Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
User 487
a month ago
Pineda is the best tow truck driver I ve ever had he was fast, kind and made us feel better about the situation Fs
karla Moreno
a year ago
Very polite and professional. I received excellent service arrived when they said they would. Car was handled with care the service didn t take long, cannot go wrong with this company !Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling
Daniel Vargas
5 months ago
Listen up they will rob u, lie to your face and do nothing like the law says. THUMBS DOWN
Emily
3 years ago
I had blown a tire on my way to work and had picked this company in a hurry based on the good reviews. They got to me very quickly and then everything went downhill from there. The driver I had was very persistent with asking me personal questions and made me very uncomfortable the whole ride. Then come to find out that my fee is $285 because they picked me up 10 minutes out of town. I was stunned and will definitely be more cautious the next time I need a tow.
Cristian Cerda
3 years ago
Was stressing all day about my keys being locked due to the fact last time I locked them and some company couldn t get it out so instead they towed my car to my house. This company came very professional, greeted me in a good manner and unlocked my car in like 3 minutes and I had 5% tint all around my car. 10/10 serviceService: Car lockoutsService: Car lockouts
Maria Cobian
a year ago
My experience was great! Someone arrived not even 20 minutes after calling, very nice and professional. Highly recommend:)Service: Long distance haulingService: Long distance hauling
Patricia Edwards
3 years ago
I'm a single woman and I have not felt safe with men in the automotive industry for many years. My experience today was one that I'm very grateful for. I truly felt the care from your representative Frank here in Visalia Ca. I was very touched of how he took his time to communicate with me and it wasn't just about the money, even though he took my payment, which is only right. He did service me.Thank you for hiring quality caring service men.
Cassidy Ornellas
3 years ago
This place is horrible. Customer service (from the driver) was fine if they weren t talking out of there A$$. Like another review said he told me it would be like a taxi, not that much for a tow 1.1 miles 15 minutes overall MAX. When we called back after getting charged he couldn t come up with any answers and was flip flopping all over the place. 220$ standard rate.... 110$ for a half hour.... there s WAY BETTER tow places around Hanford so please DO NOT GIVE THESE PEOPLE ANY BUSINESS THEY ARE HORRIBLE.Service: Car towing
James Campos
a year ago
I called the phone number, a guy answered and told me the price for the towing. He then told me to call his driver, the driver told me to text him the address. He was at my location in 15 minutes. He towed my car as I followed him. He put my car exactly where I wanted it, I paid, and he left and told me to leave a review. 5*Service: Car towingService: Car towing
Jose Gonzalez
3 years ago
Horrible service, left us waiting for an hour, got his own truck stuck in the process of linking up to my trailer which the driver only moved 15 feet up the street on the side. Then to top it off they charged my under age son with out telling him what the cost was only to look at my bank and see that they charged $400. When I called to get verification, the manager was rude, and couldn't name their standard operation procedures, or knowledge of what happened. Their resolution was to turn it in to our insurance to file the claim. At the end of the day that is unethical, and flat out stealing from the bank and their consumers. I asked around what the standard rate for a 15 ft. tow and the rate was anywhere from $90-$150 paying cash. These guys are horrible, and if there was negative stars I'd give them all to them.Service: Special vehicle towing
Curtis Symonds
3 years ago
They charged me $265 to tow my truck 8 miles. Ridiculous. Pick another company, as they told me it wouldn t be much but then hit me with this price once at my destination. If you still want to take a chance, be sure that the give you an exact price for the tow, before they dispatch to your location. Classic bait and switch.Service: Car towingService: Car towing
Tonya Sharp
2 years ago
Tow truck was at my location in less than 30 minutes. Frank the driver was very knowledgeable about my electric car and was able to get started. Very pleased. I will definitely use one towing again.TService: Car towingService: Car towing
KeMani Young
2 years ago
This was the worst tow service company ever !!!! I called to get my truck towed to my house which was literally less than 5 minutes from my location when I called the guy told me it would be no more than 60 for in town towing. When the young man get to my house he tells me 89.99 plus tax so $100.00 from hanford armona rd to Grangeville! I proceeded to call the person I talked he says he call then he says we can charge you 89.99 no tax! Long story short I called the guy I spoke with the first time he never have a flat rate he then told the young man to take my truck to there tow yard 101 e 4th st where they will hold it because I did not want to pay which was not the issue I asked what was the flat rate and how much by the mileage never got a precise answer. I will never use this tow company again and I will not recommend anyone to go here if you want your car to make it to its location safely! The worst service I ve ever dealt with. I will be pressing charges and I will see them in court !Service: Car towing
Rick (Gorilla58)
3 years ago
You know that a tire blows at the worst possible time right? Try 8:30 at night during a pandemic that has everything closing early. One Towing was there for me, arrived in 10 minutes, hooked up my car and got my daughter and I off the side of the highway in less then 20 minutes. Was even kind enough to convince a local tire shop to stay open, and sell me a used tire so I could get back home. All of this was done within an hour. Honest and good rates for the after hours towing. It is good to know that in this day and situation that people like Juan and his crew are still doing what is right, fair and positive. I highly recommend One Towing if you have need of this kind of service.
