Mandic Motors Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adam M
7 months ago
They only arrive fast if dispatched by the Police which was the case in this situation but picking up a car through a AAA membership from a AAA Certified Repair Facility, is a totally different story. They will be good hour maybe more from the estimated arrival time at the location where the car is unfortunately and then will tell you not to do that again. Very interesting place, especially Justin and Tow Truck #7, AAA doesn't even want to pay him, I had to sort out his personal problems for him with AAA on the way to the AAA Certified Repair Facility. And it's not any of my business unfortunately.Orange County is a strange place beware all

  J B
3 days ago
after asking me questions in the phone they dispatched the driver who showed up and then said he couldn t tow my sprinter van. some company policy about not towing campervans. why didn t they just say that on the phone and save us the wait? very ineffective. the driver was nice and professional but time was wasted for both of us.

  Trevor Dannelley
3 months ago
David and the team are the best! The real deal for decades. David and his team went above and beyond for me this morning!!! I have never been more satisfied with a companies customer service & satisfaction!!!! David and the team are so nice & polite! David made my day!!! From diagnosing the issue, getting exactly what I needed to be done, at an even more fair price with a warranty too! Blessed to have you guys in my back yard sort of speak!

  Doug Daniels
a month ago
I broke down on my way to work at 7am and called their dispatch office. They said they would be to me in 30 minutes or less and they were there right on time. Ismael was the driver. Super polite and professional Great Service !!

  Nicholas Crowley
a month ago
These people are the scum of the earth and worked with crooked police to steal my Cadillac from me right after the tragic loss of my uncle and sister. These people took advantage of me while I was going through the most difficult time of my life destroying me financially to the point of bankruptcy. I was stalked around town until all my cars were eventually nabed. These people deserve to burn in hell.

  Vega T
4 months ago
They were over the top courteous and professional helping me with a lock out and getting my truck off the street and safely in my driveway.

  Stuart John (stuartnjohn)
8 months ago
My car battery was flat. AAA dispatched Mandic and they arrived within 10 minutes. Really friendly, quick and thoroughly professional and they charged my battery up and didn t push a replacement. Really great.

  Julie
8 months ago
Battery was dying, called AAA and Mandic Motors came within 10 minutes. The driver was AWESOME! He checked my battery, replaced it and was on his way. He was so friendly, professional and efficient. Thank you!Service: BatteryService: Battery

  Fingal Wills
a year ago
I was hesitant to use Mandic because of the reviews, but AAA said no one else was available, so I took a chance and I am glad I did. The driver was excellent and kind and took me home no problem. My car was loaded and delivered safely. I am was so happy it all worked out!

  James K. Andrews 2nd
7 months ago
Admittedly, I parked in the wrong place so the HBPD ticketed and impounded it. They contracted Mandic Motors to tow my car less than a mile to their yard. Mandic charged me $622, which I feel was exorbitant for that short a distance.

  J Ellisen
a year ago
Driver was obnoxiously offensive to my neighbors as he literally woke them up with his loud yelling at 2:20am. He was yelling while on his phone and the conversation had nothing to do with the job. When a neighbor 3 doors down came out in his bathrobe to ask if he could tone it down, the driver just cussed him out. So rude, no regard for being decent and kind at all. So BAD!

  Jake Farmer
a year ago
If you are in an accident whatever you doDon t let this tow company take your car. They will make it almost impossible access to your vehicle. Not only that their fees are ridiculous. Not to mention the rude drivers and front desk workers.

  Cyndee Donato
5 years ago
These people are honest and professional in every way! We were ending a lovely vacation when we couldn't get our car to start. Mandic responded to our Auto Club call. Shawn was so knowledgeable and it turned out to be the alternator. The tow truck driver as well was a super person. They had us on the road in less than 3 hours and we were so happy with their pricing! Would recommend them highly! Thank you all so much!!!

  Sarah Elawany
4 years ago
George is awesome! I've been going to him for 17 years. He's treated me with the utmost respect being a female coming to an auto repair/maintenance shop, and his prices are better than the competition. Every place I've tried going to between scheduled appointments always does a horrible job and lies. He's the most honest mechanic I've ever come to know! Thank you for taking care of all my cars for the last 17 years with integrity.

