Mobile Safe Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  SANTIKUL SILAVONG
a year ago
Poor installation. I was not satisfied with the overall installation of my windows that were shattered by an a-hole who broke into and ransacked my car.I have road noise now from the panels along with a screw that the installer guy can't even screw back cause he broke the plastic clip that attaches to the car door.He also came late, was told he would be there by 6pm but it was 6:40pm.BTW, no receipt wasgiven either.Finally, the door actuator doesn't pop up, causing it to be stuck, and can't even pull up the door lock. Stays down, so I can't even open the right passenger door.

  Rene Corral
2 months ago
It s true what they say, when something is too good to be true it usually is.I had cracked my windshield on my truck, first called Safelite out to have it repaired, unfortunately didn t notice that the crack went all the way to the edge so that wasn t do-able. They quoted $800.00 for the new glass plus whatever installation was going to cost. Decided to shop around. Came across Rick and Mobile Safe Auto glass. He called me and reached out to see what type of vehicle I had so he can get me an accurate price for it, I sent him the VIN of my truck on his request so he can get me a quote on both the factory glass and he would quote me an aftermarket windshield. Rick called me back with just one price, I knew the price ($575.00) he gave me was for an aftermarket windshield which was fine, I figured it s glass how bad can it be, we set a time to do the installation, and they arrived earlier than expected which is great, I wasn t expecting that. They installed the glass in about an hour which was also great, looked good from the inside and outside. My truck sat in my driveway and entire weekend, I didn t want to drive it around and disturb the sealant they use to install the glass. Monday morning take it to work, and first bump from uneven road it takes and the windshield cracks (photos) the crack is in between the sheets of laminate that make up the glass. Called Rick told him we had a problem with the new windshield, we set up another time for someone to come check the glass, Rick send Jessie the warranty expert or field supervisor or whatever he is, looks at it and says something hit it Dude how?!? There s no chip on the surface. I wasn t going to win that battle. Quoted me $110.00 to fix it. At this point I just want it fixed and I want to be able to drive my truck. They send some fragile old man this time to fix this crack, he does whatever he did and says this is the best I can do I m frustrated at this point, I pay him to leave this time. I still have a crack in my windshield!!! Probably better off get a DIY kit from Autozone or something at this point. So $575.00 plus $110.00 to still have a crack in my windshield. Don t get swindled by the cheap plexiglass they re passing off as laminated glass.

  Brenda Pricz
9 months ago
Rick was so sweet and helpful: He saved me alot of money and the job done by Johnny, and Jesse was nothing short of amazing!!! Thank u Rick I will tell my customers about you