Carloops Car Wash & Lube Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ben Your Agent
7 months ago
I researched a few places and found this place to be a good price for a detailed car wash. I was approached by Cesar who was very friendly, patient, polite, and informative. He helped me speak to the manager to get the price I want. What was included was a regular car wash, tire cleaning, vacuum the inside, wiped the dashboard and all the areas in the car, armor all the door sides and front areas, cleaned the mats, shampooed as well. I was grateful for the drive service to my house from Cesar (this is because they weren t busy.) When speaking with Isa, front desk staff, sorry if I spelled her name wrong she was nice enough to ask them to find something I dropped on the side of my chair. I got a call telling me it was done maybe one hour and a half. When I arrive back to pick up my car, the car was not done, I brought my wife to inspect and we saw things needed more vacuuming, and cleaning dust and grime. The trunk was shampooed and vacuumed right. They didn t question or made a fuss they just did it which was nice! Overall was a great first time experience. I would recommend it and go back again. Thank you to the staff and management. Hope this review helps out!Services: Auto detailing, Vacuuming, Auto interior vacuuming

  Evelyn Morales
4 months ago
Used to bring my vehicle to this place but I stopped because how dirty was left after cleaning . I wanted to give an another chance but definitely not coming back again.First of all , the cashier has an extremely bad attitude towards customers and I noticed she gives the same treat to the employees there as well, she is very rude and not polite at all .I took my vehicle there today to get the windows re-do since I can t drive like this, thankfully the manager who was there was very helpful and got it done properly.Thank you for that I very appreciate it.

  Vane
6 months ago
So blessed to have found this business! The employees put their back into it and THEY DESERVE GENEROUS TIPS please n thank you! Seriously! You will soon too agree once you get serviced here!Services: Auto detailing, Vacuuming, Auto interior vacuuming, Car waxingServices: Auto detailing, Vacuuming, Auto interior vacuuming, Car waxing

  Francisco Murillo
2 years ago
Scratch my truck even while seeing them do it, it was the manager and they told me tejer� flot� take full responsibility they didn t. Pathetic.

  GRUMPY CARRALES
2 months ago
Great place to get your car cleaned

  Steven Li
a year ago
Very misleading business (3/7/2023)If you read under the "about business" on their Yelp page, it says you can getan oil change for $35.99, and that's FALSE. It's actually $60.00 now."About the BusinessBusiness owner informationJulian K.Business Owner- 100% Hand Car Wash; - Free $18.99 Car Wash with regular $35.99 (*most cars); - Free $18.99 &Meguiar's X-Press Spray Wax with Full Synthetic (Castrol/Mobil1) $89.99 (*most cars) Oil Change; -"I went there today surprised by the price they charge, since it's listed as $35.99 for oil change,and when I got the receipt, they charged $60, so I asked them about the price change since I wasexpecting it to be $35.99 as mentioned above in "about business" (again, on Yelp, as of today 3/7/2023)They acted rather rude, acting like I'm making this up, and like: "where did you find that we charge(only) $35.99 for oil change?!!". Well, I found it on your yelp page, and I came back and checkedagain, and it still says $35.99.You can name your price, that's fine, it's inflation, I get that, but it's YOUR responsibility toupdate that information on YOUR Yelp page, it's not the customer's job to just be telepathic andrealize your price has changed.Also, talking about inflation, the "owner" on their yelp page, Julian K., says he took over the businessin 2019, and best case scenario, the price is $35.99 in 2019 and $60.00 in 2023, that means thattheir price has increased a whopping 66% in 4 years, so even taking the crazy inflation into consideration,THEIR price increase is WAY more than market adjustment, most things are NOT 66% more expensivecompared to 4 years ago.(What services did they perform? oil change and car wash)

  Adrienne Smith-Guerrero
6 months ago
They did an excellent job on my stromtropper. He looks so handsome again.

  Jesus Vasquez
3 years ago
My experience with this business was absolutely terrible. The person drying my car, a gentleman in his early 40's, wearing a black face mask with a neon design, took the tip I gave him and then threw it on the hood of my car because it was not enough. I still have my receipt, Transaction #103160. Your employee just lost you a good customer!!!