  Tom Telly
2 years ago
Had William come out from Mandic Motors for a AAA call. It was for a battery replacement. He went above and beyond by calling another provider in a neighboring city to see if had the battery I needed. Even though they did not get my business they always will if going as far as needed to help their customers. Nice Job William!

  Ernest Abarca
a year ago
My name is Andrew Goodman, I just received a battery service from them in Huntington Beach, technician Mr. Mustafa, was above and beyond my speciation, great service. Thank you Mandic Motors

  Emalee Souders
4 years ago
We use them as a company go to. That alone they are phenomenal. Today we had a driver named William. He is above phenomenal. He was polite. And knew what he was doing with a not so easy to tow vehicle. Was very impressed. Mandic is the best tow company in all of Orange County. Dealing with many towing company s I would know. Thanks mandic for serving Huntington Beach proudly and exceptionally well.

  Amber Sohotincali
2 years ago
I had a dead battery at Target, called AAA it turns out that my alternator was the culprit. Towing company was Mandic Motors (MM) and I should have checked reviews before agreeing to them doing the work. As a female I feel mechanical work is ALWAYS risky. I don't know about cars so I have to trust that anyone working on my vehicle has integrity. My alternator is done and shortly after the check engine light appears. MM doesn't know that my man is a mechanic (who specializes in building hot rods- shop is not close by unfortunately). My man runs diagnostics gets the error codes and calls MM. At first they are not understanding how all 6 cylinders are misfiring and how that is related to the alternator until my guy breaks it down for them. Quickly they realized that now they are speaking to someone who knows his stuff. Brought the car back in- naturally after a day with it -no errors or misfire (they fixed the problem they caused). So my man (the mechanic) was saying at first "give them the benefit of the doubt". As he doesn't want to be in the same class with mechanics who take advantage of women. But after speaking with Jay once my car was mysteriously 'fixed' I won the bet and he had to concede that my sentiment was most likely true. A new error message is present but I will not let MM touch my vehicle. Check reviews for a better place.Services: Electrical, Auto engine diagnostic

  Tim Cessna
4 years ago
They wanted to charge me $75 for a simple lockout. So I get a reply by the owner; if it's so easy why not do it yourself. I did, took me 5 minutes. My concern was I just had my bladder removed, 3rd stage cancer, now I have a colostomy bag stuck to my stomach and the 9 hour operation, well they hurt me pretty bad. I used to work for a tow company many years ago. I quit my job because I realized what great and wonderful people all the owners are. Blessings.

  Valerie Ann
5 months ago
The lady at front desk was very helpful and nice.

  Anthony Wellington
2 years ago
Mohammad came out to my house 2 days in a row due to my vehicle having battery issues. He was very professional, courteous and on top of everything else everything else he was very respectful. Great job!

  Mike Cortez
4 years ago
I don t even know where to start;I just needed my battery replaced on my vehicle so I reached out to AAA; they dispatched a Mandic motors, was that a mistake. The first guy that came out check the battery and said to me that the battery was fine; It was actually very nice but he forgot to re-connect the cable after he jumpstarted my vehicle; I decided to drive to a gas station and my car would not turn because the battery was not getting charged because it had not been connected. I get it things happen it was a mistake, not a big deal. Someone was able to jumpstart my car and I was able to get home. After that I reached out to Mandic to come out again and to fix the cable. He informed me that he had been loose that s why the battery had not charged and apologized. I said no problem things happen. He replaced my cable on my vehicle and everything seem to be fine he told me my battery was perfect. I don t think he was wrong but the point is my car died again after running the vehicle for two hours. Made the decision to just get a new battery and I requested Mandic because I had already worked with them; I called AAA To request them and there was some mixup with AAA and they were not called to come out. I made a decision to call Mandic defined out if they had gotten a call from AAA the answer was no. What a waste of time; made a decision that I would work directly with Mandic; and they were not able to get to me to fix my issue because they had one battery guy. Too much time wasted I hope they figure out how to provide better service because this was an absolute horrible experience. I wanna make it clear that the first two gentlemen that came out to help me were very nice but my God management absolutely sucks. I feel bad for the employees

