Toyota Escondido

4.6 (8959)

  231 E Lincoln Pkwy, Escondido, CA 92026
  (760) 746-0601
  toyotaescondido.com
  Claimed

Auto repair shop Auto parts store Toyota dealer Car dealer Car repair and maintenance service Truck dealer Used car dealer Used truck dealer

From the business

  • Identifies as veteran-owned

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle Reed
2 weeks ago
I have to say, this experience was nearly perfect, if having car trouble can be. While here for work, my 2021 Camry started having battery issues. They were able to get my car in, do diagnostics and fix the problem, all before 4pm on a Saturday! The only thing keeping it from being perfect was they don't have tow service, but I have AAA, so that wasn't a problem. Great job guys! Special thanks to Manny P. I hope I never need you again, but if I do I know where I'm going!

  Blanca Rodarte
2 weeks ago
I was referred to Toyota Escondido by a friend who referred me get in contact with Pedro Bernon at Toyota Escondido. Pedro took really good care at helping me find what I was looking for. I drove out of there with a car that both my son and I absolutely love. Pedro thank you so much for your outstanding customer service. I highly recommend Toyota Escondido as they do have great staff who will take care of their customers needs.

  Aimar Yousif Raheema
4 weeks ago
Huge center, pricy but you can get full car inspection and other car detailing!Shop inside purchased two ice cream one mango and another coconut, so yummyWaiting time round one hour or even lessHighly recommended Javier Zazueta..Toni Henderson; thanks for the $20/off

  Jason Lee
4 days ago
Booked my appointment online. My car was checked in with the service department as soon as I arrived. Within 10 min I was waiting for ride to take me home (provided by the dealer). In addition to the 100k service, my 14 year old FJ needed new tires, brakes, an antenna and other checks. It was all done within 24 hours. Amazing

  Carl Schulman
a month ago
We just leased a new Camry from Toyota Escondido. Firstly love the car. Smooth ride, very responsive, quiet and very comfortable. Perfect for us seniors. Also very happy with dealership. I have purchased quite a few cars over the years and hated the process every time . But these guys were the best. They were honest, up front, treated me with respect, and made me very comfortable. Would highly recommend both the car and the dealership.

  TAM NGUYEN
a week ago
Escondido Toyota lucky to have Javier Zazueta. He is knowledge, professional, very nice and helpful. I don t know anything about mechanics, He explained things well, what important need to get done and what can wait so I can understand. He stay late so I can get my car back on the same day. He also help find some discount for us, I recommend him when you come to this location!

  Tina Leavitt
2 weeks ago
Our service tech Chris was very curious and informative about how the service of our vehicle was going to be handled and the work on our vehicle was completed in less than two days when he said that it might take longer. My wife and I were very happy with the service we received. Thank you Chris sincerely appreciated Chuck and Tina

  Vanessa Sandoval
2 weeks ago
My experience at Toyota of Escondido was amazing! Got a same-day appointment on a Saturday, and Mae was super helpful and friendly. They even got me an Uber ride home while they worked on my car, and picked me up for me to get my car, which was a lifesaver with my toddler. And to top it off, they helped with my son's car seat, going the extra mile. Definitely coming back here for all my car needs!

  Mengnan Tian
10 months ago
I came here for maintenance. They are usually super busy, and today was no exception, but their service was very professional. The service person gave me a clear estimation about the waiting time when he took my car, and the tech finished the job within the estimation. When I picked up my car, the tech explained what they did on my car and what I should do next. It was a good experience. Also, they have a very cool 1972 Toyota in the lobby, which I took a lot of pictures. It is such a beautiful car.

  Mark Swenson
a month ago
My experience at Toyota of Escondido was very pleasant overall. But most importantly, my experience with my Service Advisor, John, was EXCELLENT. His kind demeanor, attention to detail, and overall professionalism was exceptional. Having to take time out of your day to take your car in for service is not something most people enjoy. However, John actually helped get my day started with a smile on my face. Best service experience ever! THANKS!

  Yesenia Rodriguez
a week ago
Really happy with the service I received when I went in for maintenance. Essa Melendez was professional, polite, friendly, and insightful. Everything was explained and all of my concerns and questions were addressed/answered.

  T D
a month ago
Juan Garcia is a very helpful and knowledgeable manager at this location. I just wish the prices weren t so high. Nonetheless, he was very attentive , professional and accommodating. Got to the bottom of the issues at hand and was quick to respond and offer solutions regarding my Toyota. 4 star rating is only regarding the pricing, besides that everything went well and I m very happy !

  Vanessa Saenz
2 weeks ago
A big thank you to Steve!!! Steve s initial response to my inquiry was quick and polite. He invited me in for a test drive in the evening after work, as it worked best for my schedule. During the test drive, he displayed a great deal of knowledge about the new 2024 Prius regarding its very appealing safety features. Steve was kind, collected, and well versed. During the buying process, he did a great job working with my needs and I left that night in a beautiful new Toyota! Loving it more and more each day. Thanks again Steve. The team is lucky to have you.

  Mary M.
a week ago
We used to bring our old Toyota here back in 2012, recently we decided to buy a brand new four runner, and we just had our first service with them too, I don t have enough words neither enough stars to rate their service, Toyota Escondido and their employees always go above and beyond.Thank you for always make us feel special by providing excellent service.

  Katie Sanderson
2 months ago
Erica's service was friendly and extremely helpful. She communicated every detail clearly every step of the way. She did every possible to make sure my car was taken care of and dealt with the insurance company relentlessly. I felt my car was in capable, careful hands with the service team. Excellent experience over all.

