Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ryan Crangle
a year ago
Very impressed and found the manager working today (Sat 11/26/22 ~3:30pm) was very accommodating and professional. Instantly got his crew working and prepping for closing at the same time while getting my car immediately into the shop.A+ Rocked it!
Mick costello
2 months ago
I went to have my car have an oil change and service was excellent the staff did an excellent job of checking everything out I will definitely go there again
Kim Banks
a week ago
Austin greeted me with a good morning, and he was polite and respectful. I was in and out in 20 minutes.
l. Dash
a year ago
Worse experience ever took my car here for an oil change like I ve had done in the past. Only this time their staff did not put my oil filter on correctly. I ended up having my car towed to a local repair shop. ($79 for the tow, $190 for the repair service) I hadn t notice any oil leakage prior to my vehicle being in the shop.Btw, my car had cut off on me while I was on my way to work.I called and spoke to the manager, he told me to come in so he could make things right. When I got there he told me he could give me a free oil change and new windshield wipers. After I m out over $200 due to their employees Negligence. Unacceptable I was told he d been having trouble with his staff since he s been there in October. He also told me that sometimes, they just fall off . Which me no nothing about cars, I asked the mechanic I took my car to and he said thats BS and that I should call the bar.Won t be going back to this location EVER again!Service: Oil change
Naser Baig
a month ago
Service was quick and straightforward. I went early in the morning, and there was no wait at all. Totally painless.
Dodgie Calpito
7 months ago
I just received the best oil change service with Austin leading the his team. He clearly explained to me my options before the service and pointed tips on how to make my run better. All within 20 minutes. 10 stars to Austin and Jiffy Lube!
Cooper Waldron
7 months ago
Friendly, but incredibly slow. 2 cars in the bays and two ahead of me in line, took an hour and 40 minutes before I was done. 20 minutes in line before anyone even acknowledged I was there. I won't go back unless there's an open bay, I don't have that kind of time to waste. The best part about this place is the Chinese Restaurant across the street.
Brandi Bell
3 months ago
I've never had a bad experience here. The technicians are always very nice and they do a great job.
Brian Evans
10 months ago
Great customer service, quick in and out. My go-to oil change team!!. 2023 update. It's still an amazing crew...prices have certainly increased... but I get......
Ashlyn Artis
10 months ago
I ve been going here for a minute now and the service I receive is great. I am always in and out in a matter of 30 minutes. Not sure of the gentleman s name (but he wears glasses and a black beanie all the time), but he is very personable, professional and checks with me before changing anything. Great customer service from the new manager as well.Service: Oil change
Yaneivi Williams
8 months ago
Had a great experience. Went in expecting to have to wait a while. They were able to get me in quickly. Staff seems young but they were all super friendly and attentive.Service: Oil changeService: Oil change
Jacob TN
11 months ago
If you use Car Advise, this location will treat you and your vehicle like garbage. I went here, for a simple oil change, the attendant Joshua gave me attitude for them losing money on the service, they made me wait until everyone behind me was done first, and I'm not sure exactly what they did, but my car has been running rough since. I'm going to another shop to get an honest opinion and change. My paperwork was in incomplete, (I have the previous paperwork to prove it) and apparently Joshua thought it would be funny to add a $20 discount on it, even though I never even see that discount through Car Advise. Very suspicious activity, I will not be coming here anymore while this guy is around, even to service my other vehicles unregistered with Car Advise. If you don't like losing money with a fleet company, then simply don't have a contract with them!
Les Carpio
11 months ago
Great first time experience. Getting the cars in seemed like a bit of an issue (which cars went in first, small cars then trucks, etc). Went in for an oil change, left successfully. Will try to go here again next time!Service: Oil changeService: Oil change
Love Rose
10 months ago
Felt like I was lied to when I asked if I was good on Coolant and 5 days later my thermostat is starting to heat up. I popped the hood and I m empty! Like why? Just reflecting on the staff they were basically kids, and I don t ever have to go back
Ashley Perry
4 years ago
The guys there are amazing! They got a whole slew of work done in an hour. Pictured below is the headlight restoration service! My headlights look NEW! Thanks guys!
