Cook's Tire & Tune Fullerton

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  giancarlo espinoza
a month ago
Most Fair Prices i have seen ever. The labor is extremely fair. Had my Brakes and rotors done here and when he quoted me. I was surprised with the price. HIGHLY RECOMMEND

  Nathan Bell
3 months ago
I've been here many times for my car maintenance and needs. Professional place with a friendly atmosphere too. If you're looking for a new auto maintenance shop, check out Cook's Tire and Tune!

  Mel Gee
6 months ago
My 1st time here & I was SO impressed by the level of customer service & the fair prices! I needed an oil change & tire rotation; expecting to be charged individually for each service but come to find out, tire rotation is included! Anywhere I've always taken my car to, I've paid MUCH more than what it cost me here. They've earned my repeat service! Thank you Cook's, for looking out for my pocketbook & my car!

  Kayvon S
10 months ago
Fast, friendly, professional and affordable tire replacement for my mbz S550. I also appreciate the tire and wheel shining. Thank you Charles and William!

  Ricky Ram
5 months ago
If you take your car here be careful cause they steal anything from your car. I had 2 colognes that were almost finished and they re gone. And on top of all that their prices are a ripoff.Don t come here

  Janine M.
a year ago
Super clean!!! Customer service oriented. Charles & William always take care of us!

  Sergio Reyes
a year ago
Found this shop while driving around and stopped by and met Will. Will was straightforward and didn't try to up sale me on anything I didn't need. Would definitely recommend them to anyone looking for a reliable shop to work on your vehicle.

  Michele Delaney
a year ago
I have confidence when I leave my Audi in the hands of Cook's. Extremely reasonably priced and very clean. They are quick and polite. They never fail me!

  Ms Stig
2 years ago
*Update: William took care of it. Had me sit in the car to find dead center while the tech locked in the degrees into the machine. It's still not perfect, but close enough (less than 2�). My car has electronic steering, so I'm assuming that is why the alignment is difficult to get correct. Still, they did everything in their capabilities to make it right, and I really appreciate how professional the techs were in dealing with me, the customer.*Had two front tires installed and a 4-wheel alignment.Took it back the next day because the alignment wasn't done correctly (steering wheel was about 5� to the left).Got it back about an hour later, and the steering wheel is now about 7� to the right.Going back again today to have them fix it.I should charge them for wasting my time!

  Fabian Hurtado
4 years ago
Professional and courteous counter staff. Timely output of needed repairs. Very transparent estimating, and sticking with the estimate. Willingness to provide transportation when needed. Since I discovered your shop two years ago, I've been very pleased and satisfied, across the board. I will certainly recommend to my family and friends when I hear there's a need for a trustworthy and reliable repair shop.

  Abraham Figueroa
a year ago
Took me in real quick great customer service! Coffee and snacks available.

  Mary Beth Granger
8 years ago
Brian Cook and his crew are amazing!! You know how you hate it when your car breaks and you are at the mercy of the mechanic??? These guys are NOT only professionals but they are honest, and excellent at explaining what your needs will be. You ARE in good hands when you leave your car or truck with them. I have both... a car and a truck. Single Mom, on top of that. And every time I do need them they help me with the bottom line. $$$ Always feel confident when I drive away .. not only do I know my son is safe but that I received a great deal... Now they have another location at 420 E. Lincoln Ave in Anaheim -- right down the street from my job... Yippee so if something goes wrong I can go there too now.. Hat's off to STEVE, BOB , JAVIER, TIM , BRIAN and we can't forget MURPHY !! ( HE'S THE MASCOT .. SWEETEST BULLDOG IN THE WORLD ) THANK YOU BRIAN FOR TAKING CARE OF ME AND MY SON .... GRATEFUL CUSTOMER !! MB

  Andrew Murjani
5 years ago
Cook's Tire went above & beyond in servicing my vehicle. Understandably they are busier on the weekends and I had to drop off my vehicle to get my oil changed. They did the full inspection and found a few things that needed to be replaced and touched up. Prices are fair and they will work with you to get the job done. I will be coming back for the exceptional service I received, and the quality of the work that was done for my vehicle. Thank you guys. Your service is greatly appreciated.

  Steph B
4 years ago
CROOK"S TIRE AND TUNE. Disgusted and disappointed. I brought my Honda in for a 30,000 mile service and called before hand to get a price because I didn't have time to drive to the dealership (which is where I always go). It should've been standard oil change, tire rotation, inspection... for about $75 (I had already replaced my air filters at the dealership last service) When I got there Jesse said I needed a Valve Adjustment and that he could hear them, they were "really loud". That would cost over $600. He also said I needed trans axle fluid and Brake fluid which combined would be close to $400. I of course declined these services - I always do until I get more information. He challenged me to call the dealership - which I did. The dealership said my valves don't need adjusting until 100,000 miles! And that Jesse doesn't know what he is talking about. On top of that my trans axle fluid was also good for another 10,000 miles. Needing the brake fluid changed was the only thing that could have been possible at this service. Last time I ever go there - will stick to my dealership from now on, at least I know they are honest.

  Kevin CARLSON
7 years ago
I am tired of going to the dealer and getting taken advantage of each and every time. I have purchased tires and had some preventive maintenance and some minor repairs done at Cook's. Their communication is excellent. Their work is top notch. I have been 100% satisfied every time. I will be back. Thanks!!!!

