Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
renisha woodard
a month ago
My tire got shredded on the freeway and let me tell you, not only the fact they're off the freeway, they were kind, professional, && had things done in a timely manner! They came through! 5/5 would recommend!
amir yb
5 months ago
Professional service. Great people. They could have easily sold me a new tire but they were honest and when they realized it could be repaired, that's exactly what they did in a timely fashion despite having a lot of business. Tico did an excellent job - what a pro. I highly recommend this place to anyone.
Bryan Lopez
a month ago
My tire had popped and I came into this shop being the closest one. But as soon as I started driving home the tire had popped again I got charged 30 and I even tipped the guy 5 bucks but when I came back they said they don t accept anything without a receipt and I wasn t given one awful experience especially in this case I hope no one goes through the same
Emm Suleymanov
4 months ago
Very trustful people, we forgot our wallet in the car and left overnight, it was not touched. The service and communication is very good, highly recommended. Thank you!
Studio Motorsports
2 years ago
Rafi and his team are a hidden gem in Burbank. Very honest and trustworthy shop that is hard to find. Affordable and quick turnaround!
Jon Shubin
7 months ago
NEED ALIGNMENT ON YOUR TESLA? COME HERE!I've been having issues with alignment on my new Tesla Model Y. A few thousand into driving is when I really noticed the misalignment. Although Tesla refused to take responsibility for this, that's where Direct Tires helped me out! Raffi helped evaluate the alignment on my car and gave me some options. I waited until I needed to get a new set of tires (which didn't take long), and brought it in a couple days later.Curtis handled the alignment and was able to confirm what I had been feeling while driving. Drives like it should now!There's a reason this place is busier than the 101 freeway during rush hour. Raffi and his crew are professional, friendly and know what they're doing. I dropped off my car and it was ready 2 hours later, despite there being a ton of people there already.Highly recommend.
Richard Heins
a year ago
This place was simple to get my flat fixed. Pulled in the parking lot was a little confusing because you want to make sure you are on line to get serviced next, but the tech there was on top of everything making sure that he knew who was next and guiding cars to park in areas so he could keep business moving. Fast tire patch, courteous staff all around great experience.
Victoria Orolfo
a year ago
Great and honest service. Angel was able to patch up my tire within 10-15 minutes (walked in on a Tuesday afternoon). I got a flat because of a nail puncture. 10/10 would recommend.
Raul Munoz
a year ago
Disgraceful service! Came in to do an emergency nail tire service on a Civic earlier today and the mechanic attending me charged me $30 (way more than what I m used to paying for such services). I get that inflation might ve brought up prices but still. For that amount, I should ve at least been guaranteed excellent service. Instead, the tire I came into repair for ended up getting flat again in less than an hr! Thankfully another tire shop has taken better care of me within a more reasonable price AND the other shop readjusted tire pressure on all tires (something this shop also didn t do especially for the price they charged). First and last time I do any kind of tire repairs here. Even if they re the last tire shop standing, I d rather let my car get stranded than give these crooks my business ever again!
David Mickelbury
a year ago
Nobody would fix my Runflat tire with a nail embedded close to the side of the tire. They plugged it successfully for days until I was able to turn the tire in for an exchange. Took less than 10min and I was on the Road. Great Place......
JR M
a year ago
I caught a nail on the hwy and had to find a shop in a pinch. These guys fitted me in to a booked schedule and had me back on the road in a half hour. Nice, friendly guys that do an excellent job at a good price, glad I found them!
Rai Naj
a year ago
This is the place that me and my family go for our cars alignment for last 8 years. Raffik is always welcome, take cares of issues and do it in very convenience way.They behave very well and do the job professionally. It happened that he recommended me to do the suspension first before doing alignments. He checked couple of parts on suspension and tie rod ends and advice me to taking care of them first before doing rest of the job.Raffik is very honest and fair. Never let the customer feel bad even by offering some discount or extra service. Regardless, he wants satisfied customer and he is doing this way before online feedbacks! He cares about people!I truly appreciate your support and care. Keep the good job! Honesty and quality job pays back in long-term!Wishing you more success in your business!Rai
sergio
3 years ago
Had to wait which with it being 2020 isn't surprising, they contacted me as soon as I got there and made me aware I'd have to wait so no issue. Once they got around to my car they took as much time as needed with it to make sure the car got the proper alignment it needed. I installed coilovers and of course that jacks up alignment. The manager test drove my car 3 times before he was able to tell me it was good. It's reassuring to know that he didn't just make it "okay" he made it perfect, seems better than even before the suspension install so I'm super happy with the results and wouldn't hesitate to recommend people to come to them.
