O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cindy Shelton
2 months ago
I go here all the time for my friends car. Their prices are always the same or lower than all the other automotive stores, because they price match. The store is clean, fun, and well stocked, and the guys at the counter are helpful, accurate, and efficient.

  T Toca
a year ago
Joaquin was the best!!! Friendly, professional and good recommendation, store was very neat and clean!!! Was waiting on triple a for a a jump forever in the rain and they canceled, so I called back Walked to oReillys and he helped me in less than 5 minutes with the Schumacher portable charger. I was still on hold with triple a when I made it home 46 minutes later! Give this guy a raise!

  Dizzy
2 weeks ago
They won't answer so I can't cancel a online order day 2.... gonna have to go in-person and cancel it... this store has the most staff out of any of the surrounding store but no one can pickup the phone ever... have called dozens of times... I own a local garage and won't be sending my guys back.

  Nancy Cervantes
5 months ago
This location has gone above and beyond with their service. I usually return to this precise location because of their knowledge and expertise. I want to give a shout-out to the asst manager Manuel who went out of his way to help install my new car battery tonight. I was aware there were limited staff and cutting it close to the time they stop their outdoor service. He was patient, performed the job efficiently and most importantly helped me when I needed it the most as a customer. Thank you Manuel for your skills and service!

  DjSmiley
2 months ago
I didn't like the customer service today, the employee that was there make me feel very uncomfortable that I had to get out....people here are so mean... they are like they dont want to do their job! sooo rude... I tried to ask something and they just turned their back on me... no way im coming back again

  Rudy Soto
a week ago
Excellent service bought some wipers and Daniel installed did a great job.

  V S
6 months ago
This nail shop was recommended and I must say I wasn't disappointed. The gentleman at the front desk was friendly and nice. Nail techncian Vicky was extremely nice and did a great job with my Pedicure. Only downside is I wish the place was a little clearer. I'll be back for sure

  M B
5 years ago
This place is fully stocked with almost everything you need. Shout out to Aaron for being so helpful and finding he parts i needed. The service was fast and efficient. I got the exact parts that I need it. I would highly suggest coming to this o'reilly auto parts. There is always someone to help you in this store.

  J J
2 months ago
This store sucks manager had me on hold for 10 mins then hung up then I called 8 times and they kept hanging up and on the last call they just left the phone with the line open and I could here them talking and they didn't help me with nothing when I urgently need a part and they are the only location that has it

  Alex Garcia
5 months ago
Professionalism, knowledge, patience to listen and look for the OEM or accurate aftermarket parts, matters. It surely is tiring installing and doing it again due to defective or slightly mismanufactued parts like parts sold by the other team and may become expensive and cost time, if not a DIY.

  Bry Si
4 months ago
convenient though the service is slow depending on the number of customers who went out to try the part on their car in the parking lot then returned for or a refund. 3 people doing so delayed the checkout process.

  Louis Miko
5 months ago
Blanca was a friendly and professional lady that helped me change my windshield wipers during rain.Thank You Blanca!

  Sheira Arizmendi
a year ago
I came in tonight to get my car checked out but unfortunately I needed a jump and my car was down the street , Joaquin and his team members went above and beyond allowing Joaquin to come over to the location of my car and checking not only my engine light but also checked my starter, alternator, and battery . Unfortunately I will be needing a new alternator but I am very satisfied and recommend this location !!! They are truly the best thank you so much !!!

  Adrian Thompson
6 months ago
Been a loyal customer since 2008. I do not go to the other guys.

  Johnathan Bruce
2 years ago
Came in today to get a new battery. Al was extremely helpful and kind enough to install my battery. I haven't seen that type of customer service in years! I definitely recommend this location for all of your automotive needs.

  JDarwin Santiago
10 months ago
It was great, I received excellent service, very friendly and always help you with what you need.

  Alexis Garcia
a year ago
The employees here are very helpful and fast , unlike the nearby auto zone . This location is great. they are helpful and attentive to your vehicle needs .