  Steven Salazar
6 months ago
Came here to buy some toyota accessories and the. Customer service here is great !Environment is also greatYou gotta check out the old toyota in the showroom. i won't spoil it with photosBut check out my GR Corolla Circuit EditionTo be honest, I came down here for the photo shoots .This car looks amazing and drives better than i could have imagined. I like stopping by to pick up parts and fluids here.

  Anush Clyde
a month ago
We built the car on the Toyota website and were contacted by Sean Skinner from Toyota in Escondido. From all the reps we spoke to at other dealers, Sean was not into haggling he straight out gave us the best deal from 7 other dealers. It was a pleasure doing business with Sean, whose not your typical car sales rep. It was smooth and painless. We were passed onto Julio, who s been working at this location for over 15 years in the finance department once we decided on the car. He was the first who didn t try to pressure us into buying what was not needed, but gave us the options to choose, instead of sneak in costs that others have tried in the past. We really appreciate their honesty, integrity and respect for the customer. Without hesitation we recommend these men to family and friends. Thank you both!

  Lynda Poage
a week ago
I was there far longer than I thought and unprepared with food. Protein type snakes to buy would be good. I also forgot to ask for coupon and senior citizen discounts. Employee were very courteous.

  Margie Wilhelm
a week ago
Andrew was informative and was careful to explain services needed. Noting was done without my ok. I was given the cost of each service so there were no surprises. I felt very confident on the work that was done.

  Michael Buonomo
5 days ago
If I could give Toyota of Escondido zero stars, I would. Our experience with this dealership has been an absolute nightmare, and I wouldn't wish it on my worst enemy.We purchased a 2021 Toyota Highlander from them, thinking we were investing in quality and reliability. What we got instead was a lemon that has become a constant source of stress and frustration.Every three months, like clockwork, we find ourselves stranded with a dead battery. It's become a routine to call AAA for a jumpstart and battery replacement. This is not what anyone expects when buying a brand-new car.We've taken the Highlander back to Toyota of Escondido ten times now, hoping for some assistance or at least an acknowledgment of the issue. But each time, we've been met with nothing but excuses and a refusal to take any responsibility.Their customer service is shockingly poor. They brush off our concerns, suggesting it must be something we're doing wrong or that we're not driving the car correctly. Really? Is that the best they can offer?It's clear that once they've made the sale, Toyota of Escondido couldn't care less about the customer experience. We're stuck with a lemon of a car, facing constant inconveniences and expenses.Save yourself the headache and avoid Toyota of Escondido at all costs. They sell faulty cars and wash their hands of any responsibility once you drive off the lot. Do yourself a favor and take your business elsewhere. Your wallet and sanity will thank you.

  Tashia Brown
a week ago
Great customer service! The rep who assisted me provided excellent service, going above and beyond to make sure I was satisfied. He reached out to my warranty service and found out that the services I received were covered. This is the only place I take my RAV4 to for service.

  Tony Brambila
3 weeks ago
Just bought a 2024 Corolla hybrid SEToyota Escondido, loved how Sergio in financeWas fast and professional with all the paperwork used Toyota Financial for the loanIn and out so fast loved it

  Zoey Kure
a month ago
Thank you for the service to our Corolla today 3/2/24. Essa did a wonderful job of explaining the details of our vehicle service. Also appreciate not be charged for work that did not need to happen as Essa said the diagnostic codes had no bad signs. Thanks Essa and Francisco.**i just wish the vehicle would have been washed as a courtesy.

  Nyla Vivas
a month ago
Great help! Definitely coming back. Friendly, patient and so helpful. Got a free Lyft ride to and from home when I dropped off my car which was so convenient for my busy day! Thank you so much. Please do not stop having a great service here.

  Kevin Grogg
a week ago
Juan Garcia was super helpful in walking me through the services my car needed. Appreciate his efforts and everyone at Toyota Escondido was great. Always a great experience.

  James Boyce
2 days ago
Toyota Escondido continues to deliver excellent service on my Prius that I purchased at another Toyota in San Diego County. It is consistent with that we received when lived in Escondido and had three Toyotas for our family. Friendly, thorough and professional, we have always been pleased with their service.

  Jen Sullivan
2 months ago
Check in/checkout was a breeze. They serviced my vehicle quickly and the electronic delivery of recommended service was great. One of the best service transactions I ve had with any dealership. Thanks to Christopher Sullivan for his great customer service!

  marley kooiman
2 months ago
I dropped my car off around 10:00 which was when I made my appointment. Got lost a little bit but with asking for help once, I was directed right where I needed to be. I was helped by Christopher who was extremely nice and personable who then gave me a call when my car was ready and I picked it up immediately with no struggle. I asked a few questions about maintenance I was told I needed, he answered very truthfully and told me the best times to come in to maintain good care of my car while still not spending an unnecessary amount of money!

  Marielle
a week ago
Essa was an exceptionally kind service tech who clearly detailed each service my car would receive. I appreciated his thorough listing, the care he showed in helping me, and his service.

  Joshua Verdugo
a week ago
Needs a lot of work here, took a long time for what was done . Staff was nice . Oil stains on my fenders/ hood and door handles inside of truck every time .

  Opening Hours

Monday 7 AM-8 PM
Tuesday 7 AM-8 PM
Wednesday 7 AM-8 PM
Thursday 7 AM-8 PM
Friday 7 AM-8 PM
Saturday 7 AM-7 PM
Sunday 10 AM-6 PM

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