World Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nava 0 Tabkum
11 months ago
I would not recommend this place for anyone if you are looking for a decent repair. I had my car here for front side fender bender. The shop repaired it but misaligned the installation. Tried to tell their shop person, but was ignore about it. So now, the car has this gap between the hood and the side body. They don't pay attention to the detail and don't care about the customer complaint. If you love your car, take your nice car somewhere else. There are multiple places that shown poor workmanship. I post only one pics just as example. "One should give credit where credit's due. And none, if they don't deserve it!"Services: Painting, Body & Trim

  Savanna Smith
5 months ago
Hugo was awesome, they communicated effectively, they even cleaned my car afterwards! Super happy with the service, and they were all really nice and helpful! Great experience!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Devan Joseph
10 months ago
Cosmetically looks fine. The body work looks good.They also replaced the radiator. However upon returning the car they didn't add radiator fluid and didn't mention it when I picked up the car. Less than a week later my car starts to overheat. I pop the hood and low and behold they didn't add any fluid after they replaced it...they either should have added some when they replaced it or should have told me I needed to add some. Here's to hoping my newly replaced radiator hasn't cracked in the week in a half since I got the car back.Service: Body & Trim

  Aryan Mohsenzadeh
8 months ago
Had some work done by these folks awhile back, and the paint did not hold up. Paint started peeling and I had to come back for them to fix their work. Not a problem though, I understand things happen. What I will not tolerate however is the disrespect by the staff. The people in the office give very short winded answers and do not like to assist you when you have questions. They are lazy and just sit in the office on their phones. Their attitude is disrespecful and they just trying and shutter you out the door so they dont have to talk.

  Dr. Dexter Nguyen
a year ago
It's unfortunate that I have to write this review, as I did not want it to get to this point. Dropped off my Subaru Outback for a rear end collision on 11/30, and they got the approval from my insurance and started the work 12/5. Brian was the person handling my case.First estimate of completion was 12/13, and ends up being delayed. Not a big deal to me - Brian says it will be done three days later on 12/16.When 12/16 rolls around, another delay. Ok, things happen, I get it. Four days pass until 12/20, where Brian leaves me a voicemail saying my car is 100% done. I call back to confirm, and Brian says it actually is NOT done, and that they are done in terms of the hardware side of things, but needs a technician to come out to calibrate the rear auto lift gate.Something sounds off, since it's been delayed multiple times at this point, and I head into the shop to see a technician physically installing something - aka Brian was incorrect in telling me that the car just needed to be calibrated.Mike helps out and tells me that they are unable to fix the auto lift gate, and that they may need to bring it to the Subaru dealership to get it fixed. I ask him over the phone that same day when the ETA will be, and he is unable to give me an ETA because it would be wrong of him to give me a date because he is unsure if it would be correct. That's fine, better to underpromise and overdeliver. I get it.Fast forward to today, 12/28, Brian calls me this morning and tells me that the Subaru dealership is DONE with the car, and that he will call me later today to confirm the car is ready to be picked up.Unfortunately, Turns out when I just called the shop, the first woman that I spoke to stated that the car is not ready and forwards me to Brian. Brian states that the car is NOT ready either.So in review, the car has been delayed quite literally 5 times. Inaccurate in their assessment of how to fix the car, inaccurate assessment of how long it takes to fix the car, and very poor customer service in my opinion.And I still don't have my car back.Service: Body & Trim

  Jeff Arce
a year ago
Terrible experience. Audio/Navigation head unit was working when I dropped off my car to have body work completed. When I picked up car after body work was completed head unit not working. I asked if they had to touch electrical work at all and was told no. Upon further inspection by the shop I was informed they did have to disconnect electrical to replace quarter panel and rear door. In the end, they said they did not cause head unit to go out and was not responsible for damage. STAY AWAY, not trustworthy. If I could give ZERO stars I would.Services: Painting, Electrical, Body & Trim, Welding

  MerXs Booking
4 years ago
This shop was my insurance company's referred shop. Checking in was a breeze, the insurance company and the enterprise rental company were both at the same location, making it very convenient to drop off. My repairs were estimated to be completed at 5 days but was done by three.They did a really nice job detailing it, it looks better than it did before it was hit. The shop also let me drop the rental back off with them so I didn't have to make so many trips. Thanks guys, great job!

  Angie Rivera
2 years ago
Would give 0 stars if possible. Our spent about a month here which I hope is reflective of the amount of work that went into fixing our car. However, upon picking up our car and returning home, we realize items were missing worth $100.I never would have imagined that technicians/staff would steal lacrosse equipment or else I would ve taken it out of the car. I called several times that day to ask what happened and kept getting a run around of excuses. Totally untrustworthy, stay away from the Escondido location!

