America's Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jackie Ramsdell
9 months ago
Always a great experience. Courteous, friendly staff and knowledgeable too. Today I thought I was coming to get my tire repaired but unfortunately I ended up buying some tires because it was needed. Thank you Ramiro!

  Suryanshu Prakash
a week ago
As always with most locations of America's Tire - smooth and quick service. Free tire rotation and balance if you bought the tires from them. Knowledgeable and polite staff.

  Nicholas Tanouye
4 months ago
Ordered tires from a third party, had them delivered here. Schedule an appointment. Figure it should be simple and quick. Edgar was having difficulties finding them in the computer system. They were obviously delivered as I had confirmation. Someone with more experience was able to assist Edgar(yes that s his name, no joke) locate my tires in their system, and in the garage no big deal, they were there just took a bit longer than usual, and had me a bit concerned initially.They got my tires put on pretty quickly. While waiting, I notice the staff was having fun while working on my vehicle. Initially I didn t have an issue with this. Boy being boys goofing off. After driving my vehicle for a week, I ve lost two hub caps. I ve driven this vehicle over 35k miles never lost one. After my visit I d say I m disappointed they didn t secure my caps properly. well as the delay and scare I had about about them locating my order.They got to job done, but I won t be back.

  Patrick Mederos
a year ago
This past week my car had a serious issue with one of the tires and it was brought to my attention by one of my coworkers that mytire was flat. Luckily I keep a spare air pump in my trunk so I filled up my tire and drove over to this America's Tire. They had a lot of options and price ranging from low to high. The service consultant was kind enough to go through all the different prices and tell my which tire was recommended. Overall I was in and out in less than 1 hour. Super pleased and will be back if I ever need a tire support in the future.

  Manik Bala
2 months ago
The staff were courteous and did their job.Pricing - Not competitive. Firestone in Milpitas charged me 125$ labor and recycling of 4 tires. Whereas Americas Tire charged me 185$ for the same. In Gilroy where their rent, wages etc should be lower.

  Becky G
4 months ago
Chris was absolutely amazing! After days and days of tire shopping, Chris made the process so seamlessly. I know I made the right choice of choosing Americas Tire. Love my new tires and even more the $ I was able to save with them.. Thank you Chris will def recommend this place and you got yourself a lifetime customer!!

  Mary Davis
3 weeks ago
I am disabled so it is hard for me to put air in my tires, when I arrived to America tires I waited for 15 minutes the young guys working there just kept walking by me not even asking me if I needed help so I called the office you could even hear the phone ringing as I called after 8 times turning over some guy answered I told him I have been waiting a long time and nobody came he didn t even say sorry he just said ok I will get someone to come and help but they never did so I left I will never ever go back to them again.

  Sean Dingman
7 months ago
I have been going to America's Tire for 20 years and that was the worst experience. I walked into an empty store with a single car in the bays and the two people at the front (one of them a manager) looked at me and refused to acknowledge me. Some weird standoff since neither thought it was their job to help me. The person who eventually checked me in didn't know how to use the tread scanner and said that the right side were heavily worn and needed to be replaced. We checked again and they were fine. With only one car in the bay, they told me it would be 2 hours. Turns out, they did it in 30 minutes. While I was in the store, customers waited more than 10 minutes for someone to come in from the shop. A girl with a tight dress was in the shop and the level of productivity went from barely to nothing. I left while another couple was complaining to the manager. He didn't care.

  Isabella Cosentino Costa Costa
2 months ago
So happy with the help that America Tire gave me , I was unsure what type of rime would look best on my 2024 Chevy Trax, Chris helped me make the right choice

  Laird Mcvicar
4 months ago
Great service! Made appt. For two tires, in and out half hour. They were busy..recommend.

  F�lix Carranza
a month ago
So disappointed of this place I just to like it Because they had a good guarantee that I like for my tires but the services is suck as hell, I had a bad experience from here, they have a high school guys and girl making that work and it seems they don t have much knowledge to treat cars, This girl doesn t know what socket was for my tire, so she damaged my nuts she used a wrong socket then they have to Walk to Home Depot to buy the right socket then they make me buy a set of nuts without any discount. The managers are helpless they try to blame my car brand they said it has cheap nuts, but they don t know that I been working in my tires more than ones without issues . Don t trues in them anymore .Also they don t want to check the car tires until you make an appointment, even if youhad guarantee for the services

  Tressia Skinner
3 months ago
The wait is long but worth the great service. Thank you for getting me in and fixing my tire.

  Lisa Agin
8 months ago
These guys are always friendly & helpful. I went to buy 4 new tires, once. They informed me that I had another full year on 2 if my tires. I only needed 2 tires. Bless their hearts for being so honest!

