La Mesa Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kayla Anderson
10 months ago
Negative Stars....Don't waste your time or money here. Bruce will talk all the good talk but not walk it. If you say his employees don't do a good job, Bruce will start getting aggressive towards you. You will try to call and talk to him to work with one another and he will just hang up. Not good business. Never excepts faults as a business owner. His auto care has put used/refurbished drive axels on my car after paying for new ones through a warranty company. They were after market non OEM parts. I had them redo the work and still trash. I purchased control arms to be replaced and his mechanic tightened them too tight and now the ball joints are busted and my car is undrivable. Bruce told me there is something else wrong with my car but couldn't tell me what. It was his own company's work that was the problem. Bruce does not care about his customers or quality work. I don't believe he knows what he's doing. Doesn't check on the quality work his guys are doing. I have a kid and family and now I can't drive my car I paid thousands to be fixed by them. Total trash auto repair place. Picture and video of lower control arm they just replaced a few months ago.

  Joel Smith
11 months ago
I recently had the pleasure of visiting La Mesa Auto Care in need of a smog test. Although I didn t have an appointment, they were able to work me in and get the test done quickly. Great overall experience, I will definitely recommend them to others and consider other services they offer in the future.

  Melissa Brunacini
a year ago
I went with my daughter to get her electrical system fixed. At first they told us that it would be no problem and the cost was some thing very reasonable. However after he gave us an exuberant price and expected us to just pay this with no further reasoning. We even went through a government program that Helps you with these types of issues and they knew that we were going through this government program and they basically told us that since we are going through that government program they will not do our car because the government program never pays. That is a flagrant lie. This business kept my daughters car for 4 weeks and said and did nothing! I called and called and we kept getting jerked around! This place is the WORST PLACE TO TAKE YOUR CAR FOR REPAIR!!!!Service: Electrical

  Margaret Lavanier
6 months ago
Had a 10am appt. I was in and out in no time. Great service!

  MrJovani 2u
7 months ago
Bruce was great and very patient came in a lil late mo worries I recommend them big time

  Andrew OConnor
a year ago
My car was struggling to start. I called Thursday morning shortly after 8 and Bruce said to bring it in. They looked at it right away, diagnosed it in a couple hours and called me saying the battery needed to be replaced. It was done by 1pm and cost just under $300. Considering the cost of batteries and labor I think it was a fair expense. I'm just happy they took care of it so quickly, another place I called said they were booked till next Wednesday.Service: Auto battery maintenance

  Bernard Dietsch
3 years ago
Courteous and straight forward service. I was sent here on a recommendation of a fellow RVer. and most of the time get overcharged. This place mainly works on cars but did for me what other RV repair places said they couldn't and at a very surprising fair price. I thought it would take a whole day and it only took 1/2 hour. Any negative reviews of this place I think may very well have been unfounded and unfair. Five stars in my book!!!!

  LC
5 years ago
We have given this place a lot of business. Just had a smog check on our car and it failed. We are currently a 1 income family and someone mentioned to me about CAP (Consumer Assistance Program). I called and asked Bruce if he knew about it and he said yea I have it posted in my shop. Unfortunately I wished he would have said something to us so we could have applied and maybe gotten some relief on our $300+ bill. He just said to me, "oh well its a done deal now" and I just said thanks a lot. You know sometimes, it would be really beneficial, if people would just go out of their way to try and help. You know that "Go Beyond" customer service. It doesn't cost them a dime to do that, but I will tell you, you surely would get some benefits for doing so. Free advertisement, word of mouth, more business etc. Needless to say we wont be going back. Didn't really care for his response and believe me, we just paid him over $2000 for repairs to this same car. I also want to state, I don't know about you, but I don't go in to places and have time to read everything they have posted in their facility, so for him to not have said anything about the program was just very disappointing. Plus one more thing, he went ahead and did the work without calling us for approval.

  Arturo Gourentchik
10 months ago
They went out of their way to help me in an unusual situation. Fair pricing and great work!Service: General repairs & maintenanceService: General repairs & maintenance

  susan matteson
a month ago
Excellent service. Have used La Mesa Auto care for over 20 years.

