Keller Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jon Allen
a week ago
As soon as I arrived I was greeted with smiling faces. It wasn t long after that I was test driving the truck of my dreams thinking you ll never be able to afford these payments. These gentlemen put in so much work to get the price down in order for me to enjoy that new car smell longer.

  Traci Fox
5 months ago
I am retracting my prior review and changing my rating because I realized that my frustration was with the overall process: not with Keller s. My experience has been defined my several variables no one can control. However, Keller s has always been good to me through the years.I have no doubt that my service writer has done his very best to push my Tahoe forward in spite of several hurdles.Special thanks to Nick in service- for sticking with me even when the timeframe got long and my frustration became obvious. (I just needed my car and it had been in a prior shop for the week before coming to Keller so it s been unavailable to me about 3 weeks)We are not through the entire process yet, but I wanted to take a moment to make sure that they all know how much they are appreciated. Working through today s economy is difficult on the auto industry-figured I d share a little positivity.

  Ryan O Daniel
2 months ago
Bought a truck from Zach process was smooth Zach was very helpful and friendly. I really felt like he went the extra mile to make sure we got what I wanted. The whole process went so smooth even the finance part of the process with Jimmy was easy and quick. I m loving my truck and would definitely buy here again.

  Cynthia C
4 months ago
Bought a pre owned 2020 Toyota trd , I was told the car was in great conditions to find out it has problems with the check engine , took it in they had it for 3 weeks only one problem of the doors unlocking was fixed . Drove my car for two days and now it s currently showing a check engine and other transmission issues. Bad experience for the price I paid.

  Lorena Gonzalez
2 months ago
Just have to say thank you for not being like other dealerships. while we shop for the automobile its the best customer service treatment and experience and once the transaction is completed its the worst experience ever. Not with Keller Motors we have met and received great service all the way around during and after. fast, friendly, helpful and GREAT! THANK YOU! 100% recommending.

  Leo
2 months ago
Salesman (Jeff) was very helpful and knowledgeable on what I was looking for. With the help of manager (Uriel) my buying experience was made completely satisfying and fast, almost felt as if I knew all of them already. Service staff (Ernie) also was very helpful in providing information on the truck itself and explaining future services of the vehicle. Thanks to all Keller staff!!! I'm a first time buyer here, and will without a doubt recommend family and friends here!!!!

  Dawne
3 months ago
I just purchased a used vehicle from Keller Motors in Hanford and I couldn't be happier with the service. Paul was great! He made sure to check the car and install a new battery. The entire process was fast and everyone was friendly and helpful.

  Sean
4 weeks ago
I brought my truck 3/11/24 early drop off I didn t get it back for a week plagued with excuses the was a part missing in the equipment they are short staffed parts forgot to order a major part to complete the work all I want was new brakes and pads along with new plugs and wires I didn t get my truck back for eight days let me say that again 8 days. I requested a loaner vehicle for the above issue and was told they didn t have any available. Keller when I bought my truck in 2017 Keller is the only company that has serviced my truck. Keller at one time was professional and they took care of there customer and now it is severely lacking customer service in the business ethic. When I wanted to get the loaner car at first, he said there might be one available. This is on the fourth day so that I wouldn t go into the weekend with no vehicle and I was denied. They said they didn t have anything available so in the meantime, I m just stuck with nothing things look at that building like it s going out of business I ve been loyal to Keller but it was not reciprocal.

  debbie headrick
2 months ago
After trying to schedule an appointment on the website but not being recognized to do so, the service team was able to get me in right away. Completing the service quickly. The waiting lounge was like a deep freeze as it was 50 outside and AC was running.

  Tima Rhoads
3 months ago
Nick was very helpful! Great experience every time. I wanna point out the tow truck driver kelly he is the best! He is very knowledgeable when it comes to fixing and diagnosing cars. You wanna keep that guy!

  Travis China
5 months ago
Did the regular five point inspection, and didn't try to "get over" like some of these other dealerships out here. Took care of my needs for my beloved truck, and now I'm headed cross country in a safe, well handled vehicle. The young lady that took down my information, as well as the cashier were not only professional, but friendly.Speaking to all, especially my fellow Sailors, Keller is A1 legit.

