AAA El Dorado Hills Auto Repair Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Craig Dieterich
a month ago
I knew exactly what was wrong with my car and just wanted a price to fix it. There was no need to diagnose it and charge me $160 for that. They like to charge you for a full inspection and give you a laundry list of stuff you should have them address, even when it's not necessary. These AAA shops are buying up all the mom and pop repair shops that were actually reputable. I will avoid AAA shops whenever possible. They prey on the average person who doesn't know much about car repair.

  Ron Clayton
7 months ago
I took my car here for an A/C service and was very pleased with the quality of service and the price. They sent me pics of the A/C temperatures before & after the service and even let me know my oil was low. Nice job guys! Will definitely be using them again for my service needs.Service: Auto A/C rechargeService: Auto A/C recharge

  Sunny Passmore
7 months ago
I took our truck in for Freon for the air conditioning. I was in there for 7 hours because they were more concerned with inspecting the whole truck and giving me a list of things wrong with it. Finally they looked at the air conditioning system and said I needed two schrader valves so they installed those ($180). Then they said there was a leak in a hose and didn't have it in stock and needed to order it. I went back in the next week for a 5 hour visit and they fixed that hose ($580). Then they said something else was leaking and didn't have that in stock. I do not want to take it back in to this shop. They did not keep to the second estimate and I still don't have working air. They were more concerned with fixing other things.

  Sindy Guinn
7 months ago
2 stars for professional and polite demeanor. However, took my car in at 8:30 am, took all day for diagnosis and in the end, it was wrong. I was quoted $19,000 for a front differential, which is a part of the transmission. I subsequently took it to the dealer. They analyzed and over-analyzed and said that the issue was the wheel bearing. I then paid $1,500 for this repair and no further problems.

  Susan Mann
a year ago
This was my first service at a AAA location, and I was very pleased with the service. I have been a very long time member of AAA road service, but never had my car serviced at one of their locations. My 2018 Toyota Camry was due for a 36,000 tune up so I decided to call AAA for a quote for this service. I felt their price for the service I needed was reasonable. I really appreciated the text updates with photos of the work that was being done, and the suggested replacement parts for my car. The staff was very friendly and professional, and I will definitely have my car serviced there again in the future!Service: General repairs & maintenance

  Ed Uthoff
7 months ago
Had my truck serviced at AAA in El Dorado Hills as I was planning a road trip to San Jose. Excellent service and workmanship! My truck has 160K miles and it drove like a brand new truck after the service.

  M El
a year ago
Brought my older car here 2 months ago. They fixed the issue and even indulged me when i came back and asked them to double check the work. They did at no charge and my issue is resolved. I would bring back my car again. Nice staff. Good communication and paperwork reports.

  Zainulabedin Shah
a year ago
These guys are absolutely the best! This is far and away the best AAA Auto Repair location. The fact they specialize in foreign cars, and provide such high level customer service, ensures our BMWs will always come here for service.Services: General repairs & maintenance, Auto brake repair, Oil changeServices: General repairs & maintenance, Auto brake repair, Oil change

  Robert Hayton
a year ago
A long time oil leak caused a number of rubber suspension parts to deteriorate. Also, a transmission fluid change and front suspension replacements were well over-due. Daniel was extremely helpful in assessing what deferred maintenance was reasonable to perform in light of the car's age and mileage. He was very up-front in recommending that it might be better to just get another vehicle due to the substantial cost of repairs. We ultimately decided, due to a number of circumstances, to replace the deteriorated components, and we're very satisfied with their work and awesome customer service.Services: Transmission, Steering & suspension replacement, Vehicle Inspection, Wheel alignment

  Christine Ibay Magno
4 years ago
Both Jason (the manager) and John (in service) were very professional, honest, and pleasant. They were very efficient from when I first called them to when I picked up the car. Parts were ordered and the work on my mother s car was completed by the next day. The whole process was efficient and headache-free. I highly recommend AAA Auto Repair Center in El Dorado Hills.

  Dan Petrosene
2 years ago
Brought my daughter's car in to diagnose a leak and overheating issue after we just bought it used from a dealer the week prior. AAA said they were going to charge me $150 to figure out the problem. After the diagnosis, we decided to make the dealer fix the issue and told AAA we were going to pick it up and move it to the dealer for repair. Danny at AAA waived the $150 fee for us. Class act and professional. Highly recommend.Service: General repairs & maintenance

  Kelley Carpenter
4 years ago
Ok this is a good one!I've been speaking with Sean about my vehicle. I haven't even been there yet and I'm sending a rave review.How many associates would spend so much time with a gal that knows nothing about cars and explained all options in detail.I'm going in Friday and will have them take a look.Thanks Sean, sorry about the miss spelling. See you Friday! Owner should be so proud. So far 10 stars.Kelley Carpenter2009 Mercedes GL 450Great Service Even With Potential Clients!Have a great day!!

  Deanna Meyer
4 years ago
Amazing team of professionals that have the balance of expertise AND superior customer service. The added cherry on top is their pricing is fair and reasonable. Great service, great value and great customer service! I'd give them 10 stars if I could! Thank you Jason and team :)

  Judy Puthuff
a year ago
SO impressed with the service, professionalism, thorough report of my car's condition, including photos from the undercarriage that was damaged by an object in the road. The Best!!!Service: Auto maintenanceService: Auto maintenance

  Dale Petros
4 years ago
I have been talking my Audi here for years. They have always treated me right and do a good job with my car. It is much more convenient than going all the way to the dealer.

  Dennis Pope
11 months ago
The gentlemen at AAA are courteous, professional, and bent over backwards to get me back on the road on my trip to California.

  Charlene Caybut
3 years ago
Don't bother calling. They don't answer the phone. I called multiple times & got a recording every time. I finally left a message. That was over 2 weeks ago & no one has ever returned my call. Needed to replace a battery & ended up having to go to Walmart b/c AAA never called me back. Very poor service & not a good first impression!

  A.
a year ago
I like how they take pictures of everything and give you detailed reports. It even gets texted to your phone. Prices are reasonable as wellService: General repairs & maintenanceService: General repairs & maintenance

  Justin Couser
4 years ago
WOW! Never knew a place like this existed, Who knew auto repair would be so honest and fair, Thank you Jason for the exceptional service and quality repair. You have a new lifetime customer. Thank you!

  Reginald Trotter
2 years ago
Where do I start their customer service is bar none they worked diligently with me to help me get my car back on the road. If you re a AAA Member I would go here for Audi maintenance!!!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Don Karas
4 years ago
Quality work and professional all the way! Very good communications of diagnosis, during the repair and upon completion. Great job guys!

  Kimberly Austin
a year ago
Very through work. I loved that they sent videos and pictures of what was wrong with my car.

  Kendrick
2 years ago
Rip-off, would not recommend. They are are in the same tier of stealership when it comes to pricing.

  Jmarie Pearlman
2 years ago
The best place to go for your cars, there is no place like them

  Sean O'Keefe
3 years ago
Customer service and initial contact with the store manager Daniel was positive.

  TEE BEE
4 years ago
Delivered parts here...great friendly staff! Always clean!

  Matthew Ondrof
4 years ago
AAA now has auto repair in EDH. Awesome news...

  josh boyd
4 years ago
Did a good job on my car. Thank you guys!

  David Saleh
2 years ago
Pro service with a good price

  cesar lupercio
3 years ago
Awesome!!