Conrad Cane
a year ago
This is the best tire shop in the whole valley. They treat you fairly and the owner really knows how to run a business. I have given them many referrals and I will be returning for all of my future business.
amr yehia
6 months ago
Very fast service!! They even postponed their lunch brake to do my tire.
Hayk Bezirganyan
a year ago
Let me tell you something. This tire shop is the best. No BS, no overcharges. They never make you wait to pretend they are super busy (and a matter fact they are always busy). Best customer service. Highly recommend.
Katie Marie
a year ago
Super fast in and out, guys squeezed us in for a quick tire replacement and had what we needed in stock. I forgot his name, but tall guy with nose ring was a gem, a gem. Will be back here
Arek Markas
7 months ago
They ordered the wrong tires after confirming the tire size 3 times on the phone. They said they can order it and they'll get it in 4 days. Waste of time.
Chris Geerdes
a year ago
Second time I have been here to fix or replace a tire. Angel and the guys took care of my tires immediately.Great service and prices!
Nature Family School
2 years ago
Most honest, best quality, fastest, friendliest, least expensive tire and alignment service in town! So glad Gay's Towing Steven (equally great!) told me about Direct Tire. I will never go anywhere else again. Highly recommended!! Thanks, Steven, Raffi and crew
Sara Torello
2 years ago
I just ran over a bolt while driving (at 4:30pm of course) and Direct Tires was able to accommodate me even though they were closing soon. Fair prices, good service. Would recommend, and will return next time i need tires.
Gev
5 years ago
Customer service was great and quick, so was the tire changes... but they put on two different brands and types of tires. Brands I can deal with but type? Come on. Ones a summer tire and the others an all season. You get what you pay for, but a warning would have been nice.
Rubik Malkhasyan
a year ago
They do very professional, quick and awsem job defenetly 5 star thank you Direct tire, Mr. RAFFI and staff, for Wonderful job, happy holidays to all of you guys
Polina Ternovaya
2 years ago
Great and fast service . I changed all 4 tires there. Also was surprised by a good price range and helpful management. I highly recommend this place for a tire service!
Your Pursenality
4 years ago
They agreed you nicely and there are good workers and fast service!
cesar
3 years ago
I drive from sylmar to glendale to get my tires checked, repaired or replaced here. Raffi is the man ..owner and friend....outstanding customer service he goes above and beyond for my family He treats everyone with the same high level of attention and courtesy. He hires the right people for his crew. Can't say enough great things about Raffi
Jimmy King
10 months ago
There no better place then Direct Tire Best tire place in town, fast service excellent services great people. If you ever need Tire, Direct Tire is your place to go
Track Gabe
4 years ago
AVOID AT ALL COST!!!!Extremely small compact space, very uncomfortable. NEVER any parking because there are cars parked all over the small area that is dedicated to DIRECT TIRES. The place is the size of a small garage, everything is cramped.So let me tell you the initial situation. I called this place asking about a tire, the person on the phone (RAFI) said they had the size I needed and to come over and it would take 15-30 mins. Once I got there someone was blocking the driveway, no surprise because this place is TINY. Nonetheless, I got out of my car and went to the counter and was ignored for over 20 mins, RAFI walked by me 8 times and never gave acknowledged me. The other people working there never even gave me eye contact, once I demanded attention and mentioned what tire I needed. he looked at his supply and said he didn't have my size. Wasting almost an hour of my time. Tons of tire places around town, avoid this toilet.
Annette R
3 years ago
I was referred here by a friend... the guys are nice and helpful. Rafi took care me & the Jeep. They are efficient and fast. Will be back with other car. I know why it s so busy
Salpi Kaicar
2 years ago
Omg I found my tire store the owner is amazing and very welcoming, he knows how to provide customer satisfaction and also knows how to treat and maintain a growing relationship with client .I was really treated well and it was very fast paced most of the time . Thank you