  John Garcia
3 months ago
This guys are CLOWNS. they re still trying to charge a dealer markup. Lol. Only a moron would by a vehicle here. I can drive a few hours to the coast or to LA and save thousands of dollars.This place is a joke anyways. They can never fix anything properly. Don t ever bring your car in for warranty work there mechanics don t know what they re doing. They belong at jiffy lube not at a dealer mechanic shop.

  Raven Mallett
a month ago
Don t buy a car from here unless you like being deceived. Purchased a car that was supposed to be under warranty, only to have to take it to a manufacturer dealership less than a year later and find out janky repairs were done which voided the warranty. Of course they re claiming they didn t do it but i can t get a copy of the inspection that was allegedly done prior to selling which brought back no codes.

  Monica I
3 months ago
Well it was a way better experience than the last two visits. I meet an associate name Chuck and he did his best to all my requests and ultimately rode away in a NEW VEHICLE.

  Allen Scott
a week ago
They went above and Beyond to ensure I had the best deal and worked with me for the special situation I was in.

  Albert Leonhardt
4 months ago
Service rep was great, kept me up to date on insurance company and repair times, also made sure everything was taken care of with rental car. One of the best repair experiences I've had

  melissa flocchini
a month ago
Paul Puglisi was awesome to work with.My husband and I are happy with his honesty and hard work getting us into the vehicle we wanted.

  APRIL ALVAREZ
3 weeks ago
This place doesn t do good business . They let me leave with a car that I got insurance and gave a down payment for and wanted it back a week later . Definitely unprofessional . They shouldn t let no one leave the lot if the bank don t approve of it .

  Jeannine Fagundes
5 months ago
Paul was great at helping us find the truck we wanted. He made the experience smooth and easy. We will definitely recommend Keller to friends and family.

  Diana Chavez
8 months ago
Great experience buying a new car. Sales staff were super-responsive to my inquiries. I felt welcomed and appreciated, and my needs and budget were respected. Julio answered a lot of my questions and was very courteous and professional. The process didn't take a long time either. Thank you everyone at Keller Motors , I am very happy with my brand new 2023 Chevy Equinox RS!

  Jayson Gwin
2 months ago
Zach Hutchinson is the man excellent service very honest helpful in every way quick to response! Definitely recommend him on your next vehicle purchase

  Ronald Maman
a day ago
I arrived 15 mins before my appointment time. I was taken care of right away and didn t have to wait long for getting my Trailblazer serviced

  Rafael Lopez
2 months ago
Very good was taken care of they let me know about everything the people at dealership were nice about all my questions

  Angel Hernandez
7 months ago
I do not normally write reviews. But I have to give recognition to Aaron Aldridge. My Equinox had a check engine light and I took it in to Keller Motors for Service. Aaron is hardworking, he is upfront about how long the work will take and he treated me with respect. I appreciate the service at Keller Motors and will continue to do business with them because of Aaron.

  Chris R
6 years ago
I had a bad experience with a salesman here a few years ago and told myself that I would never come back. I went in today to look at a vehicle that caught my eye on their website. I was happy with my experience, I was also wanting to look at a vehicle that Ed Dena's had, but they wouldn't even call me back after telling me they would. I was able to purchase a 2015 Yukon XL SLT from Keller's and receive a lifetime vehicle powertrain warranty. The sales people were very nice and were as honest as any sales person can be haha, they worked with me on pricing and were more than happy to do business with me, unlike Ed Dena's.

  Ricky Hoover
2 months ago
My salesman Joseph Infante was extremely professional and patient. At no point did I feel pressured to buy, or unattended to.

  Grace Adler
a month ago
The service manager was amazing! Didn t make me wait and had a rental car waiting.

  Octaviano Espinoza
2 weeks ago
Joseph my car salesman was outstanding. Very professional and great knowledge of the truck

  Mauricio Martin
3 months ago
The service adviser, he is a very professional individual, appointment on time, delivered the vehicle on time, great service department. ThanksI will be back for my vehicle service.

  Mary Mills
a year ago
Today's trip was to pick up floor mats and a key fob. They were ordered only two weeks ago, and they turned out very nice. I also needed further instruction on all the bells and whistles that my Suburban is capable of doing. Ernie, in the service department, was very calm with his expertise and helped me learn my car. All of the staff worked very hard to please my husband and me.Two weeks ago we purchased the Suburban, and the dealership made us feel special and not all dealerships do that. We have purchased many cars in our life, this one was the simplest transaction that we have had so far. All departments of the dealership worked well together.