AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anthony Phillips
4 months ago
I wish I can give this post more than five stars but Victor did a fantastic job installing my battery when another location would not. He was also training a new employee at the same time, so I really do appreciate this patience and understanding. His leadership and quick decision making allows this store to run smoothly.

  Danielle Strickland
5 months ago
Had a great experience with Victor at Autozone this morning! I called five minutes before 8am and Victor answered. Finally went in the store and he helped replace the battery in my dads car and more. We all had a few laughs. Great customer service!

  Tanisha Jackson
a year ago
I was so very appreciative to get the help of Victor today at the Inglewood location on century and Crenshaw. He was such a great help had great customer service and did not hesitate at all. We need more people like him. Great job, Victor. I give him 8

  karena calhoun
3 months ago
Adaly best customer service period! Took the time out to help me so much. Very satisfied when I left.

  Jose Ramos
4 months ago
It was an alright deal just because of the cashier the cashier was very polite but the manager or whoever that guy was who's name is victor so rude so unpleasant so not polite in all maner i will definitely wouldn't want to go back to this auto zone because of this rude character victor.

  Nichole Anderson
2 years ago
I went 3 auto zones and was unable to get service, but when I stopped here Yvonne B. and Ulices G. Greeted me as soon as I walked in the door. I asked could I get assistance with putting in my front lights on my car. Yvonne said just a moment and we will assist you as soon as possible. Ulices was out and already had the first light in before I could even blink! Thank you all so much! This is going to make my drive back to Vegas so much safer!

  Michael D
8 months ago
Great and helpful team with a clean store. My entire family and I were stranded with a dead battery in a rental car. Mayela and Brando both helped me find the right replacement and loaned tools to help get us back on the road. Can t say enough thanks to them for helping save the day.

  Mose Wilson
3 months ago
Good customer service they had the part I was looking for but, had to come back for i was given the wrong part which delayed my getting the Job done.

  Fatima Rivera
a year ago
I had the best experience at this auto zone today!!! I had been struggling to replace my headlights for the last couple of days from buying the wrong kind to not even knowing where to start. The staff at this location is so knowledgeable and extremely helpful. Victor was so patient and understanding when I asked for help replacing them. It was a more of a struggle than I expected but victor did not complain once and was professional through the whole process. He made sure I was assisted fully before I left. I got the wrong headlights and he even exchanged them for the right ones right away! I couldn t have been more grateful for his help today!! Victor has a great work ethic and integrity! Thanks again victor!! This isn t the closest auto zone to me, but they got a loyal customer at this location now!!

  Destiny Hagood
2 years ago
Honestly, never knew this Auto Zone existed. I live in the area and it didn t click. Found out my car needed a replacement battery soon. I called my nearest auto zone, they said they had my battery in stock. I arrive, greeted when walked in the door. Otto is THE BEST at installing batteries. He checked my car out, said he can install, bought the battery and was done in about 30-35 min. If you need to, this is the place for you. Ask for Otto when you need battery service. Mr. Bigs and I are out rolling again

  Jo Flip
a week ago
Con job this punk tried to trick me these people will scam you DO NOT TRUST THIS STORE

  tito rosales
2 years ago
Had a real pleasant experience today with store manager Yvonne Brown. Not only was she very helpful but honest as well which is hard to come by these days. I was unconsciously over paying 100 dollars which was stuck to another 100 note. Unaware of it and being preoccupied she was honest and made me aware of my mistake. Wishing we have a lot more people like her in this world. Thank you Yvonne Brown.

  YJeff Chang
a year ago
Great customer service by Victor.CEveryone I come here I'm always helped and all my question are answered. Thank u

  Djuan Summerville
2 years ago
Yvonne was the best. I called for a price for a radiator which was higher than competitors and was going to hang up but she stopped me and mentioned price match. She saved me money and time. Went into the store and she was even more helpful in person

  Clayton Landry
2 years ago
Yvonne and Steven are two impeccable employees. They both made my experience amazing as I was greeted when walking in, assisted above and beyond, on top of feeling a family vibe even going back a second time. I was going to ask to speak to the manager but then I read Yvonne tag and it clicked why the staff are sooooo welcoming. Yvonne is truly amazing and I thank her for her amazing spirit.

  BRIEANA MCCLEAN
3 years ago
Had an amazing encounter with Yvonne B. She helped me with a much needed battery install and with finding my cabin air filter. I was greeted upon entering and assisted with all my needs. This will now be my go to store. Thank you Yvonne.

  Rita
2 years ago
Customer service and knowledgeable sales reps are sometimes rare to find, especially with the work force going through employee shortage. I appreciate that the employees here at the Autozone on Century not only fully understand the importance of the customer, but they double check that their recommendations are accurate and installed everything efficiently and sent me on my way. Thank you Yvonne & Francisco for the great experience.

