Encore Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karl Delaney
3 weeks ago
I just had a great experience with both of our cars. The first car estimate and work was fair and completely as we discussed. I took my other car in and they performed an inspection and determined that no work was needed. How refreshingly honest. I will return again the next time either car needs service. Great job!

  Shelley Hertzke
3 weeks ago
So glad Encore Automotive was recommended to me on La Quinta Facebook page. Jim is wonderful and knowledgeable. He went over everything with me and gave me options for what needed to be done and when. I feel so much more comfortable doing business with them than with a dealership!

  Nathan Taitano
a month ago
Great auto repair shop with incredible customer service, letting you know exactly what issues your vehicle has without trying to coerce you into agreeing to pay for any service you do not want to, and even following up with you on their work. Would like to mention Jim and Lucy by name, since they are ones I have personally dealt with, though everyone else behind the scenes is undoubtedly just as professional and skilled as they are. Thank you Encore!Service: General repairs & maintenance

  Chris Dideon
a month ago
My first visit here was last week. Just a very forthright honest group of people. To find a shop that is willing to take the time to evaluate your vehicle (even if the news is not great) for under a hundred dollars is unusual in this day. Thank you

  john calloway
4 days ago
Gave me an estimate around 110. I just needed to replace some studs. They took an hour 10 min and charged me for 2 hours and I ended up playing 290. For 10 -20 extra minutes? The employees were rude and dismissive too!

  Jason Ellis
5 months ago
They did a great job with my oil change and tire rotation. I appreciated the efficiency, as well as the staff that own Encore. It has a good vibe to it. I ll be taking my vehicles there from now on as I have trust in Encore to service my vehicle.

  Dominique Miranda
2 years ago
Best mechanic shop I ve ever been to.The service is impecable, they kept me informed throughout, (sent pictures and videos), I was digitally sent a list of what needed to be done, with explanations, which I was easily able to authorize or decline.excellent work at a fraction of what the dealership charges. Very thorough.I was considering selling my Lincoln, that I love, because of the astronomical dealership costs.. Now it runs like a dream and Im keeping it!Services: Transmission, Carburetor cleaning, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Wheel alignment, Oil change

  Susan Harmer
4 months ago
Professional, quality workmanship. Can t say enough good things about Encore Automotive. My twenty year old Ford Ranger has many more years on the road thanks to them!

  Joe Calmelat
4 weeks ago
We have been looking for an honest and trustworthy repair shop for 2years . Encore is the best auto repair shop in CV outstanding service they will be my repair shop for as long as we live here in the valley

  Michael Bonin
8 months ago
We just moved to the area from New England, where we had a great mechanic for our Toyota Highlander. Based on a few positive reviews I saw, I went to Encore Automotive when the car needed some service. Excellent experience in every way! It was easy to get an appointment, the work was done quickly and expertly, and everyone was friendly and helpful. No upselling or price gouging. I trust their work and will definitely be taking my car there in the future.

  John English
4 days ago
Great job by your team. The car is running smoothly and the customer service was great!

  Stan Redman
3 months ago
I always receive excellent care at Encore. I have recommended Encore to my grandsons and neighbors and they are very pleases as well.

  Kathleen
5 months ago
Super friendly. I was visiting from out of town and needed to be home that same day. They were understanding of my situation and had me back on the road that same day. Can t thank them enough!

  Tyler Long
8 months ago
I had an emergency safety issue with my Camry while traveling across the country. They got me in and out on the same day and gave me thorough information about other less pertinent concerns they had about my car. I had no issues getting home and they even followed up with me a couple days later to see how my car was doing. I'm very grateful for Encore

  Kate Sorenson
7 months ago
Finally . . .an auto repair that knows what they are doing and charges a fair price - about half of what our Lexus dealership suggested! Excellent work. Excellent price. . My husband will definitely use again.

  Jamie Neri
9 months ago
I have always felt very comfortable at Encore. The young lady at the front desk is always so friendly and knowledgeable. They are helpful and inform you of any problems that need attention. They give an estimate but are not pushy about getting the services done right away.