  Bogart Thegod
a year ago
Completely wasted my time.. wouldn't do some work without me committing to a whole bunch of other work. Didn't bother to tell me until after I had dropped my car off too so I had to come all the way back and get it.. literally wanted me to pay for every little thing wrong with my car even down to the power windows not working..what a joke.

  Ross Barima
3 years ago
Great job! I am new to San Diego and needed A LOT of work done on my 93 Toyota 80 series Land Cruiser. I was referred to La Mesa Auto by a competing mechanic who couldn't do the job. I took my truck there a week ago and got it back today...and it drove like a dream!! She hasn't fired up like that in years! I highly recommend La Mesa Auto for your vehicle

  John C Edmonston
3 years ago
Highly recommend if you have a problematic vehicle. Bruce and staff are problem solvers. The main problem was fixed, and others that I didn t even disclose (but knew about and was just living with) got some attention too. They won t do more than you re willing to have done either. Great communication.

  Janet Andrelchik
3 years ago
They did an oil change. Great job. They gave me a price and that is what they charged me...No hidden fees. Alfonso is a honest and stand up man. I'll be coming back. Thank you.

  Joel Gregory
4 years ago
I stopped in as they were opening because my battery light came on as I was driving to work. They fit my car in right away and it was fixed in 2 hours. Great service and friendly staff, highly recommend!

  Diana Slade
4 years ago
I was ripped off here. Came in to get a smog test because this is close to my home. I was told my car failed because one of the monitors wasn t ready and I had to drive more . While telling me this, the gentleman wouldn t keep eye contact with me. I don t know much about cars so I took my car elsewhere and was told that they should have used the scanner to make sure the monitors were ready before doing the smog test. On top of this, they don t do free re-tests. I called and Bruce was pretty rude telling me he didn t care what I was told by someone else and that he did nothing wrong. So yeah, one extra minute with the scanner and they could have told me my car wasn t ready for the test. Great job ripping off the community!

  carmen adams
11 years ago
I took my car there for smog test ( approx $50 righ)?t, NO I was charged for an hour labor $75.00 as well as smog and $8.25 for certificate, plus they put oil in my car. I was never called about the oil to see if i wanted them to put it in, and I never asked for a diagnostic.($75.00) At TOTAL RIP OFF DO NOT TAKE YOUR CAR HERE!!!!@ my bill was $146.00 for a smog test....

  Keisha Mac
2 years ago
Highly recommend. Very professional. Same day turn around. Great communication. Best prices in La Mesa!!!Service: Electrical repairService: Electrical repair

  jeep jeep
3 years ago
Done smog check here twice. They are very fast. I made appointments, they started work right away at the appointment time.

  George Heim
2 years ago
Bruce is very professional and has a very good reputation with all his customers! I would highly recommend his business!!!

  Kevin L. Wagenfuehr
a year ago
Great service! Always busy which tells their story. People keep coming back.

  Hal Van Horn
3 years ago
Awesome service you can't ask for anything better great deals on smog service and great prices on other services The lady at the front desk is very nice and very helpful

  Wi Fi
6 years ago
I have been taking my 3 vehicles to la mesa auto care for the past 15 years and they have always been very professional,courtious,and most important affordable i recomend to anyone in need of repairs

  Joe Bird
6 years ago
Treated me well, gave it straight, and charged a fair price for the work, which was performed quickly and flawlessly.

  Cindy Mead
3 years ago
Carlos and Matt are very honest! Great place for car repairs.

  Daniel Cancino
a year ago
Awesome customer service and work, been here for years!

  Guilherme Hayashi
3 years ago
They gave me an estime for a problem that is not the case and still tear out all my door insideService: Auto glass repairService: Auto glass repair

  Kimberly Poulter
3 years ago
Excellent smog price, Fast, clean and very pleasant

  Ginger C
a year ago
Great service and prices.

  Kris Olsen
3 years ago
Great guy Claudio good price great work