Elk Grove Dodge Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Thaddeus Fisher
5 months ago
Sold my Jeep here today. Most painless experience I ve ever had at a dealership. Donnie had me in and out in about 30 minutes and even gave me a ride home.

  Lucky Johnny
7 months ago
Great dealership. I've bought 2 vehicles here and had good experience. Also, I regularly bring in my vehicles for maintenance and new tires. Surprisingly, they've good prices on tires and guaranteed on free replacement if damaged within a year.

  Tommy Mendleski
a year ago
Was having some issues with my 2016 Ram. Another shop quoted an insane price. A friend of mine recommended trying the dealer. These guys were great. All I needed was a trans service and my truck has been great. Honest and friendly. Highly recommend!!!Service: TransmissionService: Transmission

  Kayla Smith
a year ago
I take my Jeep Wrangler here for all my service and warranty work. Everyone is always so friendly and I feel like they really care about my concerns and and are always very clear when they communicate the diagnosis. They have always been trustworthy and don't give me the runaround. When I'm given an estimate for service that's what I pay, never any last minute surprises. I highly recommend them!Services: General repairs & maintenance, Auto maintenance

  Michael Smith
a year ago
I own a Wrangler and a 2500 Cummins. I love these guys. Always fast and friendly. Never had a bad experience. I m not one to write reviews, but after my last visit ( had multiple services done and only had my truck one day), I felt I needed to give them a shout out!!! Thanks Service Team!!!Service: Engine repairService: Engine repair

  Josue Cuevas
a year ago
Elk Grove dodge service department is the best! The service is awesome, the staff is amazing. There is never any surprises or hidden fees. Estimates are accurate and repairs are always on point. I would highly recommend Elk Grove Dodge for all your service needs. Service: Engine repairService: Engine repair

  Tommy Nguyen
a year ago
Brought my vehicle in for service maintenance. I made an appointment with Service advisor Shayna. She kept me updated throughout the process of the repairs. Called and updated me on other things on my vehicle that needed attention, but not immediately. Very punctual and professional.Services: Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, Wheel alignment, Auto maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, Wheel alignment, Auto maintenance, Oil change

  Eder Soto
a year ago
Took my car into Elk Grove dodge and the service was amazing. Service Writier Lincoln was very helpful and gave me great advice and ideas on my vehicle. He definitely went above and beyond to help me.Services: General repairs & maintenance, Vehicle InspectionServices: General repairs & maintenance, Vehicle Inspection

  RAMIRO GONZALEZ
a year ago
Elk Grove dodge always delivers. The service is always quick and easy. Josh is my service advisor and he is the best. He is the reason I will always bring my vehicle to Elk Grove dodge for all repairs and maintenance.Service: Auto engine diagnosticService: Auto engine diagnostic

  Will Vazquez
a year ago
We have had our Dodge challenger serviced at Elk Grove Dodge many times. Our service person Gabriel Vazquez always takes great care of us and keeps us well informed on any needs or parts needed for our car.Services: Auto brake repair, Tire rotations, Vehicle Inspection, Brakes, Vehicle safety inspection, Oil changeServices: Auto brake repair, Tire rotations, Vehicle Inspection, Brakes, Vehicle safety inspection, Oil change

  conrad
a year ago
Service here is solid!! Josh was extremely helpful and worked to get our Jeeps issue handled, Honesty, going above and beyond. He is a true professional!!Services: Electrical repair, Auto engine diagnostic, Engine repairServices: Electrical repair, Auto engine diagnostic, Engine repair

  Johann Wibe
a year ago
These guys are awesome they were the only dealer in Sacramento area who were able to reprogram my ABS module on a 2009 Dodge Charger! Great job and excellent customer service.

  lakensmith 48
a year ago
Brought in my dads 18 ram 2500. Service department made it very quick and easy. Highly recommend these guys. Great service! Very satisfied!Service: Auto engine diagnosticService: Auto engine diagnostic

  Jeff Beba
a year ago
The service department and Elk Grove Dodge is top notch!!! The entire staff does a great job keeping my cars safely on the road.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  Chueyeng Thao
a year ago
Took my car in to Elk Grove Dodge. The service writer Licoln was very personable and super helpful with advice on my vehicle and answered all of my questions.

  Cheryl Allen
7 months ago
Drove pretty far to get there, only to be told car would be required to drop off. Was not told that when I made the appointment.

  lincoln lee
a year ago
Great dealership with employee's that are super professional. Brought my vehicle here for services, the employee's there are so positive and helpful.Services: Tires, Tire rotations, Wheel alignment, Oil changeServices: Tires, Tire rotations, Wheel alignment, Oil change

  Kayla Jara
a year ago
Had a few questions and Shayna was very nice and knowledgeable. I felt she understood what I was having problems with and helped me right away.

  Chelsea Ison
a year ago
I have used this location multiple times, everyone is professional friendly and makes it easy and convenient to bring my vehicle in. Thanks for everything!!!Services: General repairs & maintenance, Vehicle Inspection, Auto maintenanceServices: General repairs & maintenance, Vehicle Inspection, Auto maintenance

  Krista Girard
a year ago
Always go here!I hade the best experience I've ever had.MIKE SITH WAS AMAZING!True work ethic and accountability!

  Stephania Herrera Vazquez
a year ago
I took my mother in laws Jeep Cherokee the adviser Gabriel was a great help. He got me in and out.Service: Oil changeService: Oil change

  Phoebe W.
a year ago
I always see Shayna for service on my vehicle and each and every time is a good experience. Seriously two thumbs up Service: Auto maintenanceService: Auto maintenance

  Corey Ferriera
a year ago
Their service advisor Shayna was very helpful and took the time to make sure I understood everything!Service: Vehicle InspectionService: Vehicle Inspection

  SEAN SMITH
a year ago
The Service Dept. went above and beyond my expectations! I will only have my Ram 1500 serviced and repaired at this dealership.Service: Engine repairService: Engine repair

  Kylie Shukur
a year ago
Whenever I have concerns, their service adviser Shayna is always so nice and helpful!

  Haley Salzman
a year ago
Had a very good experience bringing my truck in and shayna helped make the process easyService: General repairs & maintenanceService: General repairs & maintenance

  Martin Garcia
a year ago
Use these guys for all my services! Will definitely return to this service department!Service: Auto engine diagnosticService: Auto engine diagnostic

  taha salih
a year ago
Not good customer service at all