Fremont Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Yu Ting Liang
4 months ago
Martin and the team have been very helpful, patient, professional, and honest and I would like to share my experience to let people know they are truly a hidden gem. Here is what happened -It started with the engine light came on and I went to the first auto repair shop before Fremont Auto Center. The first auto repair shop did a diagnosis and said ALL 3 components need to be replaced and that's $5K. I decided to ask around and my friend recommended Fremont Auto Center so I called them. Martin spent 25 minutes on the phone with me patiently listening to my description and asking follow-up questions. I decided to have them to do diagnosis. The day I arrived, Martin had a error code reader with him and did the diagnosis and then right away he showed me the error codes and after his discussion with the team, they noticed all error messages are mentioning voltage. After all, they were able to only need to replace the battery and have the car fixed and that's a VERY BIG cost saving for me comparing to the other auto repair shop (less than $600 vs. $5K). Also Fremont Auto Center was able to show me a full report with detailed information.I just want to thank Martin and the team for their honesty and willing to dig into the root cause of the issue. I will recommend them to all my friends and definitely go to them for all my car moving forward.Good luck with your car, and definitely have Fremont Auto Center to be on your auto repair shop list. HIGHLY RECOMMENDED!

  Eric Silva
a week ago
Called asking for an oil/ filter change with a tire rotation. Was told they would do that along with their basic package/ inspection. Asked if there was any extra fee or cost and was told no. Maybe they meant the package doesn t cost more with the inspection but the fact that I called asking for just an oil change and tire rotation and they threw something else in without explicit approval and acknowledgement that it cost extra is a little sleazy in my opinion. They ended up adding an extra engine oil supplement for $34.30 extra and taking three hours even with an appointment. Won t be going back

  Jason
2 months ago
I've been a customer for few years now... always great service and happy with getting my Lexus back! Most recently came in for an oil change and with a wet carpet problem that had mold growing. I wasn't sure what the issue was with the carpet (due to rain, the A/C, etc etc), but they thoroughly tested everything and found that the A/C drain was clogged up by debris/ spider/etc. They returned to car to me in immaculate condition. They care about their customers. Highly Recommended!

  Vidas Mickevicius
3 months ago
Foreign and domestic cars experts do high quality work for reasonable price. Easy to schedule, transparency, and done in time - as promised. Professional and courteous service. Very thorough complimentary inspection of your vehicle reveals potential troubles. You have a choice how to address them. I switched my Porsche service to FAC.

  Karthik Kalyanaraman
a day ago
Have been going for the last 6 years. Extremely detailed oriented, thorough and Knowledgeable.Love working with Sal and Martin who are very helpful.

  IamHiscreation FromGlorytoGlory
3 weeks ago
be careful with this car shop, in July 2023 I replaced the front brake and rooter, but after 6 months later my car when hit brakes became wobbly and no longer gripped. When they checked again they said the brakes were defective, even though from beginning they promised that the parts they used were of high quality, namely OEM.2. When they inspected my another car because make noise ( cluck sound from the front when my car went over a bump) , The shop said the problem are part of engine / transmission mount assembly. Which is can spend $1500-$1800.But i try to fix to mobile mechanic from fremont . This Guy name is RAY, he is very good and always give reasonable price, he found the problem ia not engine part but only control arm bolt need to change for both side, and i just spend $200 total , instead at fremont auto center they create fake problem which is super expensive $1800.So guys becareful with this car shop they are not honest, acctually they created 2 more different problem after i fix my brake and rooter. You guys can see the review from my husband Danny Tan. He told alot of problem in his review.

  Sarah Burdette
4 months ago
Honest, quality work done in the time frame they quoted at the price they quoted. The whole team is personable and extremely informative. I was pleasantly surprised by the amount of time they were willing to take to explain to me what was going on and what my choices were. Easy to recommend to others! Thank you!

  MB MB
6 months ago
I did some repairs with them. Sal and Martin are good in smooth talking with their customers but they charge two to four times more than other nearby auto repair shops who also have good ratings. If you have tons of money and don t mind giving them whatever they ask then it s ok to fix your car with them. But I don t recommend them after knowing what kind of business they run.

  Sergey Kolokolov
3 years ago
Great service and highly qualified personal!I received a full diagnostics map of my newly bought car with all the existing and potential issues and professional review of them: like what needs to be done ASAP, and what can wait till the next time.Will definitely come here for the next maintenance.Services: General repairs & maintenance, Oil change

  Dave C. Pearce
a week ago
Sal & Martin are very professional & provide pictures of the status of parts that need to be replaced which I have never seen anyone do not even dealerships. I have a disability Van, they do a great job, the first time. I recommend this shop .Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Lubov Vishnevskaya
a year ago
I was looking for a new auto mechanic to fix a screech in my car and to pass the next Smog check. I found Fremont Auto Center on Google and decided to stop by for an inspection because of their good reviews. They have great quality services, such as sending photos with comments about each part that requires maintenance. Thank you to the owner Sal for having such a great qualified team, who do honest work and provide excellent customer service.I would highly recommend Fremont Auto Center to family and friends looking for an auto shop.