  Lulu Ram-gam
a year ago
Went in for oil change and got my car washed. Really nice people and they did a good job. Last time going here though, some people are a bit off.

  WholeBodyStrength
8 years ago
I've been here twice. The first time was good. The second time I went to get my lights retouched since they give you a 1 year warranty on them. They didn't have anyone available for the service. I also asked if they had a package that would give me a deep interior cleaning...the rep offered a $40 special they had going. I went with it but I basically got a wax an armor all but not a deeper cleaning on the interior.

  Daniel Lynch
3 years ago
This is my 3rd time trying them. Strike 3 your out. Each visit I went up a tier on the board. My last visit was today, 08/27/20. I paid $29.99 for my wash, the reason I went for that tier is it claimed a "deep vacuum". The floor was not that dirty either. I did it because the last 2 trips the vacuuming was poor. When the gentleman finished with the car I had to pull around to the vacuum again and they re-did it ( not a good value) and on the way home I noticed what a horrible job they did cleaning the windows on the inside, streaks and smudges from their handprints, plus I don't think they even tried to clean the back window. The juice spot on the inside however is excellent, I will go back there. For $30 I will drive farther for my car wash thank you. I tried to keep my business local.Service: Auto interior vacuuming

  Alfonso Candela
3 years ago
Absolutely the best! Stop on the way 2 visit my pops. (didn't want 2 show up with a disgusting vehicle) 2nd car in line. Got the special "hand wash & wax" & my truck came out looking brand new. Extremely nice eatery inside premises!!! So I got myself a mocha latte & a delicious sandwich. TOPS!I Will B Back. Customer service outstanding!

  Michelle Quezada
a year ago
This car wash do a great job cleaning my car. I've been going to Carloops car wash for many years. I would not go to any other place.

  Alfredo Juarez
3 years ago
I came to wash my truck this week and I am absolutely fascinated with the job the guys did. Cora the girl at2 the front desk is very nice. I really like her customer service she is always smiling. Keep up the good work guys

  J Sanchez
6 years ago
Pleasantly surprised with my car wash. Excellent prices and excellent service. I returned to this place after I had stopped coming some time ago because new ownership had taken over at that time and the service was poor back then. It is very good now and I would recommend this place to all.

  Brianna Villa
3 years ago
Normally I love this place but they are not enforcing the mandated mask order for LA and putting customers and employees at risk. I will be contacting the health department to do a check on the location because it's not right. I went for an oil change and now I will have to self monitor to see if any symptoms arise. I am extremely sadly and scared by this situation! Management you need to do better!

  Amparano William
2 years ago
Paid for my truck to be detailed. They finished and I went to pick up my truck and I noticed spots on my window. I brought this to there attention and they told me I had to pay more ! I spoke to Moses and he said this I didn t see the spots when I told you we would detail your car . Terrible customer service last time I ever go there . They lost a loyal customerService: Auto detailing

  Denese Flores
7 months ago
Good car wash prices are rising is it worth the wash will see today ? Car wash was worth it SUV was vacuum clean inside great job guys thank you

  Ruben Basoco
2 years ago
I paid for an auto detail and the end result was a poor job. I won t be going back here again! I was observing the workers and they just don t care! No sense of pride and ownership of the work. Too bad it looked like a good place.This is 100% no hands on the car!Service: Auto detailing

  Neville Parris
7 years ago
First time here and got a wash and vacuum the inside! They did a pretty good job! Now getting my SMOG check, the employees are very nice and helpful! Came here on a recommendation and was worth the drive out here!

  Daniel Gonzales
a year ago
They took very long and did not do a good job missed a lot of spots on my vehicle and instead of washing it and then waxing it they waxed it and sealed in oil Mark's dirt and grime I would not recommend this place if you have a nice vehicle a regular wash or regular vehicle but if you have something nice this is not the place for you.

