Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elizabeth R
6 months ago
Hthe worst experience with fix auto Indio. Turned in my car June 8. Didn t get it back till August 1. Was given four different dates of when my vehicle would be done. Then by the ends of July, I was called to be notified that it wouldn t be ready until on or after August 8. But after complaining to fix auto company, I was told that fix auto Indio is a franchise. So they couldn t do much, but take the complaint and open a case. When that happened my car magically ended up being ready on August 1. My boyfriend went to pick it up and gave the rest of the payment. After a couple of days, my bumper started to come apart. I ve called them multiple times and my insurance, to try to fix the issue because now the moldings of the car are falling. Spoke to someone at the shop and was told that they have pictures and they ll send a new supplement to my insurance. Yet til today I have not received a call back to get the issue resolved.
Janine Shearer
3 years ago
Our brand new car was damaged in a hit and run but now it looks like it never even happened :-)I cannot say enough good things about our experience at Fix Auto. They were very efficient in providing an estimated repair cost and told us it would take approximately 3 days once they started the work. We got our car back within 3 days and they went above and beyond in delivering the repaired vehicle to our house. They detailed it inside and out and it looks brand new again. We couldn't be more pleased with the extremely professional and efficient service we received.If you need collision repair then look no further than Fix Auto. They are fantastic!!Services: Painting, Body & Trim
Caleb Twedt
4 months ago
Great work done on my car. Great customer service as well! Had a little miscommunication with my insurance but the receptionist here fixed it very quickly and handled it very professionally. Great work done here!
Jerry Contreras
4 weeks ago
They were very helpful an understanding, also keeping me updated on progress of fixing car. Very professional.thanks for helping us.
bob bramante
a month ago
Excellent work and timely updates on the repair. Everyone very helpful and friendly. We highly recommend this business
Deana Walker
7 months ago
Thank you Bianca, you got me in quickly& and I appreciate you asking a tech to take care of me right away. He did a nice job temporarily attaching my bumper so we are able to travel home. I will have to bring it back for full service in the next week or so for the 3rd time. Im hoping that will be the last time i will have to return my vehicle for this issue. This experience has been very stressful for a few reasons. I do believe we will have the full incident taken care of next visit. I trust the best job will be done when, as I was told last month by fixit auto, that my insurance company may have to get a different bumper that is NOT after market so it will completely attach properly without further incident or inconvenience. I truly appreciate your staff& willingness to fit me in. I have been very sick, and the speed at which you took care of me yesterday impressed me greatly. Pls pass on my appreciation to the techs that did the job. Bianca you are the best!
Amber Michaels
8 months ago
Amazing service and work!!! My car looks new again. I am so impressed with the quality of what they do there. It is my second car I have taken in and will most definitely return if needed in the future:) Greatly recommend them!!!Services: Painting, Auto engine diagnostic, Body & TrimServices: Painting, Auto engine diagnostic, Body & Trim
Alex Harrington
7 months ago
Had my vehicle for a month while determining damages. Received a check for repairs from my insurance company. Ended up totaling my vehicle out anyways. Went to pick up my personal belongings and found they were taken from my vehicle. Almost two months after the accident and they still haven t sent the initial payment back to my insurance which is causing my insurance to hold the payout for my vehicle.
Frank Noriega
a year ago
This place is Amazing! Best auto repair I've ever been to. Highly recommend! I recently was in a car accident that damaged the front of my Camry. Bree was extremely helpful and nice. They contacted my insurance to get everything settled, and completed the repairs so much faster than expected! The car looks brand new. Unbelievable service. 5 stars.
Dan Caballero
6 months ago
The service they currently provide is not what it used to be. Recepcionista will treat you like your not in there. Choosing them means experiencing delays and extended timelines for your vehicle's work. Furthermore, there's a risk of receiving your vehicle back with missing parts.
Yonatan Sakian
a year ago
Amazing experience! They delivered even faster than planned. Job was great to the T. The process could not have been smoother. Special shout out to Bree who was very kind, professional and helpful and to Tiffany from enterprise car rental for great service. Could not been happier.Service: Body & TrimService: Body & Trim
Becky Jones
2 weeks ago
Great shop quality timely work and top notch customer service
Ken Roosa
a year ago
Very nice people to work with. Overall they did a good job, but were a bit weak on details. The body repair work was excellent, as was the paint quality. They forgot to reinstall the intake airbox and air filter, which I did myself. They didn't replace a broken electrical connector for the towing system, but I took care of it. And I found what appeared to be tape residue in the B pillars of the car, which I removed. All in all a pretty good job for a body shop, but they missed a few important details. I would definitely go back, the end result was worth the minor annoyances.
