Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Glenn Reynolds
4 months ago
Paulo provides fair honest and timely car repair. He treats each customer with dignity and presents solutions reflecting both the customer s best interest and his skill. I m a local and everyone I know says they trust Paulo.
Martha Jenkins
3 weeks ago
Paulo is the best. Treats everyone like family. We ve been going to him for years. Trust him like a brother.
Rebecca Conrado
2 years ago
Being new to the area almost a month, I was told by the auto store that Paulo's could help me with removing the tether off my old gas cap & installing the lock cap. So very helpful! He did it for free. I Thanked him and offered a token of money and he refused! That was a gentleman! THANK YOU! I know where to go for my car!
Bradley Clem
2 years ago
We were far from our home in the Pacific Northwest when our Subaru's Check Engine light came on. We stopped at Paulo's and a man behind the counter (perhaps Paulo himself?) checked for the code, told us what the issue was, and reassured us that we could safely drive the car home to get it serviced. He kind enough not to charge us. Kindness and reassurance were exactly what we needed during a stressful time!Service: Auto engine diagnostic
Lindsay Gerrity
4 years ago
Paulo and Nathan are such nice people. They have been so helpful and patient with all of my questions. Fair prices and just an overall easy experience every time I go, which has been a lot recently. Would recommend to anyone!
Mitch Roper
4 years ago
100% Competent and Trustworthy.A couple of weekends ago my wife's car overheated on Hwy 1 around 10 miles south of town while driving alone from Santa Cruz to the North Bay. I drove down, refilled the coolant, baby'd it to Half Moon Bay and left it in front of Paulo's using his key/envelope drop-off system. Left him a voicemail, he called back the next morning, and he while he gave a friendly warning that there were of course other cars ahead of ours he would try to get to it ASAP. Well, he had it diagnosed and repaired within 2 days, plus let me know about an electrical short that will need repair at some point. One other thing---we asked to leave the car at the shop until the following weekend when we could get back down there to pick it up--No problem. So the entire repair happened without ever meeting Paulo at the shop. Unbelievably good experience. If I lived nearby I would absolutely use this shop for my car/truck repair/maintenance!
Tim Dadswickedammo Conlon
a year ago
Almost killed me due to 100% confirmed replacing hi-dollar parts and neglecting the low dollar repair. 1 min after exiting freeway ball joint that he inspected came apart causing axle to come out and car falling atop tire. Struts and control arm replaced when only the ball joint was bad. When I brought it back cause not fixed the ball joint was packed with marine grease to quiet it down. At the time I did not know this. TOTAL Scam. Avoid if you value your life.Services: General repairs & maintenance, Steering & suspension replacement, Wheel alignment
Beorn The Bear
4 years ago
Had a couple issues with my RV and he had it resolved quickly. So quick I decided to have him complete a needed tune-up and now my rig runs great! Nathan and Paulo are professionals and really care about their customers. I won t go anywhere else. Thanks guys!
Paul Paulinho Cardoso
3 years ago
My parents went to Half Moon Bay for the day and when they parked noticed that they has a nail in their tire, only small amounts of air were coming out but they didn't want to drive back home with the worry, instead of waiting for AAA, they went over to Paulo's Auto Care and had Paulo help them out, he was able to patch the tire in less than 30 minutes and my parents had piece of mind the rest of the day. Thanks Paulo for your hard work and for taking care of my parents!!Service: Tires
J
4 years ago
Everyone who works here is awesome, I had a clicking sound in my car when I made a turn and thought a wheel bearing was worn out or something. The shop I took it to before this, in san mateo inspected it and told me the wheel bearings were probably worn and both needed to be replaced just to be safe. ($1000 repair)I took it into these guys and Paulo figured out it was just a safety feature and a noise that comes from anti skid braking and the car was completely fine. I was only charged for 15min of labor.
Maureen Minnes
8 years ago
I have a 2013 Honda Accord and the low tire air light came on and I had to drive back to Pacific Grove from HMB and the Service dept in Monterey said go to someone in HMB before you make the 2 hour dirve with the light on.I pulled into Paulo's who were busy at the time, and asked if they could look at my tire pressure.Cameron Moldovan said no problem and immediately went to my car and took care of it, I I told him I would pay for his services but he said it wasn't necessary.I can't thank Cameron enough for his kindness to help a stranger for no fee.I will be doing business in HMB for the next year and will let eveyone I know in the area , that Paulo's is the place to go!Maureen
Lisa Petersen
4 years ago
We were driving in Half Moon Bay in the rain when our windshield wipers suddenly broke. We were so thankful to be right by Paulo s Auto. Paulo dropped what he was working on and fixed our wipers so that we could continue driving. Thank you Paulo!
Kris Thoren
8 years ago
Paulo is a highly skilled, completely honest mechanic. He's been taking care of our family's cars for many years now, and we wouldn't go anywhere else.
Kevin Stadmeyer
2 years ago
easy, fast, and cheap, you get all 3 with Paulo's really nice, does exactly what they say they will!
Glenn Reynolds
7 years ago
Paulo's has taken care of our family vehicles for years and is honest fair and highly recommended
Megan S.
7 years ago
Great service, knowledgeable, have trusted Paulo with all my vehicles for the last 21 years.
J M
3 years ago
VERY NICE STAFF, PRICE ARE FAIR.. MECHANIC ARE GREAT, OVER ALL VERY SATISFIED
Joseph Ramos
2 years ago
Attentive and professional. Provides excellent service without overselling.
Amilcar Mendieta
3 years ago
Nathan was an outstanding representative of Paulo's
Artashes Petrosyan
6 years ago
Great service kind employees.
Daphne Otto
5 years ago
Always treat us right!
Christo Rosa
4 years ago
Excellent customer service!
Cindy Crowe-Urgo
3 years ago
Very good service.
Maria Sencion
2 years ago
Good
stefan jonson
2 years ago
Prompt, Professional, Perfect
William Herndon
4 years ago
Paulo is the best..
Guillermo Alvarez
11 months ago
Very honest, and kindMuy honestos,y amables