  Tam Nguyen
a year ago
I recently visited American Tire for the second time to repair my tire and I couldn't be more pleased with their service. From start to finish, the experience was professional and efficient. I booked an appointment before I came, which made the process even smoother. When I arrived, the staff greeted me warmly and got to work on my tire right away.The repair was done quickly and with great care, which was evident when I drove my car afterwards. The tire felt like new again! What's more, the service was completely free, which is a rarity these days. I appreciate how American Tire values their customers and their satisfaction.Overall, I highly recommend American Tire for anyone in need of tire repair or any other tire-related services. The staff is knowledgeable, friendly, and provides top-notch service. I will definitely be returning to them for any future tire needs. Thank you, American Tire!"

  delf hedde
a year ago
Great Prices and Great Service.Bought four new tires and booked the appointment online.I showed up on time and 30 minutes later I was on my way again! Very friendly, fast service. All anyone can asked for!

  Lori McVicar
4 months ago
Great job, fast service. I was told it take about an hour and my car was done in about 35-40 min.

  Julio Medina
11 months ago
After making me wait 3 weeks for tires they already had they finally installed them and break my brake pad sensor. And before that they didn t properly install weight on the wheels right so they shot out on the street, luckily no one or property was damaged. I go there to pay a little more so the Mexican tire shops don t scratch my rims, instead I get broken sensors and loose weights.

  Tyler Souza
5 months ago
This place is a joke. Chris in the office was extremely rude and no one was on the same page when it came to information. 3 different people told me three different things. Would not recommend this place to anyone. Extremely rude and unprofessional!!!

  Jason & Barbara Neu
a year ago
The staff was very helpful to me checking my tire pressures and tread wear. I will be back to buy tires there when I need them!

  Jason Clark
8 months ago
Amazing customer service from Chris! My family has 5 cars and I could not be happier with the service they provide their repeat customers. The best prices make it a no brainer.

  Joseph De La Rosa
3 months ago
Best service around. I've never had any issues at this location.

  Jason Xu
8 months ago
I had a bad experience at this America's Tire location.They were supposed to put two 255/50/R19 tires on my SUV, but it turns out one of them was a 235/55/R19 tire. I only discovered this mistake after driving the car for several days, and I'm concerned that it might have caused damage to the drivetrain of my car.This is very unprofessional, I need to return tires and get a refund.

  Stacy Fortuna
a year ago
Today, Gilroy America's Tires made my husband wait 6 hours to get a nail fixed ln a tire that was under warranty. Shame on them! Our 2nd vehicle was not available so I couldn't go pick him up. Thank goodness he had his work laptop. But still, 6 hours?

  Connie Maddox
6 months ago
I only buy my tires from America s Tires. I get EXCELLENT service.Buy the insurance! It s way worth it!!!

  Kristine Z
a year ago
Super nice customer service and help checking the air in all my tires even though I only had an issue with one and all complementary. Very nice manners were exhibited by all the staff especially Jacob. Thank you again.

  William Chanis
a year ago
I wanted to purchase new tires for my daughter s 2019 KIA Sorento. I checked out options and settled on America s Tire in Gilroy. Excellent decision. Purchased 4 Corsa Highway Terrain tires online and paid through PayPal. Arrived at 10:45 for 11AM appointment. Was promptly waited on by Jose R L. He took required information and advised tires would be installed within an hour. KIA was all finished by 11:30AM. Very professional crew in Gilroy CA! Highly recommend America s Tire in Gilroy.

  Tammy Sardam
a year ago
Normally we have always been in and out with an appointment. However today that was not the case and my husband received the worst customer service. My husband made an appointment one week ago online last Saturday. Shows up for his appt see s a sign on the door we are short staff wait time is longer. He goes to the counter they tell him we do not see your appt in our system, my husband showed them the email confirmation for his appt. They refused to honor his appt and told him you can leave your tire we will call you when it s ready but you need to put the tire back on your truck yourself. Mind you he has a warranty for all four new tires he bought from them. Completely ridiculous customer service.my husband check the tire app this morning to confirm his appt time is for 12pm. After he was told by the rep working at American Tires suddenly his appt in their app was now gone. They deleted his appt in their system. Why not just be honest and say we are short staffed can you come back tomorrow or Monday? If they are so dishonest with this just imagine how else they may be dishonest and ripping off customers!

  Donna Gomez
a year ago
From the first call I made Chris was total professional in greeting me on the phone to helping me out during our conversation and set me up with an appt that worked for my schedule. Upon arriving for our appt we were greeted and treated as customers by professionals Yes I would recommend coming to this place America's Best Tires. Thank you can't wait until they have a Alignment machine that would be awesome

  Bill O
9 months ago
I have been using American s Tire Company for many years. Good prices and service. Always get the warranty. Well worth it

  Keith Zellmer
2 years ago
Competitive pricing for new tires and friendly staff. I was a bit disappointed that I had to wait 40 minutes after my appointment time before they could fit me in to start mounting my new tires. When they did get to my truck they finished it quickly and did a great job.