Reliable Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marion MacGillivray
2 weeks ago
Excellent, quick, very personable service. A friend recommended Reliable Auto Glass to us and they delivered.

  Jared Pe�a
3 months ago
This place is so great. Every time I get a chip in my windshield, they fix it in about 20 minutes for less than anywhere else in the area.

  Dylan Patterson
4 years ago
Friendly people, and a good price. I called and was able to have an appointment as soon as the next morning. Installation didn't take too long. My only issue/complain is the installation technician left a big black handprint on the interior. Even after a decent scrubbing, the mark remains. I have included a picture of said print. If not for that, I would have rated 5 stars.Update/Edit - The owner reached out to me the following morning after my initial review and made it clear he would do what ever it took to make things right. I definitely appreciate his willingness to correct the issue. Updated to 5 stars

  Steven Armond
5 years ago
Was traveling west bound on I-80 at about Clipper Gap when i came across the path of Reliable Auto glass truck, both of us traveling above posted speed limit when all the sudden the driver brake checked me at 75 mph... got next to driver and he proceed to blow kisses at me like it was funny he just endangered mine and my families live and his own. Called to complain to company about driver and person i spoke with was very nonchalant especially when i bought up that i was gonna leave this review. So if you are thinking about doing business with this company I would think twice. First impression are everything never done business with company and never will!!!

  Steve Koenig
a year ago
Windshield replacement: 2019 honda crv. I was directed to Reliable by Honda of Auburn, l made a appointment. It took just under 2 hours, excellent quality workmanship. Great friendly, knowledgeable person at the desk. Very nice waiting area, l had a excellent experience. Great jobService: Auto windshield replacementService: Auto windshield replacement

  Rachel Bloise
a year ago
Reliable Auto Glass was amazing. They are reasonably priced, quick friendly service. They even go the extra steps and vacuumed up the glass mess inside my car. These guys are great! I will definitely come here again if needed, and refer my friends and family.Service: Auto side window replacementService: Auto side window replacement

  Dale Apple
5 months ago
I'm a big fan of this shop. The people are friendly and competent. They also don't waste my time here.

  George Griffith
4 months ago
Very pleasant experience. Comfortable and clean waiting room. Good folks.Service: Auto windshield repairService: Auto windshield repair

  brkhff
8 months ago
Fast service, very pleasant people, but for the price I would expect that all the debris would have been vacuumed out of the front of my car and off the seats.They left a bit of a mess.Service: Auto windshield repairService: Auto windshield repair

  Jean Reynolds
a year ago
Thanks Danielle for such great service. Our windshield had a huge crack. Reliable was fast and gave us great service. Up here, where we get cracks and dings all the time, we will be using Reliable for all of our auto windshield needs.Service: Auto windshield replacementService: Auto windshield replacement

  Michael Orkin
3 years ago
My wife got a chip in a brand new window (installed by Reliable) and I drive in to get a repair. Expecting to have to set up an appointment for a later day, I was thrilled beyond words to have my window fixed, insurance taken care of and on my way in 20 minutes. I LOVE it when things work as they are supposed to. Well done, Reliable!Service: Auto windshield repair

  J.J. R
2 years ago
Everyone was friendly, the whole business was clean welcoming and they were fast, I was told about an hour for what I needed done but it was less then 40 minutes. The price was exactly what I was quoted and the receipt showed the cost of parts, the cost of labor and tax. There was no guessing at all. Very happy with Reliable Auto Glass.

  Christine Kufeldt
6 years ago
Excellent and fast service, schedule appointment 1 day, windshield would have been intalled the next day if not for the rain, was installed within a week. Price extremely reasonable, with or without insurance. Highly recommend!! Brian was absolutely great!

  Rocky A
5 years ago
Very great service even when our old van was hard to put up with, they came up with the solution fast and made it work.

  Plugjug Farms
3 years ago
The gentleman that came and replaced our windshield was amazing. He spent great time and effort and making sure not to make a mess and cleaning up after he was done there were no glass chips in the car we had no butyl all over our Dasher all over the glass like I've had from other glass companies there aren't really that Safelite.I highly recommend you stay away from the large corporation glass companies and help your local glass company that uses the money to put food on their table pay their employees and not going into a bonus for some CEO sitting on the top floor of some building in Chicago.And their prices are amazingly competitive and beat all the major glass companies you see on TV every 15 minutes.I highly recommend you give John at Reliable Auto Glass a call and I know you will be happy

  John Volz
3 years ago
I send all my personal cars as well as my clients there, they have probably done over 200 windshields for us and always provide professional and courteous service. Danielle provides great scheduling and is always helpful.Service: Glass installationService: Glass installation

  Joshua Goldenberg
5 years ago
I have worked with both the Auburn and Grass Valley locations and these guys are great. The folks on the phone are patient and helpful and informative - and the installs are quick and clean - everyone is sharp and friendly. No other place I d rather work with. Great experience!

