Pro Car Mechanics
4.2 (60)
115 E Gardena Blvd, Gardena, CA 90248
(310) 516-8110
procarmechanics.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Pro Car Mechanics is an auto repair shop located in Gardena, CA, offering services such as oil changes, engine repairs, and maintenance. They pride themselves on their accessibility, fair pricing, and friendly customer service.
Services offered: Auto repair shop, Auto air conditioning service, Auto radiator repair service, Auto spring shop, Auto tune-up service, Brake shop, Car repair and maintenance service, Mechanic, Oil change service, Transmission shop.
Pro Car Mechanics Reviews Summary
Pros
- Personal attention and great service
- Fair pricing and timely completion of work
- Knowledgeable and honest staff
- Excellent customer service and friendly environment
- Highly recommended by satisfied customers
Cons
- Some customers experienced issues with diagnosis accuracy
- Long wait times for service in some cases
- Concerns raised about up-selling of unnecessary services
Suggestion
Improve the accuracy of diagnoses and work on reducing wait times for customers.
Positive Words
Great, friendly, fair, quick, excellent, trustworthy, professional, knowledgeable, honest, recommended, best
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bob STAIN
9 months ago
Great service and personal attention.Price is great and work completed in timely manner.It was my first experience with Pro Car and the have my business from now on.They treat you like your family
Nicolas
4 years ago
I have not dealt with a more friendly mechanic staff. Sam and another gentleman whose name escapes me right now we re absolutely awesome. Prices are more than fair and they service your vehicle exceptionally quick. I truly could not have asked for a better experience. By the way I was a faithful dealer service user but now I ve found my new favorite service center.
Brian Bobadilla
4 years ago
It's always a struggle to find somewhere that can work on my BMW properly and not charge absurd rates. So once I found these guys I've always decided to make the extra drive out ever since.If you understand cars well, you can tell they know what they are doing and being straight with you. If you don't, to the people I've recommended them to, they were always willing to explain things in detail.
johnjohn76
4 years ago
This place is a great place to take your car if you wanted to be treated fair and honest! The customer service is spot on A+. They re not gonna treat you like another number ie. a dealership. No they re going to treat with dignity and respect. They re honest and extremely reliable. I m very pleased I found this place! There s no other mechanic for my Mini Cooper! Sam is head and shoulders above the rest of the other mechanic shops. His genuiness and sincerity coupled with his customer service and honesty make this place that much more favorable for me to take my vehicle.
Rabiah Al-Sibai
10 years ago
I live all the way in Chino and I drive out to get my car serviced here (50+ miles) because their prices are VERY competitive and their service is fast. Every other mechanic I have been to has tried to up-sell services that I did not need. These guys do not do that and it is why I continue getting my car serviced here. I've recommended this place to all of my friends and they are all the same way. In short: Great fast service at an excellent price with friendly people.
Anthony Sasso
3 years ago
Pro Car Mechanics was the best experience I have ever had for auto repairs. Sam and Carlos go above and beyond, making the entire process easy and comfortable. I truly appreciate their professionalism and care while replacing my car's engine. Highly recommend!Services: Engine repair, Oil changeServices: Engine repair, Oil change
Benjamin Bidlack
10 years ago
Outstanding mechanics here. Great prices and fantastic experience overall. They've worked on 3 different cars of mine (BMW and Chevrolet), and done an excellent job every time.They also provide excellent new and used car purchase and modifications services.
Karen G
5 years ago
The first on list of auto repair shops when searching online to fix engine light problem that wasn't solved by Land rover dealer thousands of $$$ later. They diagnosed it right away and ended up being an inexpensive part but critical for fuel system efficiency.They are always able to fix my emergency engine problems immediately and always reasonable and understanding.
Elmo Mouton
5 years ago
These guys advertise 30% less than dealer. They make their money by playing the guessing game with your car. I have been dealing with this gang for almost a year. $7500 later my car is still not fix. When you have non mechanic people making your diagnosis, you can t expect fair results. Carlos is a money pit, he is a good talker but sees one thing , his pockets. Take my word do not trust these guys . False promises. 11/18, update. It s been almost two years and my car is not running. Stay away from these guys.