  Sherry SherBear Tarango
2 years ago
They illegally towed my 2004 BMW. I then lost it through the lien sale. Then six months later I received another tow bill from a different towing company that picked up the car out in Valencia. Which means the car was still registered to me, the original owner, because no one bothered to transfer the title during the lien sale leaving it in my name. Not to mention, it also had an unperformed safety recall on it from BMW rendering it ILLEGAL to, not only sell, but to be driven because the recall was regarding the driver side air bag inflator and the part was on national backorder. Operating the vehicle could potentially be fatal for the driver. Since, I was still the registered owner all the notices from BMW regarding such were still being mailed to me also. GOOD GOING GUYS, NICE WORK! Way to make a buck at the risk of losing a life!! And thanks for taking my only vehicle and my very first brand-new vehicle purchase in life.

  John Fletcher
4 years ago
Had an absolute positive experience today with AAA and Mandic. Wife ran out of gas, called AAA and was given a 1 hour eta. Mandic showed up 20 minutes later and the driver, Kevin, didn't show call for me but called his dispatch and AAA to get gas for my car. Absolutely superior employee and service.

  andrew carroll
7 years ago
I absolutely never give good reviews!!! A neighbor of ours locked a child in the car tonight and I called mandic to help and they sent their yard guy no questions asked and was here in minutes to help and assist FD to get in the vehicle. 5 stars (more should be available for these circumstances) well deserved for serving the community!Thank you!

  Chris copenhaver
8 years ago
The people that work here are the most unhelpful, vindictive people I have ever experienced in my life. They would not allow me access to my vehicle and after standing at the counter and being ignored for several minutes they told me all I had to do was go to the local police station and get them to , "call and tell them it was OK." After I went to the police station, the counter officer informed me that Mandic Motors had fed me BS to get me out of their office and much more work was needed to just get my work keys out of my car. The driver who towed my car after someone crashed into me told me I would be allowed access at any time. I have been working in customer service most of my adult life and I have never treated someone with such distain and indifference to their plight. This is the problem with our society, the company is contracted by the police department and they think that they can treat their customer's like human garbage because we have no choice. If you have a choice in choosing your tow company please do yourself a favor and utilize a company that will treat you like the decent human being you deserve to be treated . And if someone runs a stop sign and totals your car and Mandic Motors comes to your "rescue," may god have mercy on your poor soul.

  Tim Hennings
a year ago
This company robs and steals money with their tow yard. It is absolutely pathetic, and they have no respect for the citizens of Orange county, charging 500$ to tow cars 1ile , do not use thos corrupt companyService: Air & cabin filter replacementService: Air & cabin filter replacement

  Anton Ivchenko
2 years ago
This business is a scam,they working for police department and try to scamming me over $1300 for storage my car which has been told me to pay from city pocket! Complaining everywhere to close this business,they are robbers. Brutal scammers and no-shine bad people.

  steve blood steves place
5 years ago
I agree with the last review this greedy rotten company is a sub standard company at best. Their attitudes and honesty remain to be seen. From the short and obese owner to the moody office helpers. It's easy to see why these sleezy tow yard junk operations are so hated by the mainstream public. They are LIARS and CROOKS! I came to buy my car back at the properly posted time and they wouldn't let me buy my car back even though I out bid the high bidder. They sold it for recycle for $300 I bid $400 and they said no I would have to pay $2200!! Why the dishonest sided lein sale effort, if in fact, it is not a real sale, but a kangaroo sale by the little fat penguin himself the alcoholic greedy owner. Don't do any business with this outfit. Having a cheap self serving trophy in your lobby means nothing if the people and your lobby both stink!!

  jeff braun
5 years ago
Had a lovely experience last evening. The tow driver had a very limited vocabulary, apparently one of the half dozen or so words he knows is the Fword. Very unprofessional and after looking at reviews cannot believe AAA keeps a contact with them. Will request AAAsend someone else in the future.