A Mercedes Imports Services
4.2 (43)
14626 Valley Blvd # A, La Puente, CA 91746
(626) 330-9747
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
A Mercedes Imports Services is an auto repair shop located in La Puente, CA, specializing in servicing European cars like Mercedes, BMW, and Porsche. They offer services such as oil changes, air conditioning repair, engine maintenance, and more.
Services offered: Oil change, Air conditioning repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Brakes.
A Mercedes Imports Services Reviews Summary
Pros
- Highly knowledgeable and professional staff, especially the owner, Art.
- Customers praise the quality of work and fair pricing.
- Trustworthy and reliable service, with many loyal customers returning for years.
- Efficient turnaround time and attention to detail in their work.
Cons
- Some customers have complained about rude behavior from the owner, Art.
- Issues with warranty claims and disputes over the quality of work.
- Occasional delays in completing repairs and dissatisfaction with the service provided.
Suggestion
Improvement in customer service and resolving warranty issues promptly can enhance the overall customer experience.
Positive Words
knowledgeable, professional, fair pricing, trustworthy, reliable, efficient, quality work, loyal.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daniel Jaguar
3 days ago
Make sure you read the reviews! But also look who is posting them. All the negative reviews have only 1-2 reviews all the real customers who have 50+ reviews else where rate this place 5 stars! He s well worth the price and they aren teven expensive. Always fair, does great work, makes sure job is done right. Would strongly recommend.
AZAZELION
a year ago
I bought this car a month ago and the following day it didn't start. I was so mad and didn't know where to go. Called a few places and this one proved to be very knowledgeable the minute I spoke with them. Took my car there, next day it was ready with no problems. Super cool guys, fast, professional and trustworthy, this is my car's Doctor from now on.
Jorge Ortiz
5 months ago
Art is very knowledgeable and his crew of mechanics is very good as well... Been going to this place for over 20 years now
Hussein Saleh
6 months ago
Art is very rude. Claims to have too much work and will treat you bad. Plus the same problems came back 6 months later. Don t go to this crook
Tin Star
a year ago
My favorite Mercedes mechanic for any classic Benz. The owner is Art, and there are so few knowledgeable and reliable mechanics who know how to work on old Mercedes. I have had Art work on my cars for 7 years
vic deckard
5 years ago
Been to see Art a few times now, 325i touring, that needed maintenance when we bought it, along with a z3 recently. Art, remember the name, is always busy, there's a reason for that. He's honest, he's upfront, he's reliable along with his staff. He's always got time to talk to you even though he's always got cars to get out. His prices are amazingly fair for the turn around work time and NO issues whatsoever with the work, it's clean, affordable, precise aaaaand in a timely manner. Art has become the family mechanic now. 5 stars.
Francisco Gamboa
3 years ago
Art , Louie and Rudy took very care of me and my 2006 Bmw 750 li giving me the best quality customer service that not even the dealer ever gave me... and the pricing its the best in town, I highly recommend them for your next BMW service.Thank youArt, Louie and Rudy till my next serviceServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Oil change
Shinobi
a year ago
Art and his guys are very professional, knowledgeable and friendly. They get down to business and I had my AMG C63 back in 3 days and it was washed !
Korean Gal
3 years ago
We had our Mercedes Benz taken to Art to repair the air conditioning and he said that he would warranty his work for 2 years and after we thought he had fixed the A/C it stopped working. He said he wouldn t stand by his own work or his newly hired employee that has done the work for him! Now we are out $1,450.00 he charged us initially $1,262.50 and then when we picked up the car said it was going to cost us an additional $187.50. We furthermore found out that he didn t even replace the parts that he listed on the invoice and even mentioned that a wrong part came in so his employee didn t replace the part. None of the work that he invoiced for was completed! This is sad and disheartening because he refused to refund the money as well and this wasted our time as we were on a tight deadline where we had to be at our destination by a certain date and we could not go without a working vehicle. He also told us to pay for a tow truck to get our vehicle out of garage which was absolutely ridiculous as we brought him a working car and the only issue we wanted fixed was the A/C. Please carefully read the reviews before going to his shop for repairs!Services: A/C installation & repair, Air conditioning
L Jean Reese
2 years ago
I'm probably one of Art's longest fans. He has 9verhaul my engine, maintained it well over several decades. That's why my 1981 is still on the road today!Services: Brakes, Air conditioning, Oil changeServices: Brakes, Air conditioning, Oil change
Ivan
6 years ago
I have been a customer for more than 10 years and I will not take my Lexus no where else. I have sent my friends and family to him and they all to this day go to him, very good mechanic's they know what they are doing.
Oscar Sanchez
a year ago
Art always helps me out when needed. These guys are very professionals and are very knowledgeable.
Jeffrey
4 years ago
Great Mechanics, they know what they're doing. Reasonable pricing. Have the tools necessary to diagnose and fix your vehicle. Only mechanic I trust.
BigRed
8 years ago
Worst place ever! They take your good parts and replace them for bad ones that don't belong to your car, making your car misfire and malfunction putting your life in peril on the road. They spend more messing with your car to make you spend more money
Alfonso Pena
8 years ago
Great quality service! Knowledgeable and friendly staff. Highly recommended for all your import vehicle service needs! :)
Jose Puente
2 years ago
No good bad mechanics they steal your parts and mess with your car on purpose never bring your car here
Moises Landero
2 years ago
Best European auto shop in the SGV... Art and his crew will take care of your problems
Paul Garcia
2 years ago
Best BMW Mercedes Porsche European Cars Auto Mechanic Shop!!! Art and the Staff are beyond Great!!!
Juan Garcia
9 months ago
They do very good work on my Mercedes and all parts are OMG
Shawna Smith
4 years ago
Brought my BMW back to life and didn't over charge. Def coming back (hoping that I don't have to).
Jose Puente
6 years ago
No good takes your good parts and give you bad one and they mess with your car to make it miss to get more money out of you . Never take your car her !!!!!!!!!!!!!!!!!!!!!!!
J. Galvan
6 months ago
Ask for Art.
Raul Perez
6 months ago
Very professional
Alejandro Hernandez
3 years ago
Great price and service.
Big Hoagi
3 years ago
5 stars . This place is awesome
charlie g
7 years ago
Waste of time and money. Stay away!
Andrew Moreno
6 years ago
Master mechanic great service
Victor Valdez
5 months ago
Excellent
Paco Alejo
4 years ago
MASTER MECHANIC
Andres Vergara
a year ago
El peor taller donde he llevado mi BMW, aparte de ladrones, deshonestos, me recomendaron este Mecanico, lleve mi carro para un cambio de alternador, tuve que esperar unos d�as que llegara el alternador y mi carro permaneci� por unos d�as es ese lugar, cuando recog� mi carro y pague por el arreglo y todo qued� echo, elProblema llego cuando a mitad de camino mi carro se sent�a ahogado como sin fuerzas, llegue a casa y abr� la tapa lo que vi fue desastroso, la manguera de admisi�n fue quebrada aproposito, la tapa de filtro del ahora no era la original, me la cambiaron por una r�plica y terriblemente rallada, llame a ese se�or y le hice el reclamo y aparte se puso descarado, se me roban unos lentes de sol, se me gastaron todo el gas del carro me lo entregaron sin gasolina, y se gastaron casi todo un perfume con el que siempre ando en mi carro, de verdad mi gente tengan cuidado con este lugar, no son personas de fiar y menos para dejar tu carro ah�. CUIDADO PELIGRO