Chris C
3 months ago
Very professional and rather quick. I will be returning for my next oil change.
Mateja Kibler
a year ago
The guys that work here are amazing. Best experience that I've ever had! They were very thorough with what they were doing. I definitely will be coming back here for sure. I absolutely love the communication that these young men have not only with the customers but also with each other.Service: Oil changeService: Oil change
Kenneth Assenzio
a year ago
Crew was very friendly, provided quick and efficient service and I was in and out in 45 minutes. Best of all they didn t try to sell me something I didn t need. Great job guys!Service: Oil changeService: Oil change
Ellerie Mattias
2 years ago
Incredible service provided from this place. I arrived before opening and was seen at 7:30am on the dot. I was out of there by 8am, oil changed and ready to hit the road. Curt is the technician who serviced my vehicle, and not only was he extremely professional and personable, he was attentive to all details of my oil change. Wish I could've given the guy a proper cash tip, I mean really! Thanks again!Service: Oil change
yessir ri
2 years ago
This location is managed by two young guys that are doing a fantastic job of trying to provide excellent and quality service. They are working hard and even though it was busy, the management team made sure to get me through the process of my inspection as quickly as they could. They were positive in the midst of the chaos. While I was complaining due to the wait times (I am still learning to be patient), I was impressed by how great they handled my frustrations. They were honest and polite as well. I would choose this location again over any other hands down! I used to go to Walnut Creek before having this great customer service and service experience today. If you ever issues with the staff just reach out to the onsite manager and assistant manager as they try to make sure to provide quality and professional service!
Bernadette Folliott
11 months ago
Customer service was good and staff friendly. A thorough eval of the car and decent pricing. Time was a little long but tolerable.
HighAzFnck420
3 years ago
I got my first oil change done here today for my brand new 2021 vehicle. Their Customer Service and the work they did on my vehicle was very exceptional. They did a thorough job very efficiently. Everyone there seemed to enjoy their job. That s very good to see, especially during these times. I would never let a disgruntled employee who seems to hate their job touch my ride. Thanks again for the oil change.Service: Oil change
Pamela Pointer
3 months ago
The entire staff was extremely nice and professional.
Finallie Gilmore
2 years ago
I arrived and was greeted politely. The team of guys that were there took care of my car and checked tires and wiper fluid. I didn t feel like a woman that was being taken advantage of. I felt comfortable and taken care of. This was my 3rd oil change with jiffy lube and I will definitely be returning.Service: Oil changeService: Oil change
Vinson Johnson
a month ago
Good quality service... Discounts are basic though
Ralph Fleming III
7 months ago
This Jiffy Lube has phenomenal custom service.From the service writer to the technician's. I was highly impressed. Whether you're looking for an oil change or a vehicle inspection for Lyft/Uber.They'll take care of you in a timely and courteous manner. Thanks again Jiffy Lube. Keep up the great work.
Michelle Dorton
3 years ago
I came in for a simple oil change and got just that. The tech told me the recommendations for my mileage and when I declined he didn t try and pressure and force me into the service. Everyone I came in contact with was polite and professional. My car was done in about 30mins! I think I ve found my new go to shop.Service: Oil changeService: Oil change
Mike Burt
a year ago
Arrived at mid day, it was pretty hot, and there was a long line, but the Fairfield, CA team did an outstanding job of getting people checked in quickly and washed everyone s windows. The crews in the pits were hustling to get everyone serviced as quickly as possible. Really Great teamwork by this group!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Dani Booth
a year ago
The people who work there are hella nice and they also give military discounts. The service was quick and when they noticed issues with my vehicle, quickly asked if I wanted it fixed on the spot.
Dannie Green
a year ago
All of the technicians at were busy and conscientious at Jiffylube in Fairfield. Our experience was pleasant and were in and out in a Jiffy. We got an honest appraisal of our cars needs so we feel we have found our go to place for car s service.Service: Oil changeService: Oil change