John's Used Cars and Wreckers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daniel Hyde
2 months ago
Have made several trips to find thing needed. Gary is knowledgeable,Phil is helpful and friendly. Don't let the new construction fool you. Inventory is best around

  Kim M
4 weeks ago
Been going here for decades and Gary always steers me in the right direction. My daughter goes here too now because we can depend on getting good advice.

  Teresa Raphael
2 months ago
Gary always finds the best prices for the parts I need for my cars. And the price is always right

  Isaiah
4 months ago
I've called salvage department on multiple occasions. They NEVER answer their phone. Ever.

  Oliver Olover
4 days ago
They didn't call me back.

  rollie nelson
3 weeks ago
My personal go to location for used parts.

  Kayla H
2 years ago
Super friendly and fast service. I took my mom so she could recycle her car. Lissa was super helpful and very nice! She explained what we needed to do to get the car recycled. We came back with the appropriate paperwork and she got us on the schedule. The car was picked up rather quickly. Very pleased with their service and would recommend them to anyone needing this service.

  John here
a year ago
Went in search if some wheels for my vehicle. When I got there I went to office and spoke to a super friendly lady who told me that I had to call a guy who took care of all the parts inquiries. She gave me the business card and I called. When he answered he asked what my vehicle was and simply said they have no wheels for it (Suzuki) . I explained that the wheels also fit Chevy equinox, Kia, and a few other makes. He simply brushed me off. Definitely no way to run a business, especially when the business put their faith into you and contracted their parts department to someone who clearly has better things to do than attempt to check in inquiries instead of dismissing out of hand.

  Helen Martin
2 years ago
I had a great experience. The sweet lady working at the front desk was so nice. She made sure to do everything she could to help me and I couldn't be more appreciative. I highly recommend John's.

  Robert Neal
4 years ago
This place is great, John has professional courteous and friendly staff, if you're looking for a used car part or any part I can almost guarantee you John's got it and if he doesn't have it he will point you in the right direction of a quality part. I bought hundreds of parts from Johns and let me tell you each and every part that didn't work John replaced for free and those they couldn't replace, they give me a refund. I highly recommend this place.

  Blazeroni Lazeroni
4 years ago
One star willl have to do. For some reason they never have any parts that I need for very common vehicles s10, f150, civic. They unwilling to order them as well. I had the cash but the owner or manager "Gary" claims that my vehicle is not worth the price of the parts.... Just because you a delusion everything not yours is worth far less than it is, while simultaneously thinking your items are like gold, they aren't, buddy.. I don't see why or how a low level managers opinion of what something is worth is relevant to the fact that I need a part, I have the cash for it (was willing to pay beforehand), and if money is lost it's not on them. it's not like they honor their "warranty" anyways. They do not have specific terms posted anywhere for said warranty, the terms are whatever they feel like making up when you come talk to them. Whatever the issue may be on a replacement engine, they will find a way to blame it on you. I would highly recommend that the employees take a class or two in customer service. If there was another junk yard within 100 miles, I would go there. At the very least, you have served as my inspiration to open my own yard to undercut your pricing in every aspect, hell, I'd even buy useless cars just to take business and customers from you.

  Gilbert J Smith V
2 years ago
Lissa was an absolute pleasure to do business with. I needed a hood, door, fenders, and a few other pieces for my 1999 4Runner. She was able to provide me with everything I needed for a great price! :) If I ever need parts again, I know who I m going to. Thank you Lissa!

  Cass
5 years ago
This place is super busy, either with the phone ringing off the hook or the somewhat impatient patrons inside.Just slow down, be patient and shoot the breeze with the people there.The are super knowledgeable about their jobs and just great to talk to.Price wise, they are slightly lower than online prices and I didn't have to wait for parts to be shipped to me and I didn't have to drive to Redding to get parts.All in all, a good experience. I bit behind estimated wait times, but that's okay.

