Fremont United Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hitomi Iwamoto
5 months ago
My friend recommended Terry. It is fast and reasonably priced, but you need to call to make an appointment.I used to come here to get my car repaired or oil changed when I lived in Fremont.

  Catherine Mesina
a year ago
I brought my car here for a major tuneup last year May, 2021 and was charged almost $2k. Last Saturday, my engine light and cruise control started flashing. I brought it to my shop near my area. Turns out the spark plugs needed to be replaced and I was told that the spark plugs were old. I went home to look at the receipt from Fremont United Auto Service and I was charged for removal & replacement of spark plugs for $127. Work was never done. I don't use my car often so it's not from the wear and tear. My mileage when I brought it to this shop was: 86k., now it's 89k. Spark plugs do not get old 3k, a year later. Makes me wonder what other work was charged to me and never done. I'm so disappointed. I have been going to this shop when I lived in Fremont, my sister still goes to this shop and I have trusted Alex all this time. It just makes me sad and angry!Service: Auto maintenance

  Joseph Choi
9 months ago
Excellent service and price. Came here for decades. Local owner with reliable service. Highly recommended. Call ahead for appointment and quote

  Tim Crum
3 years ago
Fair price for the service. No primary English speakers in reception or service so prepare to explain things twice. Alarming number of disclaimer signs.

  einaj P
2 years ago
Great service. Very prompt. No delay Fair price. Staff are very attentive and knowledgeable. Other shops were not helpful or made more problems than I already had. Fremont Unuted owner Alex got out of his way to serve me. Now I have my car in good running condition. Bless Alex and his team including his receptionist, Selina.

  Insure C
a year ago
We came here several times for tire rotation, oil changes, tune ups and smog check. A great place for all kind services, they offered a quality job with a reasonable price, definitely will come againServices: Tires, Tire rotations, Wheel alignmentServices: Tires, Tire rotations, Wheel alignment

  Jane Does
3 years ago
This place is good. Professional and decent. They fit me in when they didn't have to and I'm very grateful. They have a restroom water dispenser and waiting area. It's also just a ten minute walk to restaurants and shopping so you can keep busy while they work on your car. They speak Mandarin and English unlike what another person said. Multiple people including the mechanics and front desk indeed speak English.

  Bill Fong
5 years ago
They have taken a cared of our cars for many years. Always great service at a great price. Never an issue with the repairs or service! At one time, the owner suggested I scrap our very old vehicle because to repairs were going to cost more compared to the worth of the vehicle and it was getting to be out-dated! Honest opinions!

  Prasad Gondi
a year ago
Job was done right on time and quickly. Replaced my Prius head light bulbs much cheaper than dealer.

  Daniel Wong
4 years ago
My wife and I use their service for maintaining our cars. I use them for oil changing and minor services so far. The staff there is always friendly and we have 0 hassle so far. But since they're really just minor services, I'll give 4 stars.

  Anthony Jong
10 years ago
After 10+ years, this is my 4th car that I bring to Alex. One thing that I like about this place, they don't fix something that is not broken. Price is very good 1000+ to do major maintenance on dealer vs 300. All and all I m happy with them

  Jonathan Lu
7 years ago
Owner tried to sale me tires when I ask for tire rotation. Tires were purchased at the store and free tire maintenance and rotation for tire life. The tire service was rejected when I ask for it. The shop owner said 60K miles on Defender tire was very old and danger. Check the spec. of Michelin Defender tire and it clearly shows 6 yrs / 90K miles warranty. Can you trust this shop? I won't. This shop is trying very hard to get all the money they can.

  Edith Lai
8 years ago
We have been with FUAS for a long long time. I couldn't even recall who referred us in the first place. But my entire family uses FUAS when they started in the very beginning in Newark. We saw this company grow from a 1-man repair shop to today. I would say the success of the owner, Alex, is duly due to his honesty to his customers. If you don't need to repair, he will tell you it's not necessary. If your car is too old and it doesn't worth to spend the money, he asks you not to. But if you have a kid, he will ask you to consider safety first. He doesn't treat you as a product. He treats your car as his car. One time my husband strongly thought he should spend $3000 on his old car. Alex disagreed and insisted to give him honest opinion why he should not spend the money. At last, my husband purchased the part himself and shipped to Alex. He received and replaced for him. I think this is the reason why we stick with FUAS for such long time as you can hardly find a mechanic with honesty nowadays. Other staffs have room to improve though. I read the story on Buick giving 1-star to this company. We owned a Buick before and Buick itself has so many problems when it gets old.

  ss
3 years ago
Woo,the best auto service so far, just go there oil change, great price than anywhere else, and quick finish within 30min my kia oil change, and the owner and reception are very nice, im so satisfy. definitely will come back.

  Suhaib Rehman
5 years ago
DO NOT GO THERE.This repair shop is worse. I went to change axle, but was told to change bearings as wellI dont know whether it was needed. I ended up having the work done. They did a poor job, within 12 months the poorly dont bearing job causes the bearing to fail, the hub flang is totally ripped ofc the spines(teeth), the snap ring is gone and the bearinfs are gone tooTheir poorly done job caused major road hazard in the middle of highway with children in the back seat.While looking at my previous repairs record. I found they over charged for parts, over estimated for job hours.

  Ryan Lee
4 years ago
Have been a long time customer. Reasonable price and most importantly very honest.Owner Alex is a very friendly person.

  Isaac Szeto
2 months ago
Honest and straight forward!

  Chad Okada
2 years ago
This places amazes me more and more evrytime i can here. I highly recommend them to any one needing car service

  Trisha Tran
7 years ago
It's so hard to understand the mechanic explanation of your car, but he's very patient at clarifying different part. Thou, I do wish he would just do what's needed when I ask for it instead of insisting against it.

  ken jd
6 years ago
I came over for the battery and alternator checked...the charging battery struggled quite a bit, but they patiently helped to resolve the issue...I d love to give it a 5 if they fixed my problem which requested some diagnostic to figure out the issue...appointment is set for next week

  Randy R
5 years ago
Gets the car maintained at reasonable price. Offers tires at different price points that suits your budget.

  Li Tiffany Mien
8 years ago
Great service and reasonable price! Very trust worthy place versus others.

  Larry Siu
6 years ago
I keep coming back to this place because of their great services, honestly, friendliness and they do great jobs!

  sunder chitturi
4 years ago
If you look beyond the aesthetics... these guys are the most trustworthy mechanics ever met.

  Ex miuwu
4 years ago
Honest and fair price, what more can you ask for? Just make sure make appointment in advance for any services.

  Dave Gapasin
2 years ago
Amazing place would recommend :) fair prices and amazing workers

  Stephen Fan
4 years ago
Trustworthy, honest, thoroughly conscientious, can always be satisfied with their service

  C Koo
6 years ago
Very knowledgeable. Recommend to make appointment ahead because it is very busy here.

  Harold Kinoshita
7 years ago
Fair reasonable honest garage been going here for 2 decades

  Derrick Tao
8 years ago
Honest explanations and provides required repairs and recommended ones. Price seems fair to me.