Excel Auto Body & Paint
3.5 (30)
40 E Luchessa Ave, Gilroy, CA 95020
(408) 848-3923
excelautobody.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gilbert Fletcher
7 months ago
I just received my car back and it looks better than new. Excel did an amazing job and I'd recommend them to anyone. Excel's customer service was great, they were quick to repair, and the quality of the work is great.Service: Body & TrimService: Body & Trim
Prissma Marquez
a year ago
This business does not even deserve a star. Please do not consider having your car fixed by this fraudulent body shop. They work really well with insurance companies to place parts that don t belong to your car. Once my engine light came one they gave me the runaround and don t want to deal with it..so I m in the process of complaining to the California Department of Insurance plus hiring a lawyer. I hope this review saves a lot of cars out there!
Just Wait
3 years ago
Someone I know had a good experience with them so I took my car in to see if they would fix it. The older lady on the phone was attempting to be professional but came off as rude. She said I needed to pay a deductible and I told her that s not what my insurance told me. My deductible was waived but excel never called me back after I told her I didn t have to pay. Seems like she wanted to pocket the deductible. Took my car somewhere else and it s better than before and the people were warm and welcoming.
Schofield
6 years ago
Just had an excellent experience with the Excel Auto Body team. They were prompt, responsive, and knowledgeable about all my inquiries and we're extremely helpful with everything I needed. Above all, the painters showed their skills by making the work look fantastic. Would definitely recommend anybody looking to get excellent quality work done on their vehicles. Thank you again Excel Auto Body team.
Mazin Jabbar
7 years ago
Went in for some insurance work and they just take pictures and say will call you when we get parts in 4 days, it takes a month with no call back so you have to call ask if they can work on your truck is bad. I should have taken that as a sign to not deal with them. After the work was done i was very disappointed in the service, except (the nice front desk lady) also not being explained to about the work is being done. Personally I'm very upset about how my truck looks and when I brought that up and was told basically they cant do nothing amazed me. I wil never do business with them ever again
Alex Jauregui
2 years ago
For what they charged, the work was substandard and I still have issues with the car. They have been taking a really long time to resolve the issue and it basically feels like they are brushing us off now. The car is overheating from a part they installed and failed.Services: Painting, Body & TrimServices: Painting, Body & Trim
Katelyn Hunt
a year ago
took them 3 and 1/2 months to do what they said was a 2 week fix. Very hostile customer service, and they lost my license plate. I hope they go out of business.
Alex Martin
a year ago
I wouldn t recommend anyone coming here people are very rude I dropped my car off they said it was a 2 week job and turned into a month job.They don t not care for there customers they only work on there time when they feel like it.Service: Body & TrimService: Body & Trim
Kyle Kessinger
2 years ago
Went in for a body and paint job. It took a few days longer than expected. Aside from a minor adjust on the bumper that wasn t right when I picked it up everything seems right .Services: Painting, Body & TrimServices: Painting, Body & Trim
micaela sanchez
7 years ago
Excellent customer service and top work. My Ford Edge 2013 was repaired and looks like new.
Marbella Barrios
a year ago
Awesome body shop!! Love the customer service here!! Thank you Lucy!!!
Alicia Vera
6 years ago
Excellent Customer Service! My SUV looks and feels new again! Thank You Excel Auto Body!
Mauricio Hernandez
3 years ago
Picked up my stuff from this location since my car was totalled. The stuff was kind enough to give me bags and boxes
J. Robbins
6 years ago
There work didn't match their business name of Excel! Next time I just wait for Hogue Bros.!!
Phillip Trigg
a year ago
Difficult shop to deal with. No very user friendly.
Carlos Cardoza
4 years ago
Friendly staff...and they keep you informed.
Douglas Robertson
a year ago
Great Service.
Nick Moschetti
2 years ago
Quick job on friends car
Kevin Colbert
2 years ago
Quick and efficient