John Kristiansen
5 months ago
Easy and convenient customer service. Kept me informed by text and arranged for the car rental arrival and return.Services: Painting, Body & TrimServices: Painting, Body & Trim
Luz Salcedo
a year ago
Bri was very helpful during the process of my car, getting the estimate to the repairs. I would highly recommend your company for great customer service and quick service. Thank you so much keep up the great job.Service: PaintingService: Painting
Jadon Warstler
11 months ago
Terrible craftsmanship and terrible customer service. Took our vehicle to repair accident damage through insurance. Mismanaged parts ordering and took 3x longer than quoted to complete work. After work was complete the body is still so crooked the trim panels won t stay on the vehicle. They didn t repair or replace the damaged gas cap filler door like they said they would. Every plastic clip that they touched was broken and not replaced. And to top it off they bent the hood trying to close it with the hold-up rod locked in and refused to repair or replace it. Disorganized and dishonest business.Service: Body & Trim
Pablo Aguilar
4 months ago
Took more them 2 months didn't FIX IT RIGTH, THAT NAME IT DOESN'T GO WITH THEM. MISSING STUFF TO PUT .. DIDN'T PUT SENSOR BACK LIKE IT WAS WHEN IT GOT THERE. DONT RECOMENT THUS SHOP.
Angela Herenandez
a year ago
I am very happy with the service I received from Fix Auto. They did an excellent job repairing my car, it looks just as good as new. They were great at keeping me updated on the progress of my repair. I will definitely use and recommend Fix Auto in the future.Services: Painting, Body & TrimServices: Painting, Body & Trim
Tabitha Rodriguez
a year ago
Fix Auto Collision was professional , had good customer service, attentive, warm greeting. They were a no nonsense company, got work done, and reasonably priced. I would recommend them to friends and family, 5 Star rating.Service: Body & TrimService: Body & Trim
Katrina Ramirez
6 months ago
It was the worst experience for me to get my car fixed had to go back in multiple times and also to refix items multiple times and also they had miss communication among the staff and letting us know wrong information about my car and my car is still unfinished parts have fallen offServices: Painting, Body & TrimServices: Painting, Body & Trim
Randy Klenske
2 months ago
Everything went very good. CommunicationDuring the whole process was excellent.
william billesbach
a year ago
They did a very good job repairing my Volkswagen. There is some delay getting my windshield, but this was not their fault. If necessary, I would go there for repair work again.Services: Painting, Body & TrimServices: Painting, Body & Trim
Joe Peach
5 years ago
Excellent service by everyone involved. I had my headlights buffed and polished and they did an excellent job on that however, I gave them a 4 Star instead of a 5 Star because, the "Auto Detail" job was not as good as I was sold on and therefore expecting....they missed a number of details that should have been taken care of.
K L
a year ago
This is a good place to get your car worked on. They break things down and inform you of what needs to happen and what is going on. Great clarity. And my car looks brand new again.Services: Painting, Body & TrimServices: Painting, Body & Trim
Morag Roberts
a year ago
Second time we have used their service. Always a superb job. Staff very pleasant and informative. Received regular updates on progress of repairs. Very pleased.Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim
joseph hartmann
6 years ago
Amazing customer service!!! I was greeted right away and they started getting me a quote. I went to 3 other places and they were the most affordable. They got to work on my car the same day! 3 days later my fender and bumper looked brand new!!! They quote they gave was the price I played. No hidden fees and they even gave me a 10% discount right off the top.If I ever need body or paint work I will go back there in a heartbeat!!!GREAT JOB FIX AUTO INDIO!!!
John Tandarich
3 years ago
Start to finish excellent service. Joanna is a thorough and knowledgeable office manager. She truly handles all the steps from insurance, auto rental (I necessary), working with mechanics/painters with great service and customer satisfaction. You won t be disappointed with Fix Auto restoration of your vehicle !John T.
Larry Salas
a month ago
Unfortunately, my disappointment came when I was given one date for completion, and another, later date, when finally completed.
Dan Hylton
a year ago
The professionals at Fix Auto Indio returned my repaired car to me in "new car" condition. The status of my repair was communicated to me over several days and the job was completed on time. I highly recommend Fix Auto Indio for any accident repairs you may need.Services: Painting, Body & TrimServices: Painting, Body & Trim
Analisa Ebert
4 years ago
Fix Auto always does a stellar job repairing my vehicle. I have used them twice for body work and highly recommend their service! I feel confident in both their repairs and pricing and the customer service is excellent. Hector and Aleah are doing a great job!!!