  Edmund Lee
a year ago
I was looking for a auto repair shop locally to fixed my alternator and battery issue on my Honda Pilot. Sal and Martin were great, easy to talk to and diagnosed what the issue was, then fixed it. Easy to make a appointment online or over the phone. They keep me updated on the status. Everything was promised on time .Service: ElectricalService: Electrical

  Vaishali Chaudhuri
a year ago
I always have a great experience at Fremont Auto Center. I have always valued the honesty in the analysis they give on whats an immediate attention line item vs what is good to have but doesn't need to be changed / repaired immediately. I also now like the pick up your car after office hours convenience where lock box with codes have been set up. I only wish the access and finding the shop would be easier but looks like the shop at the front of the street on Mowry parks their cars in such a way that Fremont Auto Center s access road is almost hidden to the customers who want to bring in their carsServices: General repairs & maintenance, Auto engine tuning, Oil change

  Morgan Malak
a year ago
We came here due to dealership pricing. The staff was very friendly and detailed in what was needing to be repaired. They sent us pictures and once the rotors were replaced they took the time to show us the damage in person which we really appreciated. We feel they are honest in their pricing and in diagnosing. Will be going to Fremont Auto Center from now on! Thanks again!Services: General repairs & maintenance, Auto brake replacement, Oil change

  Daniil Vishnevskiy
11 months ago
The service performed on my car at Fremont Auto Center met my expectations, as they provided me with comprehensive pictures and a breakdown of the necessary repairs, including their level of urgency. I feel they are honest and trustworthy and will be returning for my next maintenance

  Mike Pathan
7 months ago
When i went to leave the car for the brake work as per my appointment i was told that there will be a charge of 75$ for inspection which was never mentioned.I didn t have a choice bit to accept it.They gave an inspection teport along with an exorbitant charge for brake work .they happily charged me 75$ the for the inspection report and the estimate after i refused .And also delered the estimate for which they charged me.Never going there ! Nor recommend.

  Omar Talib
a year ago
Got a quick oil change and mini safety inspection before my cross country drive. Service was top notch and price was average. Reps and Techs were very helpful. If I was still living in the area I would probably make them my go to mechanic.Services: Vehicle safety inspection, Oil changeServices: Vehicle safety inspection, Oil change

  Birju
2 months ago
They are professional but their charges are unreasonably high. Would recommend doing a bit of research when they suggest any repairs.

  Jigish Parikh
a year ago
Had an appointment and had mentioned that the car has an issue with the vibration at the highway speeds that need to be checked out. The request was acknowledged and was told, we will drive out to find it out. At other shops, I have seen that the mechanic would take the car on the freeway to get a pulse on such a problem. Sal took it to a small neighborhood street next to the shop and on a less than quarter mile stretch he accelerated to get to 60 miles and also sustain that speed it to diagnose. I did not feel it was the right place or way to diagnose it. Larger and wider street route 238 was right next to the shop and a more appropriate place to test it out. Later I was told I'd have to leave the car so they can put it up on the jack and inspect it. I had clearly mentioned I am coming from distance and was not informed that I should plan for a backup to get back home. They may be great mechanics, just that my experience wasn't optimal as a first timer.

  Danny Tan
8 months ago
day 1 : my concern is noise when brake from the back and full service , but the noise still there because they changed only frontday 2: come again because my car many time turn off and engine light was on ( is it coincidence ?? before come there my car was totally fine) and and they found rear brake need to change ( why you didnt do when 1st time come) , engine light they just resetday 3: come back for engine light on again, they changed air filter and cabin filter ( wasted money for 3rd time)day 4: engine light still on, they just realized the problem was MAF sensor . ( wasted money for 4th time.my purposed just want to change break but i have to do 2 kind of service that i dont need earlier. and total i spend was $2750

  Wali Noori
a year ago
Was very satisfied. Sal helped me get an appointment. Got the car done on time and way cheaper than dealership. They even told me I had a nail in tire and patched it free of charge. Will definitely use again and recommend!

