O'Reilly Auto Parts
4.5 (230)
12440 Jackson Gate Rd, Jackson, CA 95642
(209) 223-3256
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dre Rene
3 weeks ago
So much better service then the other stores in town like A.Z. or the napa
BassLine
6 days ago
O'Reilly is swift, because they receive my auto's parts, timely. Their selection of products is extensive, however they do not carry distilled water.
John Bishop
2 months ago
Good prompt service. I will be back to buy car parts
Carol Penman
a month ago
Staff was helpful and they had what I needed. Disabled Parking is available.
Renee MaBear Wilson
3 months ago
They know me here very well. If I have a question they answer it. They don't know they find out
Karine Rolfe
11 months ago
This place is the best. Basically saved my life. I am so very grateful. They went above and beyond to make sure I got back on the road safely. I can't thank you enough. If there were 10 stars, you would get that from me! Hugs for everyone!
Jenee B
a year ago
The customer service is superb! My car broke down across the street at the gas station because my battery had horrible corrosion. They came across the street and removed the corrosion. They even stayed after closing time to allow me to buy a new battery and they replaced it for me. I greatly appreciate their efforts. I wasn t polite enough to get their names but they know who they are! =)
Sonja Rygg
a year ago
Jim, the store manager, provides excellent customer service. He sets the bar high and his employees are also always a pleasure. By far, Jim is who has made me a loyal customer for life. He is quite rare and I would have him as an area director. He is too good to only be a manager.
Something Cool
a year ago
Most helpful group of people I have ever encountered at an auto parts store. Real glad they are my go to local place.Prices are reasonable and parts are plentiful.Good job guys.
Anthony LoBue
2 years ago
Had the privilege if meeting Stacie and jim, they were so awesome and took the extra time to help us me and my family out replacing our wiper blades. Might seem like much but it was pouring outside and they both took a blade and replaced them super quick. Great customer experience.
Sunny G
3 weeks ago
Great knowledgeable staff.
Dennis Patterson
4 months ago
Very helpful good prices
Jon DeLuca
2 years ago
Had to run in here a couple of times in the last 2 days. The helpful service here is why I go back. My job is done easier and correctly because they were able to assist me easily and for all the items I needed. Even got a oil removal demonstration.
Kris Knapp
a year ago
Very good crew at this store. For a small store they have access to a lot of parts and very helpful.
robertfried Simon
a year ago
First I went in there and the clerk did not know anything what he was doing then a man that knew something I guess assistant manager or something he helped me with everything I needed told me who to talk to next time I came in I did and got exactly what I wanted in fact they helped me with the oil and everything else I needed some of the staff are not too bright but check out what they're doing and you might find the right part
Mike Hindson-Evans
9 months ago
Easy access. Parking right outside. Friendly, knowledgeable staff.We found -and bought - what we wanted.
jimmy arevalo
6 months ago
They have all the parts needed to fix your vehicle.
Jill Digman
2 years ago
Stacie and Jim had the best customer service some of the best that I've ever had they helped us out with their windshield wiper blade and then both came out to replace them for a super awesome highly recommend this place super quick work together as a team got us a really good deal again I highly recommend
Karin Thayer
4 years ago
Awesome customer service! Jim helped me with my alternator and then went out to help my elderly neighbor that drove me there with his fuse problem! Very nice! Thank you! They beat AutoZone's price by almost $50! I'm going to go here from now on!
Dee Martins
4 years ago
Very good friendly workers. Knowledgeable staff and fast service. Great experience and competitive prices. Well stocked and maintained store. I would recommend shopping for you're automotive needs to all my friends.. A+
Chris Moore
3 years ago
So today I forgot my mask. I live up the hill in Pioneer, and had just pulled up to the store when I realized my masks weren't in the car. So, I decided to call and asked if they would be alright if I could come in if they had disposable ones. The associate (manager?) Said he'd take care of it and did the transaction while I waited. This probably sounds dumb to people, but I really appreciated the effort put forth in helping me out. Next time though, I will have my masks in the car.
Chad Hillz
3 years ago
So everytime I walk in here they hit me with crazy prices. That's when I pull my phone out and start price check right there in line. 95% of the time I find a better rate and they honor it, the other 5% I go across the street to auto zone
Cameron Jordan
4 years ago
Good parts for the most part, great rental tool service but the friendliness of the staff and willingness to help resolve any issues surprised me. Everytime i go here for whatever I needed, I've always got A+ service. Thanks guys and keep it up!
Dawn Aurora
5 years ago
Friendly, helpful people. I was one of four people in line who needed new windshield wipers during this rainy season and they were courteous, changed out the old blades and did it with a smile.
wayne Gallego
a year ago
The manager at this store is very rude. I had problems with him over 2 yrs ago haven't been back sence and never will step foot in this store again! They have lost a lot of money from me !
Taressa Chandra
9 years ago
HORRIBLE customer service! One of the guys there was straight saying racist remarks about me and not under his breath! Even implied that I couldn't read because I accidentally picked up the wrong brand of product for a rebate.Giving ONE star is definitely being generous!
Jason Ralphs
6 years ago
I recently opted to replace a bulb in one of my cars that was unlisted in the book. To make matters worse, the bulb that had been in my car did not match the specs on any other bulb in the store. The helpful staff selected an alternative bulb that ended up working quite nicely offering their assurance that they would take it back if it didn't. For the first time in 6 years, all the lights in my car are operable.
Ethan Cleveland
3 years ago
These guys were amazing, helpful, knowledgeable, and bend over backwards for you! Just reinforced why I use O Reilys! Thank you mike and his co-worker...too good!
Tracie Winchester
a year ago
Extremely helpful and willing to hold part until I could get there.
Gregory Tinin
3 years ago
Have always had to get service with O'Reilly's sometimes their parts I can find online cheaper than I can buy and it O'Reilly's but they're very helpful whether you buy from them or not