Rebekka Lopez
3 years ago
Frank, the truck driver who towed my car was very friendly, and even recommended a great place to get my dead battery replaced. He knew the area so finding a good auto shop was a breeze. Great service from One Towing!
Ann Cantu
3 years ago
If there were 10 stars, I d give 10 stars! Pablo, our driver was excellent, professional and a safe driver. Thanks to One Towing for having Pablo working for them. Highly recommend company and driver! Husband and I are extremely happy with the service! Thank you, One Towing
Adrian DelaFuente
3 years ago
One of the best in the Valley! Car's engine shut down on the way to Pismo. Got a tow on the middle of the 43 back to Fresno. Very affordable and very good at customer service. Always recommended
Aracelie Cervantez
2 years ago
Driver Pablo gave great friendly service. Even went to lengths to keep me calm during the stressful time of needing my vehicle towed. I will call him at One Tow in the future if needed.Service: Car towingService: Car towing
Anthony Hernandez
3 years ago
Incredibly fast service. Within 5 minutes of ending call my car was being towed. The guy being super nice and helpful was the cherry on top. Will be calling them anytime I need towing.
Steven Chow
2 years ago
Around labor day my suv had a cooling system issue and we broke down somewhere just pass Gilroy. We called AAA, but they could not get a tow till the next morning. I surfed the web and called a couple tow companies. One Towing agreed to send someone out. A young tow truck driver named Luis actually came looking for us. Make sure you get a written estimate before allowing Luis to put your vehicle onto his flatbed. Luis may have gotten us off the road, but he essentially held my suv hostage until we paid the $2500 tow fee prior to towing my vehicle home. Do not believe a word he says, get everything in writing prior period otherwise the same thing that happened to me may happen to you. No hard copy receipt or estimate was ever given, only a digital receipt from my wifes credit card. After hounding One towing management and Luis for approx 2-3 weeks, he texted a picture of an incomprehensible and illegible receipt to me and has not responded since. I had no choice, but to submit this "receipt" plus my credit card receipt to AAA for reimbursement because the AAA rep told me the night I needed a tow, "if I could find my own tow, I could get reimbursed." However with the "receipt" Luis of One Towing texted me, it looks very unprofessional and I can see why AAA denied my claim. As it is now, I may have gotten home, but I'm out $2500 because I believed the AAA rep about getting reimbursed and I made a bad decision about the character of Luis, and One Towing. One Towing may tow you where you want, but they're totally unprofessional, and they will gouge you based on your circumstance. They didn't have any record of my CDL#, make, model, year or license plate of my suv. Luis had to ask me for this info after he finally replied to my request for an itemized receipt.GET COST IN WRITING PRIOR & DO NOT LET THEM HOOK YOUR VEHICLE UP BEFORE. ESPECIALLY LUISService: Car towing
Ron Scheid
3 years ago
I broke down on I5 in the middle of no wear I called a few tow companys and one towing had the best rate from wear I was all the way to stockton it only cost 750 . The driver Frank was very profesional and friendly. He called every 10 min or so to let me know he was getting closer.i would highly recommend one towing if I could give them 6 stars I would
Lisandra Villalpando
a year ago
Great prices, and overall real great customer service! Always attentive and on time for whatever your needs are.Service: Long distance haulingService: Long distance hauling
Oscar Mejia
a year ago
Me and my wife are very happy with the service that they provided. 100% recommended this company.Services: Car lockouts, Long distance haulingServices: Car lockouts, Long distance hauling
Raquel Gonzalez
a year ago
IG actually used them twice, the first time I needed a tow because I didn t have a spare and got a flat the second time I forgot my leys insideServices: Car lockouts, Car towingServices: Car lockouts, Car towing
Compa Bofo
3 years ago
Honestly saved my life!! My car was in a really tough spot late at night 2am-3am every other tow company didn t want to do the work but Frank didn t stop till he got my car home. Highly recommended
Jeo Camacho
a year ago
Great service guy was very respectful and helpful they arrived at my destination right away Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling
Show Me5674
3 years ago
Man these guys are amazing. I called in the morning around 10, they were here and had the car loaded by 10:15 all in all if I need a tow again these are the guys I m calling. Thanks guys your help was greatly appreciated.
Daniel Jon
a year ago
They saved me a lot of time. Loved the job they did and excellent service.Services: Car lockouts, BatteryServices: Car lockouts, Battery
Ivan Daniels
2 years ago
Showed over an hour late, after I called a day earlier. For a 30 min to an hour tow tops from Lemoore to hanford, the driver then tried to charge me for 2 hours.
�7 JAYO
a year ago
I had a great experience with them great service and price can t beat!Services: Battery service, Car lockouts, Special vehicle towing, Car towing, Long distance hauling, Fuel deliveryServices: Battery service, Car lockouts, Special vehicle towing, Car towing, Long distance hauling, Fuel delivery