True Value Of Guerneville

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mara Johnson
a month ago
Motorcycle broke down & needed repairs.The many times I walked in to buy parts and pieces, I was addressed by the staff every time I walked in the door.Every staff person I interacted with was super friendly and helpful.I cannot say enough about how I happy I was to find the pieces I needed and the service the staff was able to provide.Thank you, True Value of Guerneville!You guys are awesome!

  William Phelan
2 months ago
We ve loved our local Dada s True Value Hardware in Guerneville for over 3 decades. It s a great one stop shop for just about everything. We always appreciate the great helpful staff especially Dani, Gavin and Ben. See you all soon! -Mo & Bill

  Melissa Domenichelli
5 months ago
I don t know if you have ever been to True Value in Guerneville but they have everything!! From light bulbs to faucets to BBQ s! And their employees are so helpful! Adam helped me last time I was there and he took the time to show me my options and answer my questions. I felt really taken care of!

  Andrea Thompson
5 months ago
I recently had to paint the inside of my house. I went to True Value to see if they had paint and not only did they have paint but they have Benjamin Moore paint. Gavin helped my pick out what I needed. He said the Aurora paint was far and away the best and he was sooooo right!! The quality is amazing. I didn t even know there was a difference in qualities of paint, but you can see the richness and color!! I am in love with my paint!! Thank you Gavin and True Value!!

  Kelly
6 months ago
Thank you True Value for having such a wide variety of products available to your customers ! We were pleasantly surprised your store carried the specific battery for our car s key permitting us to enjoy the rest of our vacation. Staff was friendly and welcoming.

  Karen Gallinger
3 months ago
Sergio was. AWESOME! He knew what I needed even though I had trouble explaining it. Took me right to it and showed me how to use it. So knowledgeable and nice! 5 stars

  Missy Silva
a year ago
I went there on the way to the beach and they had the cutest cactus section. Only 4.99 a piece. They had nice soil selection. They had black gold cactus mix and seedling soil. Nice selection of terra cotta pots. 3 of the workers asked me if I needed help. It was nice. I liked it

  Arty Larpnampha
8 months ago
I just have been shopping at True Value Hardware Guerneville and I am always impressed by their friendly and helpful staff, their wide selection of products, and their reasonable prices. Whether I need tools, building supplies, pet supplies, or gardening equipment, they always have what I am looking for. They also offer rental services for some items, which is very convenient. The store is clean and well-organized, and the location is easy to access. I highly recommend True Value Hardware Guerneville to anyone who needs a reliable and local hardware store. They are truly a valuable asset to the community

  Hollie Hunter
8 months ago
I was new to this store and didn t know where anything was. when I arrived Danny was very quick to provide a warm and welcoming greeting she answered all my silly questions and was quick to help me to the department I needed.Lalo then took over to assist me in all my random needs.He even helped carry all my things to my car.The wholeTime I was there these two employees made sure my experience was a warm and friendly one.I will definitely be returning.Thank you Lalo and Danny this was one of the best experiences I ve had in a hardware store.

  Joey Daly
6 months ago
Associate Dani provided great customer service. Awesome employee that really knows the meaning of customer service. The two employees I interacted with (including Dani) were friendly and attentive.

  Neil hendricks
7 months ago
I always look for Dani when I visit True Value in Guerneville because she helps me find what I need. She is knowledgeable and efficient. So grateful to have a hardware store out here in West County with great staff!

  Average Jane
8 months ago
We were in town Sunday for a family reunion. Had to grab a few things as well as propane. Shoutout to Keith, who had wonderful customer service! Super friendly and knowledgeable. Even showed us where to get a few other necessities for the reunion. (Saved us a trip to another store). Will be coming back next family reunion for all my needs!

  Karen Rista
a year ago
Dada's True Value Hardware Store in Guerneville is a treat to shop at! Set up as a bygone days hardware store, with, of course, contemporary goods customers need today.From paint to pet food, one can find almost anything they could need. Building, equipment rentals, and garden supplies are also readily available.The staff are willing to go out of their way to help and will answer all your questions competently and sincerely. I've never had to ask for an item that they don't carry as I've always found what I needed. I'm pretty sure that they will hunt down what you need if they don't have something.Dada's is essential to the Guerneville area and is an integral part of the Russian River community there!Highly recommended and always satisfied, I give them five stars!

  Julie Brown
a year ago
Love this hardware store. Ive been in it many times but never knew there was a whole back area with more plants and lots of treasures. Bought my son a bellows...when I asked if they had one I expected a ' whats a bellows?' But instead I got a, 'sure do' and a walk through this whole area I never knew existed....that was very surprising

  Vanessa Vanderbeck Steele
a year ago
It is nice to have a hardware store.....in town. It isnt a Home Depot & that is just fine bye. It is a cozy & quaint hardware store. One that you can be in & out of when you are at the end of a project & need something simple to finish. Rather than having to drive all the way into Santa Rosa to go into a huge warehouse, like Home Depot, that will take you 10 minutes just to walk from one end of the store, to the other. That's not including the time it takes to find the items that you are there for. This is so much more convenient & I am grateful for that convenience.

