Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jade Meneguel
4 months ago
I've had a great experience since my first phone call. I encountered a small accident on the freeway when a blowing object struck and broke my bumper and protective covers. The next morning, I called RPM, and Chuck was incredibly helpful and eager to assist. I took my car to the shop that very morning, and everything was handled quickly and professionally. Chuck thoroughly explained and showed me the issues with my car and its requirements, ensuring I understood the entire process.Esteban was also remarkably prompt in removing the damaged parts and determining the parts needed to be ordered from Hyundai. He explained his processes clearly. My car was temporarily secured with zip ties and made ready to go until the new parts arrive for the repairs.I felt secure and was treated both honestly and friendly. Additionally, they are a certified shop recognized by AAA insurance, which provided a pleasant surprise 10% discount.
Laura S
2 weeks ago
Great experience with Chuck. Very straightforward and helpful
Anna Daberkian
2 years ago
I brought in my 1978 Chevy G20 van before a long road trip. It was having major oil leak situation. Chuck was incredibly informative and took the time to explain everything to me and even took me into the shop to show me everything. He not only got me in right away but even got the work done and parts ordered in time to get me on the road by the date I was supposed to leave! Very short notice! He found all the leaks and even found some issues that would have definitely left me stranded in the middle of nowhere. He was completely honest, told me exactly what need to be done now and what could wait. As a female with a older car it s extremely hard to find mechanics that will be truthful and trustworthy. His prices were fair and matched with the pricing I researched online. I would definitely recommend this shop to anyone looking for honesty and a good explanation/education on what s going on.Services: Transmission, General repairs & maintenance
s s
2 years ago
Chuck is an amazing person, very reasonable, knowledgeable and very down to earth. His team is professional and skillful. I highly recommend. Full Brake and new router service. Factory restored tire pressure and complete check/ diagnostics and recommendations on other items for the vehicle per BMW codes. Chuck will consult with you and confirm exactly what needs to be done as priority. Im am 100% confident and happy with the work done.Service: Brakes
Wanda R
4 years ago
My husband and I have been taking our cars to Chuck for years, so even after I moved out of Glendale I have continued to go there. I appreciate that Chuck explains everything to me in a way I can understand it. If there are other repairs that need to be done that aren't an immediate hazard, he prioritizes them so I know what is most important. Very friendly staff and always accommodating to my schedule. It's nice to know you have an honest, reliable mechanic you can trust with your car.
Matt Swonger
4 years ago
My engine blew up while commuting, Chuck called to ensure I was safe. he and his team were very friendly, accommodating, professional, and show a great deal of care and understanding. I highly recommend their services.
DRAGO VIVO
7 years ago
I took my BMW here on an emergency clutch gone bad like no clutch left at all, Spoke with Chuck great guy by the way very friendly up front no BS at all. Chuck quoted me a price and let's just say it's an estimate so things change from AtoB any how it was close to my quote on point, got my car back clean. Not sure why the bad reviews maybe they didn't understand the hard work behind mechanical issues but RPM automotive kept me informed on the daily basis they made sure I knew exactly what was wrong and had my car ready before it was supposed to be great work thank you all at RPM definitely a customer now!
vigen ghazarian
5 years ago
I took my car to him and told him that i have a vibration in high speed. he checked it out and told me that my right and left axles need to be replaced. he told me will cost you $900.00. i told him to go ahead and do it. after few days later Chuck calls me and say the vibration still in the car, he took it to the transmission place thinking it could be the converter torque, checked out good, he told me it is a puzzle. after a week i told him i need my car back, when i went to pick it up he told me that his receptionist took it for a test drive, i told him is your receptionist a mechanic? he said NO, but she know about vibrations. after waiting 45 minutes for my car i told chuck please call your receptionist to bring my car back, then he told me she went to pick up a part. i said you are picking up a part with my car? he said we do it all the time, he uses customers cars to pick parts. he is a AAA member and i am going to report him to AAA as well.
