Elk Grove Acura Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jaden Zavala
2 weeks ago
Wow! I ve been to other dealerships for services before but nothing has compared to my time today at Acura with Gilbert M. He was very kind and respectful and seemed to genuinely care about me as a customer. He explained everything very thoroughly and made everything flow very smoothly with my car. After today, I will definitely back to EG Acura for my oil changes and other services in the future.

  Maning P. Garcia
2 months ago
The left glass window and regulator for my 2023 Acura RDX (that's correct - 2023) was replaced at this dealership last January 2, 2024. What a lousy and very poor job the service department did! (1) door panel was reinstalled improperly; (2) all 4 windows are ajar and do not close tight; and (3) blind spot warning system goes on & off! I am pissed and very, very disappointed with this kind of repair that this particular service department did to my SUV.And this is my honest and unbiased review based on my personal experience!Update: Brought back my RDX to EG Acura 01/16/2024 and they promptly fixed the issue regarding the door panel. They explained what could have caused the windows to be ajar but couldn't explain the issue regarding the blind spot warning device.

  Martin Rodriguez
6 months ago
Will in the service department is just the best!

  alina begmatov
a year ago
Great service, great staff.