Body Lines Collision Center
4.5 (56)
1923 Freedom Blvd, Freedom, CA 95019
(831) 786-9270
carwise.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andrea Martinez
5 months ago
They were quick and super nice! They finished in the time frame they mentioned from the evaluation.The work was done so well too! They were fixing my bumper and it came out amazing! Color was perfectly matched. They even detailed my interior which was an awesome bonus!!
P L
3 days ago
Car came back looking great. The receptionist always had a smile on her face and was warm and welcoming. I was able to leave my rental with them when I picked up my car. I forgot to get my fast track and a couple other things from the car. George was able to help me even though they were already closed for the day. So grateful for all the staff
John FitzGibbon
3 months ago
Excellent and friendly customer service from Mike and the staff. Always updated me with status of car while in the shop. Mike was able to secure original parts from Honda which I greatly appreciated since my car is very new. I highly recommend Body Lines.
Carina Saray
4 days ago
Good customer service. Everyone in the shop were very helpful they answeard all of my questions. I would totally use the service once again.
Gabriel Orejel
a month ago
Great service all around. From the first person greeting you to your vehicle being returned. Thank you Adi and Tracey, you ladies make the process so easy for us.
Steffany mccabe
a month ago
Professional, helpful, competent service. No complaints of any kind. Recommend and I will go there if I have any future car repair issues.
melissa albor
6 days ago
Great communication during repair services was told when there was any changes via text message and a physical phone call. Staff has great customer service.
Tony Silva
3 months ago
Great service! My car got wrecked and Body Lines made it a smooth process. They assisted with contacting my insurance and the staff is very friendly! Definitely recommend them for your auto body needs!
Edgar Pichardo
a month ago
Super fast and easy to work with, kept me updated with where they were at in the repair process and finished on time of the estimated repair date they initially gave me.
Jose Andrade
5 months ago
Great customer service. They got my car done within a week. I didn't have to worry about my rental car They contacted the Rental car for me.
Bertha Alicia Medina
3 weeks ago
It was alright the only problem is they said my car would be done the next and that was my only transportation. They had it for three days to fix both doors handles that didn't open the doors from the outside
Veronica Ortiz
6 months ago
Excellent service, they always kept me informed of all the process and wouldn t do anything to my car without my permission.
anacristina barajas
4 months ago
I would like to thank the staff for begin so nice and efficient to their work especially a big thank you to candy always super nice and super patient with me I would definitely recommend this place !
Rogelio Martinez
4 months ago
They were super professional friendly, and they always kept me updated. I wouldn t go anywhere else highly recommended.
Ally Geez
7 months ago
Car star body line was a great experience. They kept me formed on every step of the way my car came out looking beautiful overall, hundred percent service.Service: Body & TrimService: Body & Trim
Delfina Sanchez
2 months ago
Excellent service by CARSTAR Body Lines Collision, always ready to help and get the job done. Thank you
Rick Bays
a year ago
My wife s car just got rear-ended AGAIN!I went to BODY LINES the last time for repairs. Mike handled & arranged the repairs. This shop was Very Much geared towards customer service. The whole process was pleasant, the repairs were Exceptional, they kept in touch throughout the process, the repair quality was first class. In short they way under promissed & greatly over delivered in every aspect.I would ABSOLUTELY RECOMEND Body Lines, Mike & their crew. I m using them on this job too!I just wish my insurance co. AAA was half as professional & customer service minded as Body Lines! THANK YOU MIKE!Service: Body & Trim
Alexander Kolman
3 months ago
Great customer service, great workmanship,Great communication, fast repair.
juan valdez
a month ago
I highly recommend this body shop, they have a great service !
Donald Schwartz
9 months ago
As a personal injury attorney, I deal with body shops all over the local area. I have found that Body Lines provides high quality skilled craftsmanship at reasonable prices. Highly recommended!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Baez Maria
a year ago
Decided to go with this place due to reviews. Went for the first time got my quote, and decided to go with them. I took my car and then got my car back. This place puts some squared perfumed scents in your vehicle which should be placed in FLOOR MATTS. Mine was placed on top of a storage compartment and when I removed the scented paper I noticed it got discolored. I brought it up to one of the staff who said they would take care of it and took it to the back to fix this error that occurred on their end. After a few minutes my car was brought back out and he said their chemical did not work and made it worse. Long story short, they said would order the part and than after multiple attempts to try to take my car in they never had time for me and would get bothered when I would call to try to get this part replaced by them who made this mistake. I spoke to the manger George who was very aggressive and told my husband over the phone that he could not wait to get rid of us. This was a mistake on their end that could have easily been solved. I will never go back to this place and will not recommend anyone. George, work on your customer service skills!
Elvis Jagat
4 months ago
Great service and would trust with all/any future projects
Thomas Parry
5 months ago
Great communication and quality work. Finished on time which is amazing. Thank you!Service: Body & TrimService: Body & Trim
Rich Taylor
6 months ago
Great service and helpful with issues that came up. Super helpful staff.Service: Body & TrimService: Body & Trim
Roger Bournique
3 months ago
Good job, guys. Thank you for helping during a difficult time. Paz
rachel baker
5 years ago
Had a great experience here!! The staff was friendly and courteous. I received a rental vehicle (on site at body shop) immediately after dropping off. I was also updated almost daily with a personal phone call by the staff on the status of my vehicle. The whole process was made very easy and efficient. I was back on the road within one week!! My car was returned looking better then ever and I would highly recommend this shop!!
Kevin G Ramirez
5 years ago
I like how the team was able to prioritize work duties based on urgency. Many other places do not know how to acknowledge customers and take into consideration their time, but at Body Lines my time was valued and I felt appreciated as a customer. They took the time to talk to be about my vehicle and even went the extra step to revise any imperfections I found while picking it up. I appreciate how honest they where about everything that was done on my car and what was needed to properly complete my vehicle. That is why I give them a 5 star.
Adrian Calderon
a year ago
The worst body shop repair in historyI do not recommend it the manager. She is very rude. I don t like the way they treat customers. Please save your money time and work.Service: Body & TrimService: Body & Trim
Jesus Is Lord
11 months ago
They did a great job on my repair. Excellent customer service.Service: Body & TrimService: Body & Trim
Candace Taber
2 months ago
Great work and very prompt!