  April C.
8 years ago
Came to get first time car wash and hand wax done for my new car. Decided to go with the offer they had of a $90 clay wax + vacuum + car wash. Car exterior looks great but inside was same/got dirtier on floor mat. I asked to vacuum my car trunk but seemed like nothing was done. WORSE thing was they messed up my car paint and also a DEEP scratch on my car door. Told this matter to front desk and a guy came to see my car. With all his might he denied everything and push the blame on ME and saying other people messed up my car instead before I came there. I paid $90 hoping to get a nice job well done but I received bad job and bad service instead. THEY EVEN FORGET THE AIR FRESHENER. What a regret. Not coming back here.

  Evelyn Amador
6 years ago
So unsatisfied with this place...they upped the prices and tried to charge me an extra 5 dollars because of my mini suv...did I say mini??? Wth? Then the owner's daughter(or whatever she is) gave me additude because I complained about tge extra charge? I've been washing my same mini suv here for year's! Why the price change plus additude! Not cool. Plus the vacuuming was less the mediocre. Not happy.

  Antonio Rodriguez
6 years ago
Vitali, a Russian looking, short man claimed to be the owner. I pulled up and said I wanted the $13 package. He s like we re not doing that price today. By the way, the prices are listed on the way in. I was pretty upset because, it seemed he was just trying to make more money or something. I m like forget it, I m out of here. There are so many other car washes to choose from. When a private company does business in our local towns and they can just out of the blue, claim that a small deal can t be done on any given day, when the price is clearly listed, no one should do business with that company. Trust me, we have a family legal private investigation business to and we can easily take advantage of the client by over charging services. Why deal with an old cranky man who wants to change prices on the time of a transaction? My household has so many cars and I definitely won t be bringing my business here anymore.

  Sergio Dominguez
2 years ago
I paid $ 90.00 for a car wash that includes wax and polish. Which would take 1 hour and a half, which didn't last 1/2 hour. I will not take the car again they robbed me because they did not do the job well

  Leno Flores
2 years ago
First time and last time at this car was. Paid $40 dollars for a mini detail job and ended up with a really bad vacuum, car wash and the windows looked worse than before I had it washed. It seemed like the guy used a rag with tire dressing to clean the driver's side windows. Never going back again.

  Carlos A. Ribadeneira
7 years ago
Used to like this carwash, but the last time I visited, the manager was very rude. I paid extra for a wax job, and when I noticed they didn't do it, I tried talking to the manager, but he was very rude, and lied about it. He said they did it, and I told them I was watching my car all the time and knew they did not do the wax job. Asked for my money back, and the manager said that he wasn't going to do it, and walked away. Will never, ever go here again.

  Constantine Firme
8 years ago
Started off shaky, but now a dependable car cleaning service where many of the services go above and beyond. Got a free center console cleaning with each wash. Great deal going on for $35 bucks you get a standard oil change next door and a supreme car wash. Heck of a deal.

  Michael Judah Pacino
5 years ago
Great place to treat your vehicle to the attention it deserves. Have a seat inside and watch satellite TV or just relax and catch up on social media and the endless emails on your cellphone. Good place to have your car detailed while basking in the shade.

  L Phan
8 years ago
I came here to have the oil change. The mechanical man met me and promised to have the brake check and car wash pkg #3 ($17.99) for free. I was then convinced by one of the lead wash man to pay $40 for a complete hand wax.They did the oil change but no brake check. I asked why. The mechanic said no need because my brake didn't have any sound. BS.Then I wait 2 hours for the car wash and hand wax. The wash is OK, quick, neither better nor worse than anywhere else.The problem is the extra wax. I waited outside and saw them not touching my car much, did the bare minimum after 2 hours, virtually not much better than regular car wash. When confronted with the bad job, with the bird drops still visible on the side, the con man blamed my car is old. He told me to pay him extra $100 more to do the buffing if I want my car shining like new. I didn't want to argue with the guy, just take my key and left.They just want your money and do the bare minimum on the wax, then trying to convince you to pay more for the bigger service of wax and buff. I regret already pay first. I should wait and verify the work before paying at the cashier. Lessons learned, and will never come back to meet dishonest people.Aslo, no air conditioning inside the dirty waiting area. Don't go to this place