Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brent Schwebel
a month ago
Rafi is great! Trustworthy and reliable, and great prices! My son is away at college, he had a warning light come on, he got a quote for $800! I felt it was way too high. I called Rafi and he quoted WAY less! I brought the car to Rafi and added an oil change, it ended up being less than what Rafi quoted over the phone. That is 100% not talking advantage of his customers! Thank you Rafi!!
Cherish Louise
a month ago
I came to them when my car was stolen, and torn apart. They went above and beyond for me. Dropping everything to help me. I had my car back in two days, and everything was clear and the price was more than fair. I will only come here moving forward.Ladies, you can trust this team! I stand by them and their work! Really wonderful gentleman. I can t thank you enough!Thank you,Cherish.
Scott Lawson
4 months ago
Based on one visit to this local garage I'd definitely go back in the future based on the positive and friendly experience. I only needed a simple oil change. Their cost for parts and labor seemed on par with places I've been in the past few years. They were able to knock out my service while I waited. I was told they perform full automotive repair and maintenance.
Melissa Mejia
3 months ago
As a female who does not know anything about cars and panics anytime something goes wrong or an alert in my car comes on, I will keep coming back to this place for my Mercedes. I don t feel awkward, I don t feel like I m being oversold, I don t feel scammed. The service is very honest. If I have called with any questions regarding my car, Rafi has also helped answer those questions and put my mind at ease very professional, I appreciate you guys!
George Soleymani
6 months ago
I got a flat tire in the middle of the night and was nearby this location. So I left my car here with a note hoping they can help the next morning. I called in the morning and they were so prompt and professional, they found me a spare tire at the best price available on such short notice and have the car ready for me to pick up the same afternoon. Their service was impeccable, they really strive for customer satisfaction and you can see how dedicated they are in their work. Will for sure be my go to place now for all my mechanical needs
Roman Geiko
3 months ago
Rafi, the owner, is a very good mechanic. The do thorough diagnostics and charge fairly for the labor. I had a slight miscommunication that was resolved in my favor.
Matt Capitanio
6 months ago
Rafi is the best. He s fast, efficient and transparent. Ive got an old Mercedes and he keeps me on the road. He diagnoses the issues, explains them to me in terms I can understand and fixes everything!
Azar Bayat
4 months ago
I visited this place several times before for small things. But, I had to take my MBZ in for the annual and I'm very pleased with the service and the price I've received. Very helpful and very well communicated. Thank you, Rafi!!
Saturnino Yniguez
a year ago
Rafi was honest and worked fast. I got multiple things done on my car, his prices were affordable and he was great at showing me the work and what he did. Its been 2 months since I took my car to him and there have been no issues. Would recommend to anyone . I ll be going back whenever I need something done
Paige
a year ago
Auto Pro Express is absolutely fabulous! I will not go any where else in Los Angeles. Rafi is the new owner of this business, my friend is well-known with the previous owner and she gives Rafi 1000000 stars! Rafi is honest, extremely communicative, professional, and the services are priced extremely fairly. He has many, many years experience working with German cars, specifically Volkswagens- which is my car- and I realize it is a very old and challenging car to work on. Rafi sent me texts throughout the days with photos telling me exactly which parts he needed to take off, replace, further examine, etc. I have all of my faith and trust in Rafi. He is absolutely amazing! I will always recommend this mechanic shop and I will never ever go to anywhere else! Thank you VERY MUCH, Rafi!!!!!!!!!!!
Jewel Lamb
3 months ago
The service is quick, they double checked my car before I left. And they used Honda products on my car. Thank you Rafi! Highly recommend this shop
Justin Mohrsaz
6 months ago
Raffi is 10/10. After a very long road trip, he did an overall inspection, an oil change, a rear bumper fix, and a AC fix in a couple of hours! Truthful, quick, and awesome! THE BEST
Meena White
a year ago
After an awful experience at Audi Calabassas, I came to Auto Pro Express to see if they could plug my tire. Rafi offered to help me and within 15 minutes, the work was completed. Very fair pricing. Extremely friendly and professional customer service. Happy to have found reliable auto repair in my neighborhood! Thank you Rafi!!!Service: TiresService: Tires
Christine Van Sant
a year ago
Rafi is amazing. He was able to get right to the issue and gave me options so I could choose what worked best for me and my budget. Never pushed to add services and is upfront and honest about what needs to be done. I will be going here for all my car services in the future.