  Brandon Curieux
a year ago
I had just purchased a used vehicle and I could tell something about it didn t feel quite right. I don t know much about cars so I didn t know if I should bring it in. Eventually the car required an oil change so I brought it in to Fremont Auto Center. They inspected the car and sent me an extremely detailed review of any issues they found (along with pictures). I also received a call and each issue was explained to me in a delightfully understandable way. My options were explained and I decided to have my control arms replaced, my transmission oil cleaned, my brake fluid replaced, and my wipers replaced. In less than 24 hours my car was ready for pick up. Once again, the repairs and changes were explained to me. The difference in my car s driving quality was stark and my creaky used vehicle finally felt great to drive!Fremont Auto Center is incredibly professional, informative, and helpful and I d absolutely recommend them.Services: Transmission, Steering & suspension repair, Brakes, Wiper blade installation, Oil change

  Eric Lee
9 months ago
A great shop with excellent customer service. If you always had doubts about repair shops, I recommend to go visit Sal at Fremont Auto Center. You'll know what I mean.Services: General repairs & maintenance, Auto engine diagnostic, BrakesServices: General repairs & maintenance, Auto engine diagnostic, Brakes

  Arun Autuchirayll
a year ago
1. Sal is very transparent, one thing I really care about when it comes to auto repair.2. Normal course of action is to book an appointment but there have been times when I needed an urgent check of my car and Sal was very kind enough to ask me to bring it in.3. After an initial inspection, his team would give an itemized list of whatever is needed for your vehicle with a clear breakout of labor vs parts. It is sent electronically and you can approve / decline individual items from the list. Only once you decide they start working on your vehicle.4. Sal would also explain the issue in a way that is easy to understand.Services: Electrical repair, Air & cabin filter replacement, Tires, Auto brake repair, Tire rotations, Vehicle Inspection, Brakes, Battery, Oil change

  Clement Liu
a year ago
Worth the five stars review. They did their best to do what was best for the customer. During the process, Sal even looked up for the warranty that could cover my fix I needed. Excellent service as always! A++Service: Auto engine diagnosticService: Auto engine diagnostic

  Terri Oliver
3 years ago
Fremont Auto Center is an Awesome business because Sal and his Employees are excellent mechanics they really know what they re doing. They will do an excellent job on your car for a fair price. And if you don t know what s wrong with your car they will find it & fix it! My dad and I have been going there for years so you couldn t ask for a better place and they work on all kinds of cars so if you have European cars or American cars they will do an awesome job. They re services are excellent, & great price! With this visit I got my rotors done replace the brakes replaced and everything associated with that area replaced and the car is driving great! In the past my father has had an injury built by Sal and will alignments all kind of things on his Lexus and it always runs like new! Enjoy!Services: General repairs & maintenance, Wheel alignment, Brakes

  Sudhir Kumar Srinivasan
3 months ago
Superb service. Sal is very friendly and helpful. Highly recommend !

  The Prospect (theprospectmusic)
4 years ago
I recently acquired my Mercedes and a co-worker highly recommended that I give Fremont Auto Center a try. I was pleasantly pleased! Great and friendly customer service. I have taken my vehicle a few times, and every time, Sal has been very honest and up front with me about what my vehicle needs. I too, highly recommend it, especially if you're a female, as you will not be taken advantage.

  Suzanne Hoffmeier
4 years ago
Went here because my extended warranty company recommended them and set the appointment. They actually got me in two days BEFORE my appointment date.First of all SAL was gracious, informative and didn't treat me like an idiot as most mechanics do when they see your a woman within the first five minutes.Second, they got my car in and up and within five minutes had initially looked at it and that made me feel like they were truly going to figure out what was wrong.I left my car there knowing that it was in good hands.My car was fixed, ALL repairs made and back to me and they actually found a few other repairs needed that I hadn't brought it to them for that were needed (yes I know what you are going to say, they just want more money). However, I've run a car shop in my career path and its their job to let you know what needs to be done, and find things that can potentially cause you problems down the road. If your Doctor saw that you had a blockage in your heart, and didn't tell you about it now, and you had a heart attack in two weeks, would you go back and blame him? YES, you would. Same with your mechanic. Don't get me started.I will definitely be taking my BMW 328i back to Sal and the shop for all my mechanical needs in the future. GREAT service GREAT communication and all around made me feel super comfortable.Thank you to Sal and the shop for all the work on my car! Highly recommended!!!

  Mike Hursh
4 years ago
Sal was able to squeeze me in for an oil change without an appointment. Great attention to detail. Will definitely be back to this shop. Update: since my original review I've taken several vehicles for service including a weekend tow delivery for a dead dead dead vehicle. Sal and his team were able to quickly diagnose and repair, I was without my daily driver for only one day. Very consistent excellent customer service.