  Darius X
4 years ago
I am a huge skeptic when it comes to repair shops, this comes from more unpleasant experiences than I care to count.So consequently, I generally procrastinate and avoid engaging shops until I absolutely must give in.My threshold for satisfaction is pretty low, l just want my car fixed right within a reasonable time at a fair price.My beloved 2006 Honda Element with 200k miles was beginning to shed her paint on a few body panels. I got an estimate from one facility for around $3,000, which was about half of what my car was worth so that wasn't going to work.I stopped by World Auto Body, and was greeted by a friendly manager who quickly and promptly gave me an estimate of a fraction of what the other shop offer. I was quite pleased but also a bit apprehensive since the cost was much lower.I decided to go ahead and schedule it anyway figuring that it was worth a shot.When I got my baby back, I was stunned at how good it looked! The difference was night and day. But would really took me by surprise is the extent that these guys went over and above.They went the extra step to detail the whole exterior, wax and polish, and restoted my headlight lenses and no extra charge.Not only that, they also paid for me to get an Uber ride 25 miles away to get my other car also at no extra charge.I can't express how appreciative I am for the amazing service that these guys provided. I never thought I would give a glowing review of an auto repair shop.They truly exceeded my expectations and I most highly recommend them to anyone looking for paint and body work.

  Brandon and Thomas Lewis
3 years ago
Wish I could do 6 stars!!!!Absolutely fantastic service by the entire staff! Fast turn around time and the quality is better than when I bought it!I hope that you never need a body shop, but if you do, you should definitely come here. Top of the line repairs and the paint match is spot on. Seriously awesome. Customer service is 10/10!

  Troy Kuisle
5 years ago
Geico Insurance authorized auto body shop and all around great service from start to finish. My car was rear ended and there really was not a lot of damage, but I wanted it fixed. Since this accident was not my fault I did not have to pay a deductible and was given a rental car which was all handled at the same time I brought my car in. I took my car in on Monday and they had my car completed in like new (actually in some ways better than new) by Thursday. I found out that they repaired a bumper rail that holds the bumper in place that apparently looked to have been repaired before, which was news to me, since I had bought the car from the local Kia dealer and they did not disclose any accidents to me when I bought the car; Ivan explained that they repaired the bumper to factory specs replacing the bumper rails and it does looks perfect, like new. I had also asked them to repair a front fog light that had popped out of its clips and they did that totally comped, which was super cool as the dislodged light bugged me and was impossible to get to without taking things apart, so these folks are great, personable, helpful and do really good work. Thank you from a very satisfied customer.

  Teresa Arias
3 years ago
World Auto Body is an all around first class business. Mike, the manager is extremely professional and upfront with estimates and quotes. I was extremely happy with the body work done and the prompt attention to my vehicle. From beginning to end the entire experience was great. I definitely recommend World Auto Body for anything big or small.Services: Painting, Body & Trim

  Tia Mapes
5 years ago
WARNING!!! STAY AWAY FROM World auto in Escondido. They are incompetent . They cause severe damage to my car and geico approved us taking our car to another mechanic to repair all the damage that world auto had done to our car . In addition to that when they supposedly repaired our car we had to take it to the dealer to have bolts tightened that they never tightened. They paid the $250 fee to the dealer . But never told Geico about their incompetence. Be warned they do not know what they are doing when it comes to automobiles. And you are risking further damage to your car. If the system would allow they would be no stars or negative stars .

  Mike J.
4 years ago
My wife popped a tire and AAA brought it here. They wanted to charge $200 for a new tire and $300 for install. When garages 5 mi away charge $99 for the same service. Avoid this place!

  Carolina Michel
4 years ago
Love this body shop s customer service! They kept me in the loop with what was going with my car the entire time and made sure to clear everything with me before I drove off the lot. Thank you WAB, if I ever need a body shop this is definitely where I ll go and where I ll recommend for others!

  Ann Philley
3 years ago
They did a fantastic job on my car! Ceaser kept me informed of everything going on and made it a better experience than anticipated.

  Tiffany Joyce
2 years ago
Excellent customer service and great experience. Got everything done quickly and correctly. Went above and beyond our expectations. Highly recommend.

  Hadrian Harper
3 years ago
I appreciate the quality service. Everyone involved was very helpful. Great to have the car back and running so well, thank you.

  Tuan Pham
2 years ago
Great staff, very friendly. Previous work was up to standards and quick turnaround on repairs.

  Debbie Cherniak
4 years ago
These people are the only place i go for bodywork for my car. They do a fantastic job.

  The Cleaning Authority North San Diego
2 years ago
Awesome service, very friendly staff, easy process.

  Luigi Gonzalez
4 years ago
A big thanks to Mike, he made the wholeexperience very simple

  dean kinch
a year ago
Great shop Excellent customer serviceService: PaintingService: Painting

  Gidget1w Wiest
10 months ago
Some small details were missed.

  Emily Lienhard
3 years ago
They do such amazing work!!

  Elizabeth Montes
a year ago
Horrible customer service Service: Body & TrimService: Body & Trim

  Ezequiel Pelaez
2 years ago
Fantastic worck. ecelent costumer service..

  Lourdes Guerra
3 years ago
Good work

  mohamad Fakhri
2 years ago
Nice bodyshop, good work

  Kacy Stringham
2 years ago
Great group of people!!!