Midas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul Abbott
5 months ago
Good fast service while you wait, open on Saturdays they accept walkins but recommend calling ahead for faster service.

  Thom Hiatt
9 months ago
It's not often that you "feel good" about spending $700 on an emergency car repair! But such is the feeling after having visited the crew at Midas in Jackson, CA, on a recent Saturday. My family was on a road trip from San Diego, and while visting Old Town Jackson, we found ourselves with a busted radiator and antifreeze all over the street. Midas was quite literally the only repair shop open. Ethan and Sam made a quick diagnosis and worked to get our van into a service bay ASAP. Ethan immediately looked for a new matching radiator, and Sam was confident he could get the job done in 3 hours. I proceeded to put my faith in the team, and I hung out in the lobby for a good part of the day, as my family walked around town looking to pass the time. Lynnae at the front desk did a great job, and Ethan kept me informed with work progress. As the hours passed, we all continued to share road trip stories; Ethan told me about his own road trip trials and tribulations both as an adult and father, and when he traveled with his own father back in the day. I sat patiently between 11:45 a.m. and 2 p.m. and then 3 p.m. and then 4 p.m. and then I started to get nervous as we inched closer to closing time. Ethan broke out a box of donuts and shared them with my kids, me and my wife. The shop closed at 5, but Sam kept working while Ethan and Lynnae closed garage doors, etc. Finally at 5:35 the job was finished and Lynnea actually brought me to tears when it was time to pay and she made sure I was getting the best price. It hurt to pay that much money, but I was grateful to the entire team for helping me and my family get back on the road that same day, since it could have been a horrible two-day delay (closed on Sunday). Getting us back on the road really meant a lot to us. And though I never got to see Sam at the end, I wanted to sincerely thank him for his diligence and hard work during the entire second half of his work day. And thanks to Ethan for making it a personal experience, and to Lynnae for making it all pleasant. Oddly enough, if I am ever in Jackson, CA again, I will be sure to stop by and say hello.

  Alyx Rodriguez
2 years ago
Worst experience with an alignment.The front desk rang me up and didn t tell me anything about the alignment until I asked before walking out the door. Turns out that the car needed more work but the mechanic wouldn t talk to me. They kept relaying information through the receptionist who didn t know anything! I find out at the end that I was late for an appointment which they never communicated, which was the reason for their contempt. I ended up paying for another alignment at Les Schwab! Go to Le Schwab across the street for honesty and professionalism. Don t get ripped off like me!

  Pete Ulberg
2 years ago
Midas in Martel (JACKSON) Ca are filled with great men and women who genuinely care about service to each customer. That's why i drive 45 min away just for oil and transmission service. They ALWAYS come over and let you know every step they are going to make and make sure we are good with it. They don't scam like most places do. Great workers!!

  Peggy Timmons
3 years ago
As always, everyone there are kind, helpful, at times funny, respectful. It was very busy today, but didnt take to long either. Your car fenders are clean. This is the only place we will go. And as I was leaving and said thank u to the guys, I think the entire shop said by. How nice is that. Thanks again ya'll.

  B K ONeal
a year ago
This group of people did a great job with my brakes and rotors, as well as changing my oil. Jennifer and Sam are beautiful people. Thank you All

  Nannette may
2 months ago
I found it to be expensive for an oil change.

  S P
5 years ago
I had Dwayne work on my car. He ended up charging me $300.00 for a part that O'Reilly next door sells for $87.99 and is even cheaper on ebay. Didn't ask me if I wanted the cheaper or the more expensive part, just went ahead and picked the most expensive part and billed me for it.

  Ed Camera
2 years ago
I went to Midas for an alignment after I bought new tires for my 2017 chevy silverado LTZ, After about 45 minutes my truck was aligned and was ready to go, After paying for the alignment I walked to my truck and drove it out of the parking lot of Midas, As I started to drive home i felt something on the stearing wheel from the 12 o'clock position to the 9 o'clock position. When I stopped at the first traffic signal I looked at the stearing wheel and noticed dozens of small scratches in the leather, I immediately returned to Midas and asked the manager if they clamped anything on the stearing wheel,, He said no and I took him out to the parking lot to see the damage, While he was walking out he called for the tech who performed the alignment to look, I showed them both the damage that occurred, the tech shrugged his shoulders and walked away and the manager said they don't clamp anything to the stearing wheel and offered no help, I told him it wasn't like that when I drove in. I noticed my truck rolling back and forth several times when it was on the alignment rack and noticed my lights were on for the duration of the time. the truck was at least 10 ft up on the rack,, The technician had to have used something to grab the stearing wheel to turn the wheel while he was aligning the truck,, Something happened and they won't admit it,, My truck has only 27k and is in like new condition,, Don't go to this facility, They damage vehicles and it's your problem... Im forced to pick a rating from 1 to 5 stars in order to post this.. Im picking 1 star but would pick 0 stars if I could.

  renee baugh
4 years ago
Never did fix my breaks right,kept my car for 5 days,was told they would look at it,but didn't back the warrenty,sent me home with no emergency break,never fixed the problem,was told it had a new employer,who didn't want to deal with prior work that was done,charged me over 400 dollars and still is not fixed right,new owner was very rude,would need to seuw them,then he couldn't fix it right,let a sports car drive off with no breaks,,very unsafe,rude.

  Dwayne Dodson
5 years ago
Just wanted to say we are now under new ownership and management. We will strive to correct any past issues or problems that customers may have had in the last couple of years. Come and and see the changes we have made. Ask for DwayneThank you all

  Michael McCratic
3 years ago
Very knowledgeable and great customer service.

  m hawkins
2 years ago
Had brakes done here. Great service. Thank you Josh

  Billy Powers
2 years ago
These guys always take care of my car. Great team.

  Chad Hillz
3 years ago
I would not take my car here, it reminded me of a high school locker room vs a fortune 500 business

  zebulon hull
a year ago
Always good service. Fast techs

  James Stratton
2 years ago
Horrible customer service. Not truthful about pricing. Services paid for but not received.

  dib Shepherd
3 years ago
After 6 trips I think that says it all ,Why I was even charged for this service is robbery

  Gregg Lowery
5 years ago
Great service good mechanics. Great Mananger.

  Chet Moody
a year ago
Oil and filter change. Do it as needed.

  Stacy Fox
5 years ago
Great deal on tires

  James Glenn
6 years ago
Prompt and friendly service

  Sasha C
2 years ago
perfect service