Jennifer Kemp
10 years ago
I purchased my car a few years back from Pro Car as well as continue to have my car serviced here. They're fair and the best customer service every time. As a woman, I always feel comfortable here. I would definitely purchase another car from Pro Car.
Harley Boy
4 years ago
Called to receive information on my BMW check engine Code, which was given of a code reader at Autozone. The person whom I spoke with was Carlos, he was a complete smart alec and rude! I simply told him that I would like to have my car to be seen based on the code which I received and if he would be able to give me a quote or help me with that. Carlos then said that I have 2 options here, 1 can ask Dr. Google what's wrong with my car and he'll base the price of that, or 2 his guys can see the car and figure out what's wrong with it. I never said anything about going to or getting information off Google, I got the code base of Autozone code reader. He made me feel uneasy about wanting to take my car to them, I was looking forward into taking my car to him just based on the feedback from his previous customers, unfortunately he's not a professional when it comes down to customer service over the phone. I wouldn't even give him a Star if it was up to me!
Austin Vinion
3 years ago
Bought a car from them and they wouldn't even realize my title the right way hustled a bunch of money out of me telling me I would be all good to register it and when it cane down to it vehicle owed over 900 in fees do not trust them they are shady. A bunch of money hungry theives. You'd be better doing business with sumonee on Craigslist over these people. Such a shame shady people like that exist
Jade Piper
10 years ago
So these guys pretty much rule! I needed a new car and they were able to work with my budget and get me back on the road all in just a few hours. I love my new car and my experience with pro car was better then i could hope for.
Ray Rhodes [email protected]
6 years ago
Sam & Carlos are great guys to bring your Audi for service . They also work on other foreign vehicles like BMW, Benz ,n Land Rover. Great friendly environment, honest and AAA approved.
Andreja Bourke
10 years ago
Great Customer Service! They are well educated and quick for service! They do auto repair and oil changes, brakes, anything you might need! A really easy, trustworthy auto store. Thanks Pro Car Buyers!
MARY MARTIN
3 years ago
Repair not done correctly. I took my car to another repair shop to fix the problem that Pro Car was supposed to fix. In addition the odometer reading was entered into their system incorrectly. They refilled the engine with less than the required amount of oil. Big promises, poor job.
Quit Channel
6 years ago
I will never come tothier shop again. they failed to diagnose my X5. they replaced parts and still same problem... i just end up of bringing my car to different shop... Hate this place... pkease stay away withthem...
Josh Kasualti
3 years ago
Blew my upper radiator hose and and they did a head gasket job for me. Helped me out with finaces. Sam and carlos. You guys are great
Glenn Ponton
3 years ago
Worked on my BMW 2011 X5 . Oil Leak. 2020 charged me $1800..car still leaks wanted to charge me additional $1000 to fix problem...They can go to Hell
Leonard Ford
6 years ago
Great customer service, friendly staff and shuttle service provided at no cost. Hope the repair work and cost is just as good.
Pennywise
4 years ago
Great service! Car came out working fine after my repair.
Ms.Mandi Castillo
4 years ago
Went to have them replace a serpentine belt and sat there for 3 hours before they decided to tell me they couldn't do it ! I 2ouldnt recommend that place to anybody at all.
Jose Salazar
6 years ago
Stay away!!! The guy is full of it uses after market parts wants to charge insane amount for storage and purposely leaves them on the lot for additional fee total insurance fraud!!!!
Harrison
4 years ago
Great quick service with great pricing. Always a pleasure to see Carlos and Sam
Joseph Robinson
7 years ago
Diagnosed a problem for me. However, no shuttle service but they are recommended by AAA.
Christopher Wesson
4 years ago
Carlos is the best at being professional and troubleshooting any problem w/ur vehicle.
Mark Romero
4 years ago
Work on my Car when I had a emergency. Awesome Customer service
Al Sierras
3 years ago
They treated their customers with the utmost care and respect.
Tomache Peoples
4 years ago
Chris is the best Smog guy ever!
Charles Hamilton
5 years ago
Had the worst experience dealing with this company. Taking a chance not worth it.