White Oak Mercedes Center

4.8 (34)

  15631 Ventura Blvd, Encino, CA 91436
  (818) 708-1871
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Sawiris
3 months ago
Cam is an absolute gentlemen and professional. His guys can diagnose in seconds and they get the job done right. Cam and the crew went above and beyond; from helping me get my car to the shop to staying late for pickup. I cannot recommend this shop enough as the prices are fair and the work is honest. Great place.

  John Urbach
4 months ago
Good service and friendly people. Mike knows these old Benzes. Cam is very fair and easy to do business with. Very accommodating and knowledgeable

  Sam Ham
7 months ago
I took my car to this store to repair the oil leak and the air conditioner, and I paid $2200, and it only accepted that I pay cash??? When I received the car and while I was returning home, the air conditioner started to give hot air instead of cold. Oil started bleeding from the bottom of the engine an hour after my arrival. I called the shop, so the shop owner asked me to bring the car again. After a week, he called me and told me that the car had been repaired and while I was driving on the way home. The air conditioner started giving hot air again and leaking oil as it is also. I do not advise anyone to go to this mechanic. Their work is Mickey Mouse and scam. He also asked me to pay him the repair fee for the second time and when I refused since he charged me for nothing he told that he will not do any business with me and he hang up on me while I was taking with him ,and for precious MIKE literally he doesn't know what he's doing since my car performance now is not like before..I should know that 28 reviews is not enough to take my car to this shop....scam scam.(HE WILL ASK YOU TO PAY IN CASH , DON'T DON'T DON'T)

  Kiley McCombs
11 months ago
My mom, grandma, and I happen to run out of gas at the light, and a mechanic swooped in and filled our car with enough gas to get to the station down the street. It was only 3 minutes from the moment we ran out of gas to the moment when we started driving again. Great customer service!! Thank you again!!

  M G
a year ago
I've been exclusively going to Mike's shop for 2 years and is the BEST most HONEST mechanic in the valley. They take the time to help and explain what's wrong because they really do care about you and they always take care of me. If you have an older Mercedes-Benz THIS is the mechanic you need to go to no questions asked.

  Cheray York
2 years ago
What brought me to this �tablishment currently is the treatment I received from Mike in the past. I wasn't White Oak's customer at the time, but called them after not receiving great service from another establishment. I had no appointment, drove there and within mins. my issue was resolved by Mike. He asked for no payment, but I gave him $20 (cash on hand) at the time. Fast forward, a year later, newer vehicle requiring service covered under warranty. The owner Michael polite, professional, did a diagnostic, ordered the part, then scheduled a time convenient with me to have the work completed. I didn't have to rent a car, had breakfast at the IHOP adjacent to the shop, and within a few hours, back on the road with no car issues; car 100% fixed! No nonsense, capable, competent work! Great communication!! My experiences no less than Excellent with White Oak Mercedes.

  Thomas Bennett
5 years ago
Honest, reliable, and trust worthy. Been coming here for 10 years. They are the type to refuse an oil change unless its needed or tell you certain repairs that can wait and ones that need to be done right away. They are never looking to screw you out of money. I never have to feel like I am being taken advantage of. I have always worked with Mike, but I hear Larry is great too. Thanks guys!

  Jai Thompson
3 years ago
The owner was exceptionally professional and very helpful. Didnt price gouge and had reasonable price for my issue. 5 stars

  Qinyi Ding
2 years ago
The owner is trustworthy and friendly. They know how to fix your car. I fixed my vehicle here last year and right now I want to write down my comment because I realized how hard it is to find a body shop that you can trust.

  Katie Bull
a year ago
I took my son s car in because the engine light was on. They ran the test and fixed the minor problem at no charge. They are so professional and gracious.

  Saul Nelson
a year ago
Cameron was an absolute great help. He ran a diagnostic on my Land Rover and gave me excellent and honest advice. Highly recommended.Service: Auto engine diagnosticService: Auto engine diagnostic

  Fred P. (Fred)
4 years ago
Mike at White Oak Mercedes is an extraordinary gentleman and a great mechanic. My "nearly vintage" Lorinser S-Class was fully and properly repaired, including complex electrical and mechanical needs, with a fair approach shown by Mike each step of the way. I'm only in L.A. part-time, with two Mercedes here... wishing that from time to time I could easily transport all of my MB's here for his attention.

  Michael Schwartz
2 years ago
My favorite Mercedes mechanic. Takes care of my older vehicles just fine. Fairly priced.PLEASE NOTE:. Google Maps has the incorrect location. It is located behind the IHOP.

  Wilfredo Chavarria
10 months ago
They go out their way to make sure you are satisfied. Great work and inexpensive.

  Sid
5 years ago
Lary is excellent. Quick and very honest. I went to Vegas and damahed my 2014 E350 passenger side bumper. He fixed my bumper in no time and did an amazing tune up while I was waiting. I will be coming back for all my future maintenance. Thank you Lary

  Jeffrey Gillette
10 months ago
Have known the owner for 43 years. Knows the old Benzes well... He is as old as they are.

  Jack Van Furche
3 years ago
One of the best independent Mercedes mechanics in the San Fernando Valley!Ask for Mike!

  Hamed Khosrotash
7 months ago
Great shopGreat service

  Liran Machlouf
9 years ago
Best place ever....... Mike is great tell him liran sent you

  Ricardo Robledo
a year ago
Awesome service thank you

  john virrey
5 years ago
Good guys look for mike

  Mark Sakaki
6 years ago
Good old-fashioned Mechanic.

  Carrie Heinzen
4 years ago
Awesome!

  James Garris
3 years ago
Great

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-1 PM
Sunday Closed

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