  Ariana Lugo
5 years ago
This place is great. A friend recommended it to me and did not disappoint. I got 4 new tires that I do not have to worry about because they are covered by the warranty if anything goes bad. Also, they gave me nifty licence plate covers. I really enjoyed this place. Come for the good service, stay for the free popcorn!!!

  Down Irish
3 years ago
These guys are great, we had run over something and it took a huge gouge out of our tire, and a slice in the front. We went back there ( cause thats where we bought the tires) and found out they had put on a road hazard warranty ( make sure you get this amazing), which made it so 2 brand new tires mounted and balanced was $75.00. They didn't have our tires there but ordered them and had them there before lunch. Plus A+++++ for customer service.

  William Greene
4 years ago
Made an appointment for the promotional get acquainted service. Gave them my make, model and year vehicle. Went to my appointment and was told my car didnt qualify for that offer based on the car year. Could have told me when I made the appointment? Offered something else. Service was fine but bait and switch isnt how you get new customers? They advertise they are the dealer alternative, feel like I should go to the dealer now.

  Adrian Perez
8 years ago
I have been getting service done for a couple of years now. Always the same experienceGREAT customer service. Drop off they give me a call if they recommend a service that is needed i like that. Also they call me when it's ready. Not shady at all. Great place to get your service done also you don't pay dealer prices.

  Jordan Kane
4 years ago
Fantastic service! We came in with our 1.5 yo daughter and Jeremy got us in and out within an hour! Very personable, friendly staff and quick turnover times. HIGHLY recommend!! Thank you again cooks, and especially you Jeremy!

  Angela Aguilar
3 years ago
I was informed by Matt that the business was under new management. He did not honor the free oil change that was promised by Tim the last time I was there (Due to majorly overcharging me for a flat repair). I was also given the wrong receipt with another customers name, home and work phone number, home address, car make and model, license plate and vin number. This is a major disappointment. It s sad when it s so obvious that standards will not be held up to the same level as before.

  Cynthia T
4 years ago
This place was great with the customer service. Went to get tires and they checked pretty much everything on my car. Showed me that my air filters needed to be replaced and other service needed to be done. Saved me some money from going to the dealer that I had to get done anyways. Kudos to Jesse and the staff there @Cooks in Fullerton!!

  Gregory Greedy
4 years ago
If you have 8 to 10 hours to wait for your vehicle to be serviced this the place for you. Dropped my car off for a 4 new tire replacement and oil change at 830 am and did not get my car back till 530 pm, took close to 9 hours. This place is not worth the wait!

  Linda Mansfield
8 years ago
I have been a client of Brian's since his days at Discount Tire and followed him to his shop, reason being I ALWAYS get great service. They even do pick up service for me on ocassion, which is great when I am running late for work. I refer all my friends and family to Cooks for their automotive repair needs. Just a note on the pick up & drop off service, I believe that service is only available within a certain radius before everyone starts calling in from all over Orange, Riverside and LA counties. Brian is awesome and his staff is equally amazing.

  Annette Guasto
4 years ago
I've been having regular oil changes performed at Firestone in Fullerton and my online appointments were always scheduled without a problem. Several weeks ago, I received an email stating my appointment couldn't be scheduled. I received the email the morning of my desired appointment with no options to reschedule provided. I received a coupon from Cook's and brought my car in this morning. I was pleasantly greeted by Leonard, who has amazing people and customer service skills. He expeditiously took my information and informed me of the possible wait time, asking for my patience. I was taken aback when I learned I needed additional work performed that should have been done 3 years ago. Mundo gave me all the details and made me feel right at home with the offer of refreshments while waiting for their driver Shannon, who would give me a ride home, unless I needed a car. Amazing!!! Not to mention, I was asked if I was hungry, as they would be grilling steaks with all the fixins'! Just before my driver arrived, Leonard thanked me for my patience. Him doing so, sealed the deal for me personally! I will continue to have all my servicing here and recommend to all my friends and family. Again, truly amazing people and customer service at Cook's!! Thanks to all of you for your excellent customer service today!!

  Alex Josten
6 years ago
Went in for a quick leak fix, they took care of it right away for no charge!The owner used to run the Philip's tire across the street before it became American Tire. Great service, we will definitely be looking here for our next set of tires.

  Mckenzie White
5 years ago
My friend recommended this place to me and im glad he did. The undercover of my car broke and was dragging on the ground, Mike took care of me quickly and I was in and out in fifteen minutes! Very happy with my experience, and will be returning.

  Roan Givons
2 years ago
The staff has been changed but they are still friendly like the others that left. Still good mechanics. Good to see them keeping up with the tradition. Every vehicle that I have owned go to Cook's.

  cheynne728
8 years ago
I am a poor college student and I got a flat on my way to school. I didn't feel safe driving home with the donut spare on so I stopped here. Bryan helped me and he was amazing. I was a little short on cash and we worked out a discount. My tire was replaced within the hour, and when I got back in my car there was even a cold bottle of water waiting for me in my cup holder. I am absolutely going back!!! Very affordable too!!!

  Brady Lavin
9 years ago
Absolutely love this place. Always feel as if I have my truck in the right hands. These guys are honest and friendly. They get the job done right and very quickly wouldn't trust my truck to anyone else. Make sure you call in and ask for Brian or Tim.