Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pamela McBee
a month ago
I love this shop. Mark took on my car for a simple job, or so he thought. He ended up having to drop the engine to do the job. But bc my car is a 2006 everything went wrong. Things broke, and more parts needed to be ordered. It took more time than anticipated. Mark and his crew worked round the clock to get me my car. Very professional and highly recommended
Cheryl Pitt
3 months ago
I would not even give this place one star. We took our car in for a regular transmission maintenance and some shaking. They told us it was the motor mounts and the transmission mounts service the transmission. We paid them $1200. a week after we got the car, the car started jerking and shaking. I told my husband to check the transmission fluid. They never replaced the dipstick. When we took it back to them, they denied that anything was their responsibility at all. We have been going to this place for years and have loved them. They are now under new management and they are TERRIBLE and RUDE
Steven Robins
4 months ago
I have a Toyota 4 runner, blew a head gasket.. they did an awesome job fixing my truck. I absolutely reccomend them!!!
Lalanya Cronkhite
2 months ago
Sean and his son are awesome! I won't go to anyone else. Honest people.
Travis Willis
4 months ago
Horrible tried saying my car needed 2500$$ in work and we're not even able to proper diagnostics to even find the problem then the guy at the desk says he will not even charge me for anything and didn't wanna work on it....however he charges me over 210$ when the diagnostic was soppose to cover a y labor or work they did...
Zarrin Bigdeli
a year ago
These guys are pretty awesome! Even in 2023 it can be difficult to find a good honest mechanic that wont try to screw you over just because your a chick. They give good referrals for other car services that they don't perform at their shop. I really appreciate them helping me out and squeezing me in on a last minute basis. These guys are the best in Huntington Beach hands down!
Drive Quest
a year ago
We recently took one of our cars to Bear Automotive for some repairs, and we were very pleased with their service.When we had picked up our car, we were impressed by the quality of the work. Our car ran like new again, and we're sure our students will feel confident driving it.Overall, we had an excellent experience with Bear Automotive, and we would highly recommend them to anyone in need of car repairs.
Donald Meyer
a year ago
I spent $1,000 for new brakes here not long ago. I was having problems with the brakes so I went back because they were under warranty. I'm a teacher in LA and on vacations I do DoorDash. The rude and dishonest man at the desk said because I drove for DoorDash they considered it a commercial vehicle and would not honor the warranty even though 80% of my miles are driving to LA and back. They didn't mind taking a thousand dollars from an occasional doordash driver when I bought the brakes and they never mentioned that before the job was done even though the owner knew what I did for a living. BOTTOM LINE: THEY LOOK FOR REASONS TO NOT HONOR THEIR WARRANTIESService: Brakes
jennifer smith
11 months ago
They're wonderful people and they take good care of our cars we can only good things about them. Family businesses are the way to go. God bless them and those take care of
T. T. Bradley
3 years ago
The most honest shop I have had my car to in years. I strongly recommend this shop. I am thier newest loyal customer. I will not take any of my cars to any other place.Thank you Great Bear Auto!
Tanner England
6 years ago
Scheduled Saturday service on a Wed. They asked me if I could drop my car off Fri afternoon so they could have it ready Sat. I arrive Fri afternoon and they say they can't perform the service we agreed upon any longer and attribute it to personnel issues (fired 'Dave' who booked my appt). I'm driving 1500 miles this upcoming week and needed my oil + break pads changed and tires rotated...not a complicated job. Show some respect and notify your customers of problems ahead of time.
Stephen cromie
3 years ago
Took truck to 3 other shops , they were the only shop that fixed the ticking noise and did not try to up sell me ! Integrity and honest!! I would recommend to my family!! Thanks again bear auto !!!
john mitcham
7 years ago
Don't trust these guys. I bought a vehicle from my grandmother who had her vehicles worked on at great bear. I knew it needed suspension work and decided to take out the air ride and do a four corner conversion only to find out that the brilliant ass monkeys at great bear put the front upper control arms on the wrong sides when they are clearly stamped L 4x4 and R 4x4, so today I had to spend money on new arms new links ect because of the damage caused by their stupidity. HIRE REAL MECHANICS WHO CAN READ AND UNDERSTAND THE DIFFERENCE BETWEEN RIGHT AND LEFT. THEY ARE LUCKY IT DIDN'T CATASTROPHICALLY FAIL DRIVING DOWN THE ROAD .
Terry
8 months ago
No website? No place to find any CLUES about their service and price list?In 2023? REALLY?
Tommy Carpet
6 years ago
I Love this place they've done so much for me and my FamilyPeggy , Dave , PolloThe entire Staff of Devoteed mechanics loyal to the Consumer ! 10 Stars.Thanks Again ,Life Long Customer !! BCarpenter Family
Fender Man
4 years ago
Bear Auto is top notch. Always fair prices, great service and customer service . Highly recommend! I ll be there tomorrow! Blew a radiator hose ! Bear s my go to service center.
Surferdude HB
5 years ago
Friendly staff, excellent service, great prices, a very fair and honest business. I highly recommend these guys for all you car needs.
tjacobs116
7 years ago
Great people here! Everyone was friendly! Very reasonable prices. Would reccomend at least trying this place if you're looking for an auto mechanic shop!
diego Amaya
7 years ago
Wow. These guys know it all. Fast service. Fair price, treated like family. I live in la but i will definitely come back here for this kind of service. Thanks guys.
TreeTopp
7 years ago
Love this place. Friendly, fair, and honest. I have been coming here for a long time and wouldn't go anywhere else. One of the last shops I trust
gregg atwell
6 years ago
Been going here for a few years. They always do a great job at reasonable prices. Very trustworthy.
Wally Realini
11 years ago
I have to comment, they charged me $70 for diagnostic and didn't even clear the codes. Then they wanted to check further and asked they asked for another $200 just for diagnostic. I called a mechanic I found on Craig's list and he found an electrical problem that was the cause of all my problems. Then he cleared the fault codes for free; total for repairs were $200
Lance Scott
5 years ago
First experience was pleasant, but when I had an emergency to repair work they had done. The response was we will get to when we can. Customer service is everything!
Lucy Comstock
2 years ago
I wanted to give these guys my business, had work done twice. Both times I had to go back to have the work done right. Probably not going back.
janet rapaport
7 years ago
Not that they need good reviews... good service and word-of-mouth in the community for so many years. Very nice people very affordable and very efficient.
Ivan Litovchenko
4 years ago
I service my vehicle here. Professional staff, reasonably priced. Highly recommend them!
Kathy Jarmusz (Kat)
2 years ago
first time there .. they fixed exactly what needed to be done and DID NOT try to sell me anything else .. plus service was fast
KEVIN VAN AUKEN
3 years ago
Great shop, they take care of you! One of the best shops I have ever been to hands down.
Galaxy
7 years ago
Excellent, honest and reasonable service. My family has been using Great Bear for years and we could not be happier.
Ryan Newel
7 years ago
great family run business Peggy and Dave alwaysdo a great job of explaining my options and price before hand been going there for years great shop