O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David ROSS
a month ago
Great for any and all your car needs. Staff is very knowledgeable and Steve will help you figure out what you need and diagnose any problems. Been a faithful customer for years:)

  Matt Fultcher
4 months ago
Ramiro and Eric at O'Reilly's in Gustine are absolute lifesavers! My truck broke down, and Ramiro not only provided the tools for me to swap out the thermostat but went the extra mile by checking the vehicle himself. We discovered a hose issue, and he expertly pointed out the part needed. When the truck still overheated, I returned, and both Ramiro and Eric diligently troubleshooted until we replaced the radiator cap, solving the problem. Their dedication and expertise deserve recognition I can't thank them enough! These guys deserve raises for their exceptional service!

  Elizabeth Herrera
11 months ago
Best customer service ever!!We got stranded in the middle of the freeway and tow truck took us there ,they were far and beyond to help us find a mechanic, who can help us after 5 pm everything was close,making calls for us and comparing prices truly best guys ever find on a O'Reillys store, I regretted not get they're names to thank them , the place was sparkling clean and everything on the correct place easy to find

  Doug Reimers
6 months ago
Staff is very knowledgeable and extremely helpful. Online orders are easy to arrange and fast to pick up.

  Ed Cornejo
6 months ago
Always Have My Parts Ready To Go... If Not They Will Order Them And Have Them Ready In A Couple Hrs... Thanks Guys...

  Alicia Angulo
a year ago
customer treatment is really bad. a staff member was supper rude when trying to get a warranty on an item purchased at that location blaming the mechanic for the part not working and saying he should not have to give the warranty for it. it seemed like he had a bad since from the start he was rude even before getting to the issue and wanted to pick a fight for no reason. they just lost customer.

  luis garcia
3 months ago
Great friendly courtesy willingness to help

  Jackie Lynn Hayslett (Tattudewhytgurl)
2 years ago
Knowledgeable and friendly staff. Super helpful don't try to push sales on u and when possible they even help u figure out the problem possibilities based on symptoms. Not to mention they send me coupons periodically and every year for my birthday..(good coupons too! Like $5 off of $5)

  Auction Is Now Online Auto Auction
11 months ago
Being a dealer I buy a lot of parts in placerville area, I needed help and delivery, to one of my customers, Isaac & Staff deserve100 ok over and above in all areas thanks

  RICHARD Z
6 years ago
Being handicapped in a wheelchair I was very very satisfied as a customer. Your employees went above and beyond what I could munch have ever expected or experienced. I highly recommend to go in for all there supplies needed. Thank you again, you have for surely gained a new customer. P.S. you guys deserved 10 stars...

  MrLocz209
3 years ago
This Place Is Excellent! I Think Jake Might Be The Manager! Anyway We we re Driving through to get to Turlock From South Bay Area And Our Car Decided To Break Down Which was Good Because We Got To Meet Jake And Jonathan these Two Gentlemen Really Took Care Of Us And Got Us The Right Parts! Thank You Jake And Jonathan For Your Hospitality And Customer Care!

  Patricia Vasquez
a year ago
Bought windshield wiper blades and the cashier gentleman put them on for me. Thank you thank you for going above and beyond your duty. I will be back for all my auto needs.

  Flaco
a year ago
Lt. Samuel has very excellent customer service and he s a very handsome tall young man! Thank you guys for making my purchase easy and fast!

  leslie plumb
2 years ago
I have them quite a difficult time replacing my alternator in a 85 pace arrow w/ a 464 chevy engine. They really bent over backwards searching for one bcuz their system doesn't carry any info on RV's. I already tried to get the motor part of the home into a RV shop but they all said they only worked on the home part and told me to go to a Chevy dealer who told me to go to an RV shop and back & forth I went. By the time it was over I felt like a ping pong ball. So went to 3 auto shops and they couldn't help me so I tried O'Reilly's and was almost at the point of giving up and forget about rv'ing. When finally they found one in their computer that was the right one. (I guess the difference from a car is that the RV has 2 deep cell batteries plus the regular battery. So it has to charge all of them cuz it's on some battery regulator silinator, isolator dilly bop.Idk I'm just lucky I had these guys who could help.

  Bertha Canales
2 years ago
Coming from Newman because auto zone employees are so s*** a water holes for a 97 they want to give one for2007 ... They need to get employees that really know what there doing ...O'Reilly employees are nice and know that there doing .

  Eugene O
5 years ago
Great service *HONEST HELPFUL STAFF* . We were on a trip and our car broke down near Gustine, these guys pin pointed my exact problem and offered a quick repair to get us back on the road and to our destination. These guys are the bestThank You

  Susan Cummings
4 years ago
I believe his name was Omar he saw that we were having a problem taking off our windshield wipers and came right out and helped us very very good customer service. Nice place very helpful

  lubo mccammond
a year ago
Not busy got in and out quick , they were helpful and courteous

  Jose Hernandez
2 years ago
Walk in there to get a check engine light check out they are soooo rude about.... it. The Manager Customer service is very poor over face mask just because i was fix it on my face .. By the way Auto Zone is way better service

  Johnny Kessler
3 years ago
The guy was no help at all I had questions about my Chrysler for a new alternator and he told me I was better off going to AutoZone. He was very rude and disrespectful

  Nancy Hartman
9 months ago
The guys here are always friendly and very helpful i tell them what car I have and they find what I need

  Steven Elliott
2 years ago
I came in for some parts for my 2006 Acura MDX and they were very helpful in finding the right parts for me, great customer service

  Eugene Groomes
3 years ago
Ricky was looking for a certain radio that was not in stock so he had to go with a cheaper brand. Sales man was very helpful

  John Mattos
2 years ago
Great place to find what you need, super clean store, some of the older staff are super knowledgeable.

  Leo Eastman
8 months ago
Helped me find a tesla hot spot

  Carrie Sanchez
5 years ago
the employees are the best. Informed and helpful always. Make you feel like they know you the best

  Eric Torrison
4 years ago
Knowledgeable staff. If they don't have it in their large inventory, they can usually get it later that day or the next day.

  Jingo Adams
5 years ago
Great bunch of techs. Always good service.Wide variety of service's available.

  Heather Brown
6 years ago
Great customer service, the guy who helped my friend & I was very helpful. :)

  Maria P
11 months ago
Great service for 9pm at night.