  Sam Amjadi
2 years ago
on June 11th 2021 I called for a part and I was on hold for half an hourand when I asked the attendant to connect me to a manger he ordered me to hold on in a very rude voice. I waited for another 10 minutes for a manager to pick up the phone and finally gave up and hung up. This is far below the thresh hold of good customer service and common courtesy.

  Mark Hemphill
3 years ago
I've been shopping at this O'Reilly since it opened. My experience has been the quality of the parts is consistently good and the service is pretty decent. But that's as long as the part you need is in stock. Ordering a part that comes by delivery to the shop is a different story. A couple of days ago, I ordered 2 Trico windshield wiper refills in a 21" length. The next day order arrives but there's only one instead of two refills and in a 19" size. So I don't open the package and bring it back. The customer service rep apologizes for the error and I give him the part number for the right 21" and remind him the receipt says two refills. The next day the order comes in and in the right size but only one refill. So now I'm waiting for tomorrow to pick up the second refill. I started this special order days in advance because this evening the biggest storm of the season comes into the area. Flood warnings and the whole bit. So because of the consistent mishandling of a simple order which from the first I provided the correct part number, I'm stuck with worn wiper rubber until the storm is actually here. How much more incompetent execution of the simplest of services be? If you're ordering a special part from this shop, you might suggest writing the part number the service rep's hand in permanent.

  Gacha Girl_354 Citel Zaid
9 months ago
I didn't like the customer service today, the employee that was there make me feel very uncomfortable that I had to get out....

  Yazmin G
2 years ago
I went to this location cause my regular O Reilly's didn't have my part I required. Upon arrival I was GREETED by employee Jacqueline who was aware of the part I was in need of due to the fact my usual O'REILLY called her to verify they had it in stocks. Basically very impressive work by TEAM O'REILLY'S

  Mark Dinh
a year ago
Just as advertised. Had to jump battery of Prius. Wanted to make sure battery wouldn't die later on. Took it here and had them test battery which was advertised as free. Person was professional and knowledgeable.

  Souloverheel
a year ago
Nice staff, busy and one of the larger stores, having a lot in stock for service.

  Gregory Dumbrique
a year ago
I like better than autozone because the atmosphere feel more welcoming and the staff seem more willing to help!!

  Paul Flores (Cityguyjesse)
8 months ago
I would have gave it 4 stars but been having trouble getting my money back for some parts that i have a receipt for back

  Tovarizer
6 years ago
I came in asking for a part for my car and the lady told me it was available. however the warehouse was in Torrance so I decided to go to the Torrence location so I can pick up, and get the part much faster , as it turns out the part wasn't even there and it was never in the inventory sheet to begin with, she messed up and was looking at the wrong part for my car , I wasted 20 miles of gas and over an hour of my time .. All she said was "sorry" ... But let's past all that, The shop doesn't stink, its well-organized, plenty of parking, the staff is on the 50-50 side some of them are great some of them are Questionable, nevertheless this is an auto parts location please keep in mind you're not going to be in and out of here extremely fast and on top of that the employees here aren't mechanics none of them they just get basic training on the inventory they carry so you can't ask him any auto repair questions.

  Vincent Fowler
a year ago
I love O'Reilly workers are friendly nice I took a Optimum battery back and then got it replaced I love that piece

  HuntingHarleys
7 months ago
Didn't have something as simply as champion J12Y spark plugs. Had to go to Auto Zone

  Fashion Love
a year ago
Customer service here is absolutely amazing. Moises and the other guys helped me with finding my parts and even the tools to Install them.

  Karimah Henry
3 years ago
Hello my visit to O'Reilly was pleasant the attendants were friendly and helpful. I walked in without my mask a staff member causally went towards the back of the store to give me a mask kindly . I wasnt expecting that level of safety, the attendant by the name Bobby was helpful as well asking all the right questions and genuinely concerned about my auto repair needs . Further more if your looking for a neighborhood feel " auto center look to O'Reillys right here in Gardena.