  Andres Munoz
4 years ago
Thank you to the team at encore automotive for the best customer service. Not my first time here, i brought my ford explorer here last year for a whole new AC replacement, still working blowing ice cold. Today i took my ford explorer to get some suspension work done. I originally went in to get my upper/lower control arms replaced, as they looked into it, they discovered a few parts needing attention. They do not push you to buy this, to buy that, they recommend things and it's up to the customer to decide what they want to do. Very clean work. You won't regret coming here. Courteous, Professional, and clean shop.

  beee lightt
8 months ago
Heard about his place from my mother, who got their information from my brother-in-law, who said he has been trying to sell them parts but Encore refuses because he sells cheaply made parts! This made me laugh and obviously shows the quality and care that they put into their business and work. They don't sacrifice quality and have darn good prices. I will definitely be back for any work I need done and will tell anyone I know to take their cars.

  Keith Hunter
2 months ago
Encore Automotive is excellent. Talented. Helpful. Courteous. Timely. Thanks. Keith. Kelowna, BC. Canada

  rick valenti
5 months ago
Encore Automotive has serviced brakes, struts, transmission and oil changes on my Tahoe and Camry. The have been professional in their service and fair with pricing.Service: Transmission repairService: Transmission repair

  Christina Merwin
9 months ago
Thank you Jim and Diego for the most pain free automotive experience in the Coachella Valley!! Your car will be in good hands here. So much better than the dealer experiences we ve had here! They even have a shuttle if you re relatively local so I didn t even have to pay for an Uber to go home while they were servicing my car. 10/10 highly recommend this shop.

  Kathy Taylor
a year ago
I have used Encore several times for servicing my Jeep Cherokee. Eddie is very thorough and so kind with his time to explain the problems to me. The entire staff there is very kind and they don t rush you when explaining your issues and I would highly recommend them to anyone looking for a quality repair service shop. Not many places left like this-reminds me of days gone by when people actually cared about doing a good job and doing the right thing.Services: Electrical repair, Steering & suspension replacement, Vehicle Inspection, Vehicle safety inspection, Auto maintenance

  Bani Logreira
a year ago
Would highly recommend this auto shop! He was very professional, very helpful & had great prices. I will definitely come back. They fixed an oil leak coming from the valve cover gasket and did my 60,000 mile service for the exact amount they estimated. The service was fast and they kept me informed . Thank you!!!Service: Auto maintenanceService: Auto maintenance

  Corn Dog
8 months ago
This shop is fair and know what they re doing. They determined that my A/C problem was due to low refrigerant and repaired the lines which is way better than just charging it and having it all leak out again.Great work!

  Renee Powell
a year ago
Honestly I made an appointment on Yelp after reviewing their high reviews. They called me two days later asking me if I still wanted to create an appointment and they had availability on my day off which was amazing. When I took it in they explained what they were going to do and didn't ask for any money up front which was nice. The mechanic inspected it and explain to me everything he saw and recommended what I should get done to the vehicle. Everything sounded absolutely legit and he seemed like he knew what he was talking about as well as he never made me feel like I had to accept any of his services. I felt like it was an honest place to get my car repaired and they recommended manufactured parts over secondhand parts in which they were able to have delivered the very next morning and have it in my car and my car be ready by the next evening. I will recommend everyone I know to this automotive repair shop. I appreciate their business and everything that they stand for and hopefully they remain this way for years to come. Thank you.

  Randy Burkholder
9 months ago
Encore automotive did an excellent job with my vehicle, they acquired the parts needed and had it installed in a super timely manner and even guaranteed the work. What more could I want, I would highly recommend them to service anything on my vehicle anytime.

  Bob Williams
2 years ago
Encore Automotive is awesome! All of the employees that I have come in contact with are professional and helpful. They fixed a problem with my car within a couple of days after a different repair shop blew me off and would not return phone calls after I had paid them for a diagnosis. I have used Encore numerous times since they opened and have never had a negative experience.Service: General repairs & maintenance

  Marco Lopez
4 months ago
Great service. The employees were professional. Would definitely go again if needed.

  Matthew Ledestich
8 months ago
Encore fit me in with no appointment, the staff are friendly, waiting room is clean, they took me home in a courtesy vehicle, the repair was done in a timely manner, the price they quoted was fair with no surprises, I would recommend them to others.Services: Auto A/C recharge, Air conditioningServices: Auto A/C recharge, Air conditioning

  Chuck D
2 years ago
Encore Automotive does superb work and has outstanding customer service. Holman and his staff take care of your every automotive need. They are an honest business, give accurate and fair estimates and thoroughly explain every detail of your maintenance and work. You can trust that you are in good hands and they make sure you are a truly satisfied customer in every way. Five Stars!!!! The best!!!Services: General repairs & maintenance, Oil change