Midwest Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nik Kolb
3 years ago
Will and everyone else at Midwest Auto Care really know what they are doing. I've owned my car for eight years and its running better than ever after bringing it here. I don't think you'll find a better place to bring your car than this.

  Derrick Kennedy
2 months ago
Great shop great prices a great quality work trust me oh an fast forgot about that

  Ashley
11 months ago
I asked for a quote on brake pads and rotors. They call me back to say "the technician needs you to bring your car in to see what you need." Has a mechanic never seen brakes before?

  Paola
a year ago
The owner, Wil, has been working on cars for 40 years+and he is an expert who is very tedious and precise about his work. He is an excellant troubleshooter. If he can't find the problem, no one can. That's how good he is. I have taken my cars to dealerships who tried to charge me triple the money, only to find out with Will, it was something very minor that I didn't have to pay thousands of dollars to get repaired. For a change someone with integrity that's not out to cheat you and takes pride in his work. Wil is a very hard working person. His prices are very fair and he will go the extra mile. I highly recommend him.

  Jack Nguyen
8 years ago
This is how our business transpired, facts:My 2015 Mazda 3 was making faint clicking noise when accelerating and decelerating around 1st gear. I Googled the problem and read through several forums, common answers were lose nuts/bolts, cv joints, and faulty axle. I took my vehicle to a local mechanic, Midwest Auto, and was introduced to Atkinson Williams, who goes by Will. I drove him around the block to identify the source of the noise, then we took the vehicle back to his shop where it was lifted above 6 feet for inspection. After Will and his crew inspected my vehicle, he confirmed that the problem was my right front axle and hub bearing. Will gave me a price of $922 ($459.51 Axle, $194.48 hub, Tax $58.86, labor $210). At first, I was reluctant to accept because I wanted to get another quote elsewhere, but due to my busy schedule on that particular day, I could not find time. I paid everything up front.3 days later. Luckily, Will had not ordered the parts. I discovered that the axle and hub bearing were covered under Mazda Powertrain warranty. Awesome! I immediately cancelled my transaction with Midwest Auto. Originally, Will stated he was going to charge me $80 for the shipping (that was fine, it was my mistake for not checking the warranty). Instead, I was charged $85 for a diagnostic fee, (like Elsa, I decided to Let it Go since I was the one who initiated our business) sunk cost I figured. I was refunded $837.Took my vehicle to South Bay Mazda and they ran a full diagnostic. They determined that the lug nuts and the right front axle nut was loose. Axles and hub bearings ere fine. Total cost $119. Shout out to South Bay Mazda for the car wash and cleansing my interior :) . Receipts images from Midwest Auto and South Bay Mazda are included.Opinion:It says Factory trained mechanics on their business card. I was tempted to give them 1 star for their swindle maneuver, but I oblige the additional star for the possibility that it was an honest mistake, albeit a mistake in the difference of $800 dollars is puzzling, especially for Factory trained mechanics. I emailed them for a refund on the $85. I d be happy to retract my reviews if/when I get refunded. The amount is not worth anyone s time at a small claim s court.Advice:Read your warranty! Seriously, ask a lot of questions prior to giving any untested mechanic your business. Get as many quotes as you need, and do your research. Best of luck.

  Niah Webster
8 years ago
I was driving my 06 Rav-4 Toyota and it was jerking/shaking when I pushed the accelerator pedal. This was very irritating , for (2) days ago my vehicle was inspected/serviced by Cabe Toyota, a dealership in Long Beach.I called the Cabe Toyota of Long Beach and was advised to schedule an appointment to the service department, which I booked for the next morning. After an 10 1/4 hour wait from 7:00 a.m. to 5:15 p.m., the Toyota manager told me that my transmission is faulty and needs replacing.I was hit with a $2656.37 price to replace the transmission and reprogram my car computer system.Why didn't they know this two (2) days ago?I told them it will have to wait, for I wanted a second opinion. I decided not to tell the next Mechanic shop nothing about the Toyota dealership experience.Midwest Auto Care is where I went/met Mechanic Will, he inspected and tested my car not only with diagnostic equipment but researching ASE specific manuals that is connected with my vehicle pertaining to the problems I was facing.After (1) hour, Will told me that oil was leaking into my spark plugs and I need a valve cover gasket and minor tune-up.The total cost was $ 280.00 and my 04 Rav-4 ran like a Champion! Respect to Will at Midwest Auto Care, not only did he save me money but gave me the option to obtain parts elsewhere, once the work is going to be completed there.Will knows what he's doing and is ASE certified and keeps up with the latest in the Automotive Repair World. There are many people that can fix cars but Midwest Auto Care really does "CARE" about the Customer and Performance of a person's vehicle.Sincerely, Niah

  California Lifestyles
3 years ago
Best Service. Efficient and friendly. I have taken 4 of my vehicles to this location and my Son and Grandson's vehicles also. If you want your vehicle repaired correctly. Bring it here. ** Mask Friendly

  adrian hill
3 years ago
Black family owned business. Owners were friendly and service was quick and efficient!Will definitely be back for future car repair needs!

  jonathan Eivers
a year ago
Couldn t find the problem with my car ending up spending lots of money on unnecessary parts,prefer dealer.Service: General repairs & maintenanceService: General repairs & maintenance

  Indira Philip-Shaw
4 years ago
Atkinson Williams "Will" is very knowledgeable in the field of mechanics. Job was professionally done

  Mose Wilson
2 years ago
Reliable and trusted services getting done on my cars

  Donna Marie
3 years ago
Excellent car repairs and automotive. Had a mirror mounted...

  Ana kelly-Stephen
6 years ago
Experienced mechanic, fair prices.

  Wink G.
2 years ago
Always good service

  Carroll David
3 years ago
Upfront and honest business.

  Flora Ogarro
4 years ago
Fast efficiency reliable.