  Sharron Reese
2 years ago
I have to say I m beyond Thankful for meeting the Manager Yvonne at Auto Zone. I ve been putting off some much needed work on my car because I could not find a good mechanic and honestly I was scared to go to an auto shop because I ve been taken advantage of in the past (I m sure many women can attest to this). Unfortunately, women can be taken advantage of when it pertains to their vehicle. I initially came for oil but through our conversation Yvonne helped me get the brakes I needed, and a referral to a mechanic. I later found out I needed a battery (when it rains, it pours). A wonderful gentleman named Kevin was able to test my battery and get me a good deal on a battery. Finding them was a blessing and their honesty was refreshing. Thank you Yvonne B. your customer service is unmatched! Also, Kevin thank you for your kindness!I m glad to have a great Auto Zone in our Community!

  Lourdes Ramirez
10 months ago
I ve been here a couple of times and have had a good experience every time. Today was even better, thanks to Echo, she helped me out tremendously today, she turned my bad day into a great day, I appreciate you Echo.

  Marianna Scandole
2 years ago
I never write reviews for stores but this experience warranted it. Yvonne, the store manager was such a delight and made my visit to this Auto Zone extremely efficient and enjoyable. She was friendly and professional, even referring to me as ma am. I have never felt so welcomed, comfortable, and impressed at an auto store- especially as a woman. Yvonne is a huge asset to the store and the company, hopefully upper management realizes this and gives her the recognition she deserves.

  Carterography 360
3 years ago
Love their customer service. Came in yesterday night Victor and the younger Latino guy gave us the best customer service we could ask for, calling around to help us find a phone mount for the car. We ended up ordering another one with them for next day pick up. Yvonne and the morning staff treated us with the warmest hospitality, we came so early the mount wasn t there yet(8am when they opened). Just left at 12:30pm with our item and smiles. Even got to see our buddy Victor again! Thank you all for your excellent service during this critical time.

  Megan S
a year ago
I came in today after I noticed my oil light came on and concerned with some gurgling sounds coming from my car. After walking in the store, Dayjon immediately welcomed me and asked if I would need help. Knowing nothing about cars I was perplexed with everything and what oil I would need. He quickly reassured me and helped me with the type of oil I needed. He was very kind and knowledgeable about what I needed to get done and suggested that I get a complete oil change as filling it up wouldn t help with the troubles I was experiencing. Thank you Dayjon for being very helpful and understanding with my lack of knowledge on cars and maintenance! Wonderful service here!

  Anaya Cruz
2 years ago
Andy was the best associate that has ever assisted me at any autozone location. He was very patient and made sure I was getting the correct deal on my order. Workers are usually condescending because I m a woman but that was not the case whatsoever with Andy, and this was greatly appreciated, amazing customer service skills, hopefully he s working when I need to come back!

  Derrick Tates
2 years ago
Yvonne was very helpful and pleasant as I enter til I departed from the store showing a big smile throughout my time their I couldn't have asked for a better experience with your great customer service representative. Thank you for the great service.

  Mario Luna
3 years ago
The experience was wholesome, each associate there came at me with attitudes that made me feel like this was my home away from home! They helped me find each tool that was needed for my newest project, and Yvonne the store manager made the process of returns an absolute breeze and the purchase of new products a smooth procedure! Highly recommend you go to this particular location and enjoy yourself.

  Matthew Newman
2 years ago
Nothing less than 5 stars based on several interactions at this location with store personnel. More recently, Yvonne serviced me before the store opened, maybe realizing that I was in a hurry. She directed me to the product and quickly checked me out.Yvonne exemplifies what most should expect from leaders. Let's go Inglewood!

  Daniel Johnson
2 years ago
Yvonne, the store manager, was a PLEASANT help! I was on my way out of the door and she asked if I needed help. Was leaving because the oil I came in for a a tad bit pricey BUT, she told me they price matched!!! So I purchased TWO of them! Lol. Then, Dayjon assisted me with putting my windshield wipers I purchased from them, on my vehicle. These two went above and beyond to make sure I was well taken care of. Great staff with great attitudes!

  Octavio Perez
2 years ago
I stopped by the store this afternoon in desperate need of help. Female Store Manager and Otto were very helpful. They both were ready to help even though the issue I came in with was not auto related. The manager recommended several tools and WD 40. The WD 40 did the job and I was able to take care of the issue at hand. I am a Manager myself and recognize leadership and customer service. Both of these guys are great. Thank you so much for all the help.

  Blood of Christ Jesus covers me
2 years ago
I like this store's environment. Very welcoming and 100 percent about friendly helpful customer service. I would like to thank Victor for volunteering to help check my transmission fluids when I came in the store to ask, he didn't hesitate, I didn't have to wait long and his attitude was awesome. Also, without me asking, he had the exact transmission fluids for my car's make and model ready for me at checkout. I also like to show my appreciation for the store's manager, I think her name is Yvonne, she always has a possitive professional attitude (3rd visit within 2 months) and is a possitive role model for other females. Thank you Yvonne for doing such a great job, ESPECIALLY as a lady manager at an Automotive store God bless you and keep you.

  Roslyn Lewis
2 years ago
The store manager at this store, Yvonne Brown is great. She was very helpful with showing me what all the codes were making my check engine light come on. I will definitely come back to this store for my auto part needs.