O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nurse Molly
2 weeks ago
Stopped here tonight because my check engine light came on with a long drive ahead. Johnny was warm and quick to welcome me when I walked in. He seemed happy to help quickly check the diagnostic code to make sure I was safe to finish my drive. I felt very grateful to encounter a friendly face when I was a bit worried. He gave me peace of mind. Thank you very much!

  James Muller
5 months ago
Stopped here when the low oil warning came on in my wife's car. It was pretty late at night but Enrique helped us with a little oil and got us on our way. Great customer service.

  Cheokey
5 months ago
This store is the best everyone is so helpful. I'll go here 1st for all my car needs from now on.Thanks Giorgio for helping me with my key fob.

  industry news
3 months ago
The old lady Maria is very creepy.She thinks she is 16yrs old.Never help the customer.I hate this place because of her and I will never go to this store in my life.

  Raymond Reyna
5 months ago
Gio (Giovanni) at O'Reilly was awesome!!!All the interactions with the staff was warm and friendly. The management is doing a great job training staff to be kind to all.Gio scanned both of my vehicles and diagnosis problems on my Jeep and BMW. He even went so far to help me understand how to replace the parts he recommended. Great customer service!There are all sorts of characters that come to this place and what I can tell you is they do a great job handling all sorts of personalities and moods. Let's face it when you're working on a car sometimes your moods change and sometimes fools carry that mood with them while purchasing auto parts. This place is great at not mirroring these moods.IT'S OBVIOUS CUSTOMER SERVICE IS #1 HERE!

  David Hinman
3 months ago
Easy!! Have what I needed. Good price. Great staff.

  Rochelle Pikyavit
6 months ago
Sergio was beyond exceptional, he went out of his way to help our family get our car up and running. Much appreciated, thank you SERGIO!!

  Christi Mansel
11 months ago
Super friendly and helpful. As a woman who doesn't know much about engines, it is usually super intimidating to go into a parts shop. But the staff here never made me feel stupid and went the extra mile to help me.

  C. B.
a year ago
The place looked Great. Brought in 3 plastic bottles of motor oil that was liter in there parking lot. At the service desk a woman and man at 11:45 am on 04/02/23 waited on me.I think this was the rudest unfriendly experience I ve ever had at a O Reilly s. I will never go to this store again.

  Pegi Kauaihilo
10 months ago
Johnnie was incredible! Knowledgeable, friendly and so helpful that I thought I'd gone back in time, like the 50's or!60's!! Thank you .

  Sharman Henson
4 years ago
Quick and efficient service, very nice employees. I needed a battery for my work vehicle which was stuck at the warehouse and the young man helping me (I think his name was Chris) even carried it out to my car for me. I came back to return the old battery to get my core return and did not have any difficulties.

  Wez So_N_So
5 years ago
A nice store to get some auto parts

  Alex Zen
7 months ago
Worst location ever. Asked for help only to be told they are busy on personal phone so find product yourself. Staff needs changing.

  Jacquelynn Wilson
4 years ago
At 9:45 am Sunday 2-23-2020 my husband and I went to this establishment. My husband stood at the counter for a bit only to realize there was no one in the store. He looks out to see two employees outside looking at a a truck with its owner. He immediately turned and walked out. Both employees saw him go in and had no sense of urgency to go in and help. Not the way to run a business I d say.Auto Zone got the $200. sale instead.One should be more careful when you have competition so close.

  Debbie Hollod
a year ago
The guys who work there know their product they were able to get what I need and they were quick about it.

  John O'Neill
3 months ago
Experienced and friendly staff.

  Kyle Cunningham
8 years ago
They have most common parts in stock. Their prices are a little high but that is to be expected from an auto parts specific store. They are reasonable on their return policy and do carry out warranty returns. Returned a halogen headlight bulb that had a 1 year warranty and they exchanged it without question.

  Andrew Roeder
6 years ago
Really helped out as didn t remember my make or year. Came out and checked and then installed the wiper blades. No mess, no worries and no problems. In and out within minutes. Great service and helpful staff.

  Greg Lucia
a year ago
Four workers in the store not one of them would give me a hand. Brought my things to the cashier the guy didn't say one word. Wouldn't recommend this place.

  jewels bouche
3 years ago
The best parts store ever...just ask for Vincent he's the store manager.My car was overheated whilst I was evacuating, because of fires I ended up at O'REILLY'S they were spot on.Vincent recommended VICTORS automotive repair.

  Dale B.
2 years ago
Quick trip in & out. With the help of an employee. Saved me the time of walking around looking. Very helpful. You can expect that and good prices, it keeps me going back.

  Jeff Stone
6 years ago
Need a full time checkout only type / cashier.I don't want to stand behind someone looking for brake rotors for their 95 Oldsmobile when all I want is to grab n go an item off the shelf .Need a speedier pay and go system

  Mr. Mr.
5 years ago
Came here the other day to buy Bushing for my Trailblazer and got next to little help from Cernan C. He didn't know anything about Bushings or cars. I basically looked all the information up myself on Google and I even showed him a picture of it and he still had no clue. Instead of helping me figure out the correct piece that I needed he leaves me at the counter and went to the next counter to check someone out which took like 10 min. He was basically more concerned with working the register and getting people out the door instead of answering questions and "I don't know" being the only thing out of his mouth. Then he comes back after I look up all the information and gets the incorrect part and 2 other parts and tells me "this is all we have" and then tell me "the decision is yours" without no explanation or anything. Very rude and unprofessional. He also refused to let me speak to someone else that was there at the store that knew more information than him after I asked 5 times. If you see Cernan C. There don't even bother with for someone else more knowledgeable and professional to come help you, if you see he's there and there is no one else. Just go take your business to the North Texas location.

  Phil American Ninja Warrior
4 years ago
Absolutely awesome place very professional. The gentleman Cernan help us out a lot what's a diagnostics check on getting us on our way! A+++Phillip Jamison Vacaville's American Ninja Warrior

  Brandon Marc (Brand X)
3 years ago
Great store and the employees are suggestive when im not sure what to get. Friendly service and always have the parts or they always offer to order them.

  Zed Adventures
3 years ago
To be honest, it's my 1st time in this location. And I wasn't disappointed.. Vince is managing it well and his customer service is awesome..

  Joseph Puderer
3 years ago
Good sales team. The shop was clean. I was in and out of there with the part that I needed in 10 minutes. Thank you O'Reilly parts.

  PerksPrisoner
3 years ago
I got here with a commercial account and the experience is pretty great. But it usually is with commercial accounts. If you want quality assistance ask for Vince or Oswaldo

  Jeannette Bradahaw
6 years ago
This place is awesome they have the best people working for them . the service speaks for it employees. I ready love this place . Great job.

  John Canada
7 years ago
Pushy, bought a battery from here and the cashier went and grabbed terminal protectors and the gel that goes on the posts, rang them up and put them in my bag with even asking me!(I was going to get them anyway) but who does that? are you kidding me, won't ever go back to this one again.