, a few tools were missing from my tool bag. They must use very powerful vacuum cleaners. My fault for leaving an open tool bag in my trunk? I m going to miss those metal snips.Service: Full body washService: Full body wash

  JJ Gunn
a month ago
These guys do a great job on your car. Also dent & paint repair. Excellent car wash. Get the full detail and ask for John. He'll help you.

  Poopak Behzad
6 months ago
Please do not take your car here. I took my car to them, not only they did a poor job but also they scratched my car. I specifically requested a hand wash to prevent damages to the car, and for the expensive price I expected that they would take extre care, but I was wrong. The person who receives the car and the manager both were rude and did not take accountability. I do not recommend them to anyone. I'vSt wax

  Guru D
2 years ago
Didn't actually get a wash here, you know that saying if you have to ask the price its probably too much for you. Well i got sticker shock an had to back up in the enter only area where you pull it. The drive of shame so to speak (not really as i was driving a super sweet muscle car) so if you dont know the cheapest wash is $29 and im sorry if i sound cheap but that's to much for me i just needed a rinse,(sweet muscle car remember) so maybe if i needed.. nah! Even though it seems to be the price one pays or more in this area its worth a short drive to san Rafael. I will say for good karma honestly $29 appears to be the cheapest full service wash price in the walnut creek area as i checked on my drive it averages $35-40.

  Duane Anymouse
8 months ago
Been here twice this week, each car was cleaned and tidied to perfection. For a wash and wheels, the cost was $31.95 each, and the cars looked new off the lot afterward. They have a full force of detailers to put on the finishing touches and ensure that there are no spots still spotty. Highly recommend these guys and gals.Services: Full body wash, Wheel washingServices: Full body wash, Wheel washing

  M G
a year ago
The photos here are a proof of itself . I paid 40$ for the wash they were constantly arguing and not trying to clean anything .. the lady at the counter didn t help

  George Louie
4 months ago
The people are always nice here, but the car wash is always just slightly above average. I m probably a bit nitpicky though.

  Larissa Faria
10 months ago
It's not good! I always wash my car there because it is the easiest place to go near my house but every time I wash my car I always have something to complain about, there re always a lot of dirty things. I already paid for the most expensive cleaning that was $170, they said they cleaned all the details and the car had several dirty parts and full of hair on the carpet! It's not worth wasting your time there

  Austin
2 months ago
This is the place I always bring my car to for interior and exterior cleaning. Great service for the price

  Michael Lewis
9 months ago
I have a classic convertible that I have taken to Lafayette Car Wash for 30 years. And every time they never disappointed me until today. But when I brought the issues to their attention, they solved it immediately and brought my baby back to shine in the sunlight of summer once again. Thank you so much!Services: Full body wash, Clay bar treatment, Seat shampooingServices: Full body wash, Clay bar treatment, Seat shampooing

  Mohamed Abdelrahman
10 months ago
My car got broken inside the car wash . The supervisor said Iam busy now , cannot do anything and asked me to leave and call them later . Please don't go there if You are worried about ur car

  Lera Zelenina
8 months ago
Just picked up the car from detail cleaning. Paid $355.

  Lloyd Jacobusse
10 months ago
Lafayette Car Wash has gone DOWNHILL in general car wash service, while RAISING PRICES.I had specs and dirt all over car and windows, that i noticed the next day, which i cleaned myself.But then i felt it was not right, so when i talked to the manager Victor, he had absolutely no interest in my situation, and abruptly finished our call.Terrible management and service now, WHILE RAISING PRICES.Services: Full body wash, Auto interior vacuuming

  Jeff Levy (Nitrous)
a year ago
Overpriced. Didn't clean my trunk because I didn't open it for them???!!!. Specs of dirt still on after completion. They fixed the problems but shouldn't have to ask with prices they're charging. Disappointing, but not many choices in the car wash arena.Second time they ignored my request to clean trunk. Left a scratch on my car they refused to admit. Price is ridiculous. Never again for me. They lost a 40 year loyal customer.

  Trevor Hicks
a year ago
I've been coming here for the past year for the occasional car wash, which have been adequate and met expectations. I have several kids, and a dog, so the interior is always a mess. The regular car wash gets most of the crumbs and whatnot.Last weekend I decided to get the car fully detailed inside and out, and WOW. The car looked like new. Somehow they managed to get all the little goldfish sand and dried up milk stains out of the smallest crevices of the seats. Not a single dog hair to be found. The windows had no streaks. The exterior was spotless.It took about 5 hours and these folks did a TERRIFIC job! I will be going back!

  Akbar Arghandiwal
10 months ago
The ceramic polish I paid so much for came off the next day and made a huge mess on the ground. Vacuum cleaning was mediocre as I found leaves under the seats. The lady at the counter however!! Super nice. Attentive and friendly.

  Elizabeth.Y. Bradbury
9 months ago
Excellent. My car looked brand new after. But also, the staff and workers were all incredibly nice. This is the only place I ll take my car to be cleaned in the future.

  Raychel Johnikin
11 months ago
Normally, I come here and my car is pretty messy because of kids but this time I came with a brand new car that I ve had for two weeks and it s been kept really clean and I figured just to get the works because why not. I was pretty disappointed when I got my car and it looks like they barely cleaned the inside there was literally hair on the floor and food beside a chair. There are also crumbs in the seats etc. I just think because it was already clean that they rushed cleaning my car? I paid for the full works which is the most expensive one they offer and I m pretty disappointed I can t say I m gonna go back after using this placeService: Full body wash

  Jeremiah Ellington
a year ago
Used to be the best with an attention to detail that I would always recommend. This last time I walked around my car when I got home and they skipped giant sections that I didn't see when I got back in the car. And every wheel had easy to wipe off dirt on the rims. I'll try again but it's not lookin good.

  Waters Family
a year ago
After the car wash I drove 5 miles home and parked. The next morning my right front tire was flat with an irreparable slash in the outer sidewall. I am confident that the damage was from the car wash but with no proof, and had to pay $300 for a replacement tire.