Caliber Collision
4.8 (36)
12781 Nelson St, Garden Grove, CA 92840
(714) 530-5400
caliber.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
myoutopia73
a week ago
Big shoutout to Caliber Collision, especially Jonathan and Sean, for their exceptional service! From prompt updates to a smooth transition and even assistance with returning my rental car, I couldn't be more satisfied. The workmanship was prompt, wonderful, and professionally done. Their courtesy and professionalism truly made the experience seamless. Highly recommended!
Khang Tang
a month ago
Anthony and Jonathan were really great to work with. They were both on top of things and the teamwork between the both of them was short of amazing! Let me explain. I arrived to pick up my car from Anthony, but he was already assisting another customer. Jonathan immediately jumped in to help and didn't keep me waiting at all. I would have waited regardless but I do appreciate that both team members recognized the situation and took action to take care of the customer.
Brenda Tran
2 months ago
I highly recommend this place! I was connected with this shop through my insurance after a car accident. I was super nervous before going in because I don't know anything about cars. But, everyone was super helpful and informative. They kept me updated about the process of fixing my car. On top of that, they cleaned the interior and exterior of my car after my service. 10/10!
Kieu La
4 months ago
I'm very happy with the service I received here. They updated the repair progress regularly. My car was ready a week sooner than the estimated time and the car looks brand new again. Will definitely refer this place to my friends and family.
jamie flores
4 months ago
PLEASE DONT TAKE YOUR CAR HERE. There aren t enough words to describe how horrible of an experience I had and I have various photos of everything that was wrong with my car throughout the process AND even after they were done. They are unprofessional, racist, rude, and inconsiderate. I was told EIGHT times that it would be ready by a certain date and every single time, they made me GO over there just to tell me that it actually wasn t ready. When I first took my car there, they said it would take less than a month but it took one month and two weeks. IF I WANTED AN UPDATE ABOUT MY CAR, I HAD TO TEXT AND CALL THEM, not the other way around. As a result of them taking so long to fix my car, i was fired from my job because i had no way to get there and even when I kept explaining to them that i desperately needed my car, they did NOT care. When I reached out to tell them that my screen wasn t working (they broke my touch screen), they IGNORED MY MESSAGES. Overall horrible experience and it was incredibly unprofessional how they will NOT communicate with you regarding YOUR own car.Service: Painting
Dan L
2 months ago
I'm so satisfied with Caliber Collision. They were friendly throughout the whole process and had really great open communication. I highly, highly recommend this place.
Mathew Garcia
2 months ago
Very nice staff. Great work on repairing my van. Good communication and quick service.
Denise Brown
3 weeks ago
Customer service was great. I was updated on the progress of the repairs and they did a good job.
Cathy Giordano
a month ago
This place is awesome. Kept us informed at every step. Everyone there, especially Anthony and Maria, are so nice. I would recommend them
Tina Ray
4 months ago
The personnel at Caliber Collision are very courteous and helpful. You are not belittled. You are kept informed daily on progress of the repair job being done
Elvira Lozano
a month ago
Jonathan and the staff at this location provided excellent, quality service. I highly recommended this location.
s i
3 months ago
They are so kind and very supportive. I would like to use this shop if I need next time too.
Jennifer Ton
3 months ago
Thank you Caliber Collision Shop was takecare my car Honda 2014 very good.
Catherine Arcos
3 months ago
Very great workers, kept me updated. Very fast and efficient. Made it a breeze.
xuan tran
a week ago
They did good job on my van ask for Anthony...
3B
11 months ago
Shawn at Caliber was very friendly and helpful. They make sure everything was fixed properly and that we were satisfied with the outcomes.
Danny Krebs
a month ago
Excellent work. Very efficient !
Marlon Zuniga
a month ago
On time and good quality,I appreciate that.
Joel C Lopez
8 months ago
Anaheim hills location !!!the best
ida Uy
9 months ago
Very friendly staff!
Sharon Anderson
a year ago
My car looks brand new again.
Bianca
3 weeks ago
Excellent service, fast and easyExcelente servicio, r�pido y f�cil