Mel nalem Albino
4 years ago
So back on Thursday, September 19th, my car suddenly broke down on I-210W. It was scary and I was by myself. I waited about 5 hours for a tow truck to bring my car to the mechanic for maintenance. It turns out my car's fuel reader was off, I had run out of gas, even though my reader said I had 1/4 of a tank. The mechanic got to work on it, but discovered other things, like my battery malfunctioning and a bent right wheel.Anyway, over a week later, the car was done. $1100.I picked it up and 5 days later, I'm back at the mechanic because my car just breaks down all of a sudden.I insisted they replace the battery but they didn't. They claimed it was fine but my battery is dead now. I brought to another mechanic and they told me the battery has a short. It's faulty. The last mechanic should have replaced it.What did I just wait 1 week and spend over $1100 on?
Caryn Canales
4 years ago
RPM came in under the estimated price and much earlier than other mechanics I ve tried. Mr. Bacon prioritized and explained everything that needed to be done, and didn t try to push anything that wasn t important. It seems like AAA has more reliable reviews than other sites. I would definitely recommend RPM, and go back myself.
James Hassinger
5 years ago
My two experiences with Chuck have both been excellent. He can be a bit crusty, but he does great work. You drive the car home and it s been in good hands.
Nikki Giblin
7 years ago
I own a VW Tiguan and was having problems with the driver's side door latch mechanism. Since I no longer live in Glendale, I took my vehicle to my local dealership where, not only did they charge TWICE of what RPM charges just for diagnostics, the estimated cost of repairs for replacing the electrical system in my door was close to $600 on top of the diagnostic charge. I said no thank you and was able to get my door to stay shut long enough to make it to RPM.Once there, the mechanic who serviced my car took my door panel off and immediately found the real problem - the cable to the door latch had completely snapped - it had NOTHING to do with the electrical system in the door. It was obvious that the dealership hadn't even investigated the problem because it was OBVIOUS to anyone who actually looked what the real problem was.The total for my part and repair was less than $100 and I was able to wait in a comfortable, clean, air conditioned office while enjoying a complimentary snack and coffee. They even hand washed my car for me once the repair was done!! Needless to say, I'm NEVER going anywhere else but RPM for all of my future car problems!
Laura Gee
9 years ago
My car battery died while on the way from Vegas to Hollywood after lots of use. Fortunately, called AAA and the driver was there in 15 minutes. While in the truck, I received a call from RPM asking me when I thought I'd be there. I told him that we were in the truck and that I did not know how long it would be until we got there (since I'd never been there before), but that I thought we were close.It was really loud in the truck, so I apologized and had to ask him to repeat himself a couple of times throughout the process. He then asked where we were, to which I said I wasn't sure (since again, I'd never been there before), but that I again thought we were close and was looking around for street signs. The guy on the phone started sounding irritated, and asked in the slowest, "I'm talking to you like you're stupid," fakest nice voice I've ever heard in my life, for me to ask the driver where we were and when we thought we'd be there, and while I was turning my head to ask the you driver, heard the distinct click of a phone hanging up. I'd just like to say to that gentleman: screw you, buddy. Having a crappy attitude and being rude to people who are lost isn't going to gain you any customers.Fortunately, the driver was awesome and took us to another shop (J&E) that was very fairly priced and extremely fast - we were in and out in about 10 minutes. I'm not a fan of being spoken to like I'm an idiot because someone else is having a bad day.
Sharon Vinceri
5 years ago
Been going to RPM for years. Chuck has always taken car excellent care of my vehicles at very reasonable pricing. Love this shop.
Yan Wong
a year ago
Took my car in due to bad hose to the radiator and $1300 later it was not done correctly. Old part is still in it.Service: General repairs & maintenanceService: General repairs & maintenance
Franklin Marquez
8 years ago
Great service, very professional. Chuck and Heather knowledgeable and to the point. Thank you for good advice and satisfaction. Franklin.
Colleen Sandland
a year ago
Very helpful. Went above and beyond. Got my car fixed immediately
Christopher Bucci
4 years ago
Very honest and great pricing,will definetly be return customer!!
Arm naz
3 years ago
This is a unprofessional and unorganized place.Don't waste your time and money here.
Cyrita J
a year ago
Knowledgeable and effecient! Work well done!
john doe junior
2 years ago
Not a place to trust your vehicle to.
Michael Gabbert
3 years ago
They do good work
Lynn Y
7 years ago
great shop, honest people.
Joanne Hanna
5 years ago
Not happy
Yvette Swan
5 years ago
Awesome
Chuck Russell
8 years ago
No comment