NAPA Auto Parts - Healdsburg Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angus Loop
a year ago
I have used this business for over 15 years. They do get you the correct part and work to get out of stock items same day. I miss Carl, one of the best!

  Elizabeth M
2 years ago
If you want the absolute worst customer service experience of your life, go in here and get incorrect advice and then have the be super aggressive at you while you try to ask another worker for help.The manager was "supporting her staff" by letting him give me wrong advice on something he then admitted he didn't know. And he literally harassed me when I came back in after I said I don't want to talk to him several times. After explaining myself too many times, they faked being sorry in an extremely condescending way and "didn't" have the part i need. I 100% believe they had the piece because they lied to me the entire time I was there and seemed to really be having fun with it.I have no idea his name but I really doubt he's not a complete arrogant man to his coworkers or other people.

  Ronnie Lucero
a year ago
Driving today with the American flag on my truck & passed a parts delivery driver who gave me a thumbs down(twice). Unfortunate that this store endorses & condones hatred for a Country it does business in. I will never buy from this store again.

  Thomas N.
5 years ago
Poor service really hurts this otherwise decent store. Do you want to be acknowledged when you come into a store while waiting on que for an employee?Well you are going to have to go elsewhere, for even if they are not helping someone else on the phone or im person, ignored you will be until such time they feel like doing their job. Which sometimes takes 5 min or more. Super inconsiderate esp in an empty store.

  Thomas Wren
10 years ago
The parts counter people are not very friendly. They made me feel like I was a bidden and they had more impotent things to do. I would NEVER treat my customers like that. It was the same the last two times I came in, that won t happen again. I will go elsewhere from now on!

  Judith Caldwell
6 years ago
Really wonderful service...had to order something for me & they were very professional as well as super knowledgeable. I appreciate that.

  Sofia S.
5 years ago
Good service. Loaned their tools so we could replace the battery. After they diagnosed the problem. Thanks Napa guy.

  Paul Troppy
5 years ago
Everything is easy to find the people behind the counter are very nice. And helpful. Definitely a at home country feeling

  Brian Larson
4 years ago
Of a part store to buy parts the only place that does not have anattitude like oreilly. The selection is complete for car. Demands.

  Richard Hauber
5 years ago
Scott, NAPA's manager, is top notch! Parts are good quality and reasonably priced.

  Laura Terrafranca
8 years ago
Great experience, George helped me out big time while I was on a cross country trip!!!

  Jerry Shafer
2 years ago
Great people, great selection, not cheap Chinese parts

  Michael Houshar
5 years ago
It's NAPA auto parts why would you go anywhere else? quality parts professional service

  Glen Draughon
8 years ago
amazing experience every time I walk through the doors

  Se Anderson
2 years ago
Quality parts for a long lasting repair!!

  Manuel Avila
3 years ago
They are always nice and helpful

  Alfredo Nieto
6 years ago
Quality parts & friendly customer service!

  Kimberly Seanor
3 years ago
Fast, friendly service.

  Robert arr
2 years ago
Great service.

  Eileen Avillawhite
5 years ago
Very help employees

  bob sherman
5 years ago
Good service

  Audessa Siccardi
4 years ago
Helpful staff

  Lalalynn
6 years ago
good place