Adam B.
11 months ago
Rafi is not only an incredibly skilled mechanic but a genuinely nice guy. I have a nearly twenty year-old Miata and it's running beautifully as a result of all the care he's given it - from latches to replacing a radiator and timing belts. Can't speak highly enough about him and this business.
Kerry
a year ago
Rafi is the best car engineer in Encino and valley. He found a rats nest in my engine and blew out the nest with air hose. He didn't charge me for that and tire air. He noticed my engine light was on and taught me about just doing the oil change to keep the cost down. I will be back for windshield wiper change.Thank you Rafi.Service: Oil change
Fadi A
2 months ago
Rafi diagnosed the issue quickly and was able to fix my car the same day. Will be coming back for sure!
Kristin Usog
a year ago
I am new to the area and this was the first place I called as I was in desperate need of getting my brakes done. I asked if I needed to make an appointment for this and his response was to just come on and he will get my car taken care of because my safety comes first!!! I have another appointment lined up already to get some other work done on my car. 100% would recommend him, he kept me informed of prices and what all needed to get fixed. The honestly and transparency is appreciated!Service: Brake service & repair
Omar Taher
a year ago
I have been to my fair share of mechanics in the Valley, but by far Rafi is THE BEST I've been to. His professionalism, honesty and quality of work is exceptional. I highly recommend Rafi for all your auto service needs.Services: Tires, Electrical, Auto engine diagnostic, Air conditioning, Oil changeServices: Tires, Electrical, Auto engine diagnostic, Air conditioning, Oil change
K M
a year ago
Rafi is amazing. Most important Great person! Real human, cares about your car when you take it in, fair price. He is there to work and fix your car , he is recomended and well trusted by me .
computer sos
a year ago
Very prompt service, affordable and fair pricing. Raffi was nice and sincere and didn t make me feel pressured to do any work that I couldn t afford. He even offered to wait for me to come to pick my car up when I wasn t sure if I could make it by their closing time. I will bring my car here next time it needs repair. Awesome place. I received excellent customer service upon my arrival I loved it.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Wheel alignment, Brakes, Air conditioning, Brake service & repair, Battery, Oil change
Cheska Kindica
a year ago
My mom and I frequent this autoshop. They provide very good service and they work efficiently. Raffi has excellent customer service and his work is impeccable. Also, the cost is very reasonable with the services provided. From the smallest to the most complicated problem your car may have, he s the best!
Angineh Asadourian
a year ago
I recently stopped by this shop for oil change.The mechanic also checked my vehicle during oil change and found the cabin filter has not been replaced for a long time. He checked spare tire too and told me there was no air in it. As I go other shops for service no body even checked or asked about cabin filter replacements or spare tire service, but this mechanic was really honest and professional. I will definitely go back to this shop if my vehicle needs service.
Sarang Tatimatla
a year ago
Got a complete diagnostic done on my VW. Great honest work for incredible price. Highly rec.
Selden Mathews
a year ago
Raffi is incredible. Prices are very reasonable. 5 stars all the way around. Highly recommend this spot for any auto repair needs!
NINE-20-MEDIA
a year ago
Thank you so much for the last minute service. I hand situation at the gas station. Rafi stop and helped right away with the idle control valve on my truck. Thanks angina Rafi.
Robin Rostamian
8 months ago
Raffi the owner is very stupidNo mechanical experience at allI do not recommend for any mechanical jobeven for oil changeServices: Transmission, Air & cabin filter replacement, Steering & suspension repairServices: Transmission, Air & cabin filter replacement, Steering & suspension repair
kian jozi
a year ago
I m very glad I found this mechanic shop. He is very knowledgeable and helpful. The price also is very reasonable. Definitely suggest .
vahid khosrowjerdi
2 months ago
Excellent and quick service, nice people.
sevada
a year ago
Rafi great and honest person,highly recommend for your car this is the right place.