Master Craft Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Martin Pacheco
2 months ago
I recently had the pleasure of bringing my car to Master Craft Collision for repairs, and I couldn't be more impressed with the service I received. From start to finish, the staff went above and beyond to ensure my satisfaction.First and foremost, the quality of the workmanship is outstanding. My car looks as good as new, if not better, thanks to the meticulous attention to detail and expertise of the technicians here. They seamlessly repaired the damage, leaving no trace of the incident behind.Moreover, the customer service is exceptional. The staff was friendly, knowledgeable, and communicative throughout the entire process. They provided regular updates on the status of my vehicle and answered all of my questions with patience and clarity.Additionally, I was pleasantly surprised by the efficiency of the service. Despite the extent of the repairs needed, my car was returned to me in a timely manner, allowing me to get back on the road without any unnecessary delays.Overall, I highly recommend Master Craft Collision to anyone in need of auto body repairs. Their commitment to excellence, combined with their top-notch customer service, sets them apart from the rest. I will certainly be returning for any future repairs.

  Mario Alcaraz
a day ago
Professional work , I had my 2023 Audi sq5 fixed here ! They do awesome work & Leo was very wholesome. He got my car fixed in a timely manner with no issues whatsoever! I would definitely come back to this shop if I have any car troubles in the future, I highly recommend this shop !

  Neena Patel
a month ago
Leo is amazing, he is very professional explained the repair process and answered all of my questions. I was surprised how fast he was in contact with me and made this process so easy. He took care of everything from locating my vehicle after the accident, communicating with my insurance company and kept me in the loop during this process. I highly recommend Master Craft Collision for any repair needs. Thank you Leo for all that you do!

  wmstyles
a month ago
From the moment I stepped into Master Craft Collision in Fullerton, I knew my 2023 BMW X6M was in the right hands. The staff greeted me with professionalism and a warmth that immediately eased my concerns. Having to repair your vehicle, especially one as dear to me as my BMW, can be a stressful experience, but the team at Master Craft made the process seamless and worry-free.The communication from the staff was outstanding. They kept me updated at every step of the repair process, explaining the work that was being done and providing me with accurate timelines. Their transparency and honesty were much appreciated, making me feel like a valued customer.The quality of the repair work was nothing short of exceptional. My BMW X6M, which had suffered considerable damage, was returned to me looking as pristine as the day I bought it. The attention to detail was evident, and it was clear that the technicians at Master Craft are true experts in their field, combining state-of-the-art technology with skilled craftsmanship.Not only did they flawlessly repair the damage, but they also managed to do so in a timely manner. The team went above and beyond to ensure my vehicle was returned to me as quickly as possible, without compromising on the quality of their work. It's evident that customer satisfaction is their top priority.I am thoroughly impressed with the service provided by Master Craft Collision in Fullerton. Their professionalism, expertise, and dedication to excellence have made me a customer for life. I highly recommend them to anyone in need of high-quality vehicle repair services. They truly deserve a 5-star rating for turning a potentially stressful situation into a completely hassle-free experience. Thank you, Master Craft Collision, for restoring my BMW X6M to its former glory!

  Shanna Jean Bacaoco
a month ago
I recently took my 2019 Subaru Impreza to Master Craft Collision, and I couldn't be happier with the experience. From the moment I walked in, I was greeted with professionalism and a genuine willingness to help. The team at Master Craft Collision is truly exceptional, combining expertise, attention to detail, and outstanding customer service.The quality of the repair work done on my Impreza was nothing short of phenomenal. It's clear that the technicians here are not only highly skilled but also take great pride in their work. They meticulously addressed every issue, leaving my car looking as good as new. The paint match was perfect, and the finish was flawless, exceeding all my expectations.What impressed me the most, however, was the communication throughout the repair process. The staff kept me informed every step of the way, ensuring I was aware of the progress and any decisions that needed to be made. It's rare to find such a dedicated and transparent approach to customer service.The commitment to excellence at Master Craft Collision is evident in every aspect of their operation. It's reassuring to know that there's a place I can trust with my vehicle and expect top-tier results. I highly recommend Master Craft Collision to anyone in need of collision repair services. They have certainly earned a loyal customer in me.Thank you, Master Craft Collision, for your outstanding work and for taking such great care of my Subaru Impreza!

  Kha Hoang
a day ago
My Model Y got into a pretty rough accident but Mastercraft took care of me and made sure everything was good to go! Would definitely recommend for Tesla repairs

  Carmen Santos
a month ago
Great customer service. Leo kept me updated on my vehicle like promised. I highly recommend this place. I will definitely use them again! Happy customer.

  Ronnie Gant
a month ago
Leo was great! My car looks perfec.Thank you!

  Tarek alassadi
2 months ago
This place is so amazing and great customer service