  Cari Glass
a year ago
These guys are the best! They have repaired chips and replaced my windshield. They are always fast, friendly, professional, and handle my insurance.Service: Auto windshield replacementService: Auto windshield replacement

  Kayli Entz
5 years ago
Had a huge crack in my windshield and took it in. They were super welcoming and kind! Not only did they fix my windshield, they threw in some windshield wipers for me! Super Great Service and Prices. I would definitely recommend and will be returning!

  Dylan Hart
3 years ago
Update/edit: The owner reached out and apologized for the damaged and offered to replace the damaged part. As for the smoked top portion, apparently there is only green/blue available for my vehicle which wasn t communicated when I had asked multiple times about. So as for that I ll bump it to 4 stars. As the rest of the experience was good.Won t go back. I asked on countless occasions and was told it would be done, for black smoke tint on the top 4 and I ended up with blue. They broke my driver side window deflector. On top of that they didn t clean up at all, I found my dash covered in black dust.

  Bryan Daniel
2 years ago
They were quick! Had the glass on stock and were more cost effective than the national chains. The service staff was professional and friendly. If I have any auto glass needs in the future they are who I'm going toServices: Auto windshield repair, Auto windshield replacementServices: Auto windshield repair, Auto windshield replacement

  Connor Ring
7 years ago
I've gotten awful service from these people. The guy that showed up to replace my windshield was disgusting and filthy dirty. I've had to call them back since then because the stripping at the bottom of the windshield started peeling off; they fixed it once and now a few months later the same issue is happening again. I left them a message on a Sunday saying they need to fix the stripping again, leaving all the info they needed and my phone number. The message was ignored and I had to call back later Monday afternoon. I would never recommend Reliable Auto Glass to anyone.

  Thomas Workman
5 years ago
Broke my windshield unexpectedly headed home from yuba city. Stopped into reliable auto glass to set up a replacement date. I was so surprised to hear, not only were they familiar with my model of vehicle. But they also had the glass in stock!!! Hour later I forgot it ever happened! Thank you reliable for your kind and helpful staff! Will definitely be back!!

  Greg Katterhagen
2 years ago
Quick, efficient, courteous. Did an excellent job replacing my windshield after a turkey vulture hit smack in the driver's side. Cleaned up from a previous mehh job by another company.

  James Riley
4 years ago
Caught a rock-chip while driving in GV and could not get into the other big company. I was worried I would not get a quality job or that service would not be as great as the other guys, however, I was pleasantly surprised by the service I received. The office manager was very friendly and they got me in and out in dash! Thank you! GREAT SERVICE ALL AROUND!

  jatate47
9 years ago
Many thanks to Troy (and John) at reliable auto glass for fixing my 2000 Toyota Tundra. If you ever need auto glass or a leak fixed, (mine was leaking inside the cab,) here is where you want to go! Troy went above and beyond to make sure the leak was fixed right the first time. The old leak was done with very shoddy installation and caused the area under the windshield seal to rust. Troy took the time to wire brush and primer the affected areas. I don't know of any other glass shops that do this! I highly recommend this shop and their technicians! Their prices are super affordable too. I'll be back for my auto glass needs. Happy holidays guys. Joe Tate

  Stephen Waldron
7 years ago
I couldn't be happier with Reliable Auto Glass and Brian who installed my new driver's side window. Prompt, professional, and more than half the cost from my other quotes. Brian came to my work for the install and was completely the kind of person I would hire for my business.

  Conrad Jesch
a month ago
I will always call here first for windshield

  James Hughes
a year ago
Good price, very good customer service, nice waiting room, will definitely use in the Future and recommend. Thankyou!

  Tim Laundrie
3 years ago
The second experience with Reliable was today. Both were great. Today they filled a half-inch-diameter divot in my windshield and there is no indication that the divot was ever there. Quite happy about that.