Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Javaun Bruins
4 months ago
These mf just opened and already giving Inglewood a bad name. I walked in to return universal touchup paint that I bought from the advance auto parts on Washington. I decided to call the one in Inglewood to see if they were open and someone notified me that they were closing in 15 minutes so I got here around 2:53 PM. I walked in and told the guy which I should ve gotten his name. I didn t see his name tag. I told him I wanted to return this such a pain he said give me a second and went to the back assuming to get permission to do the return he came back to me and said he s not going to be able to do the transaction because they just opened and he won t be able to sell it. I asked him if I could speak to the manager he didn t notify me that he was a manager so I will be escalating this subject in matter because I was told that I was able to return this item but I m going to take a while guess if I was another race, he probably would accepted it.Todays date is 12/3/23Born but overall, the store did look good he just had poor Customer service
Yves Saizon
3 days ago
We had a few hiccups early, however Kristopher the manager, was very accommodating and made my overall experience amazing. If you go this location see Kris great customer service. Well done?
Jennee Reviews
5 months ago
I arrived in to get my tire fixed. Dalia was amazing from start to finish. I was in and out. She deserves a raise for multitasking.Jennee Reviews All BusinessThank you Dalia outstanding multitasking
Paula Youker
3 days ago
The manager is professional and courteous. I received an estimate within an hour, and the work was completed on time. I will take my car here for service again. Thanks!
Joshua Knoefler
3 weeks ago
This is the most efficient and professional auto shop I ve ever been to. I had a low pressure light on 405 and searched for something close but made it here. Chris who was working the front desk was spot on with estimated time to repair and I even saw him put the car on the lift to inspect the tire and find the problem. Never saw that before! Kudos to Pep Boys for having Chris here and they should use this store as a model!
Cheyenne O
2 months ago
I gotta give props to Talia (with the Pink hair) for getting me in without an appointment. I expressed to her that I was really pressed for time and desperately needed an oil change for my road trip. She actually did it herself. GIRL POWER! she got it done and had me back on the road I'm no time. I was very impressed with her prompt and efficient service. Thanks Talia
Golden Blue
5 days ago
I was there on Tuesday. folks at Lexus said I needed two new tires. I decided to get four from Manny, Moe and Jack!
Allison Young
2 months ago
I have had my maintenance and car repairs at PepBoys Inglewood since 2014. They give you such supportive experience. You cant beat their prices - service and time involved....much thanks to them...
Justin Tipton
4 months ago
Have third part insurance so I dropped my car off to have it checked do to an axle sound noise at 8 in the morning the mechanic test drove it soon as I left I seen him I called around three they said the cars ready there was no noise. I know for a fact in the morning when I seen the mechanic leave I heard my axle making click sound. They let my car sit out there for six hours after the test drive that I seen them take as soon as they opened horrible service.
Jasmine Warren
3 months ago
I ve always liked Pep Boys, they can get pricey tho. There tune ups are to me at least. I bought my own oil change kit next door and just paid them to put it in
Corlis Rauls
6 months ago
pep Boys Pep Boys was very professional, polite, courteous, and helpful. This system manager on duty was very knowledgeable of my situation, and I gave her high marks along with the other employees there whenever I go there, they conduct yourself in a professional manner, and the service is prompt and decisive.
Jim Marsh II
2 months ago
Great service, they even finished sooner than they said they would. Car is running great now.
Ignacia Nandy Rojas
a year ago
So far the best service ever, I come with a flat tire and they were so nice and fast with the service, less than 10 minutes they help meI definitely recommend it this place.
Cherine H
5 years ago
This is my favorite location for oil change. It's not as busy as other locations so I don't need an appointment; the maintenance people are extremely nice and professional! They even check tires without mentioning it. Although it's a Lyft inspection location they still help you out
renee palmer
a month ago
Staff members are courteous, helpful and cordial. The physical environment is in desperate need of some TLC, IMMEDIATELY!!!
The Big Jac
a year ago
Got us in and got us out! Best Pep Boys in the area! Knowledgeable, professional and honest!
George Adams
7 months ago
My beloved Pep boys, no longer my go to. I grew up in Philly and I m now in California but have used pep boys all my life. Not the same brand out here. Appointment at 9, for new tires, car didn t get into the lift until 1025, then dude, disappears for 15 minutes at a time. Car got finished at 1150. Alignment machine didn t work but they charged me for it anyway. Tried charging $400 more than I was quoted, spent several minutes talking it down to a more rational number, get home to see the change for the alignment. Place is a joke.
Princess Indigo
10 months ago
Let me just say the customer service I experienced was superb. From the friendly, yet professional, and super helpful Customer Service Rep (I beleive her name is Promise) to the knowledgeable technician who examined my car, I was quite satisfied with the services provided as a whole. Thank you, Pep Boys Inglewood!
J Clift
9 months ago
In 50 years I have never met a nicer associate in Pep boys as the woman named Promise. She was so professional and kind! I needed help with air for my van tires. She graciously helped us and I am so grateful to her for everything! She deserves recognition for this! :) stay blessed!!!!!
Rellish Weathers
4 months ago
The service provided is always timely and efficient. Everyone is nice and pleasant.
Royal Enterprises
4 months ago
Was handled professionally, timely and correctly plus a best place to get a oil change as well.
Jeanette West
7 months ago
My right brake and turning light is out and I came to Pep Boys in Inglewood. Kris went above and beyond his duties to find me the right parts at the best price and the least amount of time. Thank you and may my God richly bless you Kris!!!
Rudy Gonzales
2 weeks ago
Guy that helped me was very helpful and friendly
Michelle Thomas
a year ago
I was going to go to a much further location because I was more familiar with it, but I really needed service right away so I took a chance on going to one up the street from my house and I have to tell you I was pleasantly surprised with the wonderful service that I received. They truly understood my urgency and did all that they could to help me they even went above and beyond and filled up my wiper fluid because they noticed I needed it. From the mechanics to the lady at the desk I truly do appreciate their service. I will be going back here permanently now for all my service needs!!! Thank you for your help you really did help me in a bind.
Christopher Jones
6 months ago
Never have had issues with Pep Boys' service. My appointment was completed 30 minutes ahead of schedule.
Ricardo Alvarez
2 weeks ago
Service manager and the service received was great!
Mireya Marquez
8 months ago
I had to go by today for some quick help with my car & the receptionist, Promise, was extremely friendly & very helpful. I really appreciated her customer service!
Cynthia Headley
a year ago
Service was good and on time. The only thing that I didn t like is that they don t tell you they will text you when car is finished. Was sitting waiting for 10 minutes before I noticed that my car was in lot. Did not have a phone with me:
Michelle R.
7 months ago
I paid a good price for a new tire replacement for a blown out one replaced fast. Service desk friendly and efficient.
Matan Crawford
4 months ago
Oil change was quick and I used a 25% off coupon.