  Yuri Hill
a year ago
I ve been doing business with True Value and Guerneville for several years and it is very convenient. Sergio in the pro shack is very helpful and knowledgeable.Dani at the front is very friendly and helpful. John in the rental department is very knowledgeable and helpful. Gavin in the paint department is very helpful and friendly. Rob the owner will work with you to get product you need for your project and be as competitive as possible

  Sam Anderson
7 months ago
These folks are great! One of the few hardware stores I have been to where the staff know what they're talking about! Shout out to Sergio for all his help!

  Scott Redmon
4 months ago
I only needed a few things. I didn't know where one item was located. Ben was right there. He walked me over to another section, right up to the item instead of pointing.At the register Dani was kind enough to clarify what hardware (bolts) was in the bag. I printed at the numbers I had written on the item. She told me she thought entering it differently would reduce the cost. She was right. Very thoughtful. I appreciate this store.

  Kayte Guglielmino
2 years ago
Sergio is amazing, he always has time to help his customers. He has helped me on multiple occasions to choose the right product for me. He has very knowledgeable about everything the store carries. I really appreciate that over the past year he has helped me choose a new heater, explained how to refinish outside furniture, helped me get the right paint, helped me choose the best fire logs, and is always there to answer my many questions. If you need help or have questions on products, Sergio is your guy!!

  John Nelson
2 years ago
We love True Value Hardware in Guerneville and are long term customers. J is very knowledgeable, customer friendly and goes out of his way to help customers and answer their questions. He was very helpful with finding me a special screw with the correct threads. I was really impressed that he knew exactly what I was looking for and took me right to the correct spot. It saved me a lot of time searching for the item I needed.

  Nathaniel Mansker
3 months ago
This place has more stuff than you can believe. If they don't have it, you don't need it.

  Bridget Niclaes
2 years ago
It's a wonderful store with pretty much everything you need. The staff is very friendly and knowledgeable. Always willing to go the extra mile to help you find items or give you advice for your project. Shout out to Emerson, Sergio and John K, for always being so helpful!

  Josh Karpinski
7 months ago
Creat selection for being out in the boonies. Great customer service from Sergio, helped with a trencher rental and guided us well as to how to use it

  Danielle Say
3 years ago
Love this place! Went in for the 1st time 2/14/2021, they have so much to choose from, I'm excited because it means no more trips to Santa Rosa to get stuff I need! The staff was amazing and super helpful and the lady at the register was beyond nice. She even told me about this VIP program which gives you 5% off and you can text the store to see if they have what your looking for! The prices are absolutely reasonable! This is now my go-to hardware store!

  Don Lynne
a year ago
This place has a lot of items stocked in a small space. Staff are friendly and helpful. Every time I have gone through the store, it has always been clean and organized.

  Mr. Roger C. Fardig (***JYNXD***)
a year ago
Helpful staff, knowledgeable. Nice assortment of Equipment rentals. What I found lacking, {could be invetory/covid issues}, was, Electrical {blue} boxes & Detailed moldings.Still, a great place to find most of your needs.

  Naomi Huffstutter
3 years ago
You know what's smart & fun in this day and age? Shopping local, finding what you need at a reasonable price and all while being helped by the friendly face of Danielle B at True Value in Guerneville. Danielle is always professional and kind, not to mention knowledgeable of product placement within the store. Good job True Value, she is a keeper for sure!Additionally, a big thank you to Sergio for helping my husband Michael find just the right chainsaw part recently. Without Sergio taking the time to look up how to source a part from a secondary manufacturer we would not have been able to fall a very large tree in our yard that had unfortunately become a fire hazard this late September.

  Rachel Antrobus
2 years ago
Dani & Emerson were warm & knowledgeable within a store that carries the basics & more. We got great recommendations on supplies & traversing the seas. Definitely will be back next time I m in the Russian River!

  Mathew McCain
3 years ago
Great store! The nicest employees I have encountered in a while. Walt and Bridget where such a big help this morning. They helped me find everything I needed and gave me some creative ideas for my project.

  Daniel M
2 years ago
Had a garden equipment issue there recently and voiced my disappointment with the communication. Robert contacted me and very professionally handled the situation and made assurances that continued improvements would be made to not only to improve customer service but overall communication. This alone was huge in my book and will continue to support this place knowing that they stand behind their business. I speak with my dollars and gladly support Truevalue of Guerneville.