  Ralph Stehman
5 months ago
No pic and pull and no one to pull parts for ya. Bummer

  Jerard Shaha
5 years ago
I have been a customer of John's for many years ! They have always been the go to for any of my used parts needs , excellent service & huge organized inventory . Being born & raised in Humboldt I moved to Paradise several years ago & still made trips over to take advantage of John's great service ! Last month after the tragedy there I got a message from owner Rick Fox to find out if I was all rite & if he could help me.so I told him I was getting an RV to live in for a while & it needed tires �6 he GAVE me the best & probably the most valuable ones in his inventory *BIG THANKS to him & his GREAT staff ( Bill Lacky) for helping me through these hard times.John's ROCKS

  David Price
2 years ago
Gary at John's has always been super helpful, But ever since the new rude women has been working up front that place is useless.Don't spend time or money here.If i could give negative 5 stars I would

  R C.
2 years ago
Unprofessional, rude, misleading, scam centered chop shop is what it is. Horrible customer service with the goal of misleading the public for their benefit. Pretty sure they're taking out their losses from the questionable fire they had recently on their customers. Will never recommend this company to anyone.

  Nathan Akre
7 years ago
It's a junkyard, most of the employees and family owners seem like cool folks. They pulled an engine for me, for cheap an it runs great. They banged it up though. Maybe tip them ahead of time and mention to be nice to the parts they pull.Due to location and friendliness they get 4.

  Noelle Ichelle
4 years ago
On three separate occasions I have called ahead to see if there was a part, was told it was available /being held, driven an hour to get there, and then have been told that they never had said part in the first place. The people are friendly but obviously not very diligent or organized.

  Melissa Daniels
2 years ago
Lissa at the front desk was the worst person to work with. She was extremely disrespectful and unprofessional. The car was processed and picked up yet she still refused to fill out the DMV release of liability REQUIRED by the state of California, even after a week later. She called to scream at me, interrupt me when questioning the process, then had the audacity to hang up on me when I asked to speak. She's a wretched woman.

  El Pedro Meixlo
7 years ago
Too cool for school. These guys don't try to help they just want to prove you wrong and establish their parts knowledge superiority, even if they are wrong. I am a seasoned mechanic and know how to have someone pull a part for me. I guess being the only game in town gives you some serious rude tude. Back to eBay I guess. Thanks for nothing John although you were slightly bearable, your man is not. Must be slim pickings for employees these days

  Wade Smith
a year ago
Great place to get car parts in going there for a whole lot of years really nice people work with

  Emily Jasnosz
2 years ago
Lowest score I could give. Customer service in the sales section when I called was a joke. They would not help me at all and just told me to go onto their eBay website which is not very user friendly. Overall the rude woman who answered the phone SUCKS and I wouldn t even buy the part IF they had it!!

  Eric Foust
4 months ago
Always nice but always busy

  SkywalkerOG707
4 years ago
I called about a bumper for my truck and they told me they had one in the yard for 175 dollars. I drive an hour up there, then stand around in the office like a jackass for about 10 minutes until I realized that basic customer service doesn't exist there. If it's your first time going to John's bear in mind that no one acknowledges your existence there so you gotta go up to the counter and bother somebody for help. After some more standing around I got taken out to the yard and guess what? The part I was quoted over the phone didn't even exist.

  Gary Sack
6 years ago
I like and trust Gary at John's he has saved me a ton of money over the years. A good old fashioned junk yard, being forced to become modern, unfortunately. They are busy in the afternoon...try to come in early in the day.

  Ian Grall
4 years ago
Bought a transmission and transfer case and had them shipped up to Oregon. Bill was great help and provided excellent service. Definitely recommend these guys.

  Brandii Anne
5 years ago
So these guys and gals truly are awesome and if you need a part or need help finding a compatible part , they come up with the solutions to help there customers. I HAD THE HARDEST TIME FINDIND A PART couldnt find a part at any auto parts store nor on amazon and YOU cant order this part EITHER .I told them the part and the yr and compatible years they had part for me and truly went out of there WAY. I dont live in town . They are amazing.Thank you johns auto wreckers...

  Luke W
4 years ago
Junk yard folk, to the core. Probably got good parts and such, but a real scam getting rid of anything. Staff skievy, but sometimes you need it done. Usable, but left feeling gross and trapped into using their services because of the lack of alternatives.

  Gideon Stelmack
3 years ago
The guy tried to charge me 75$ for a simple mounting bracket when I could find the same part online for 50$ this place is a rip off. Auto salvage is supposed to be where u can find cheap used parts, this is not like this.