O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Doe
2 months ago
Staff is helpful, but a lot of the better staff has moved to the location on Imperial ave. The staff currently at this location is helpful, but understaffed or hiding in the back.Expect longer lines and wait times at peak hours. I stay away from the Zone because wait times are ridiculous. On a few occasions, I had the Zone flashbacks.Super long line and wait times. Definitely not what it used to be, but the other location isn t close to me. Better than the Zone? Sure.Could they be more organized and at the register to move the line? Yes. Definitely reed to up the game because online ordering through other vendors is way more efficient and convenient.

  Gary Klockmann
4 months ago
I was ask if I would spend 100.99 $$ for a part that I later found on line for as low as 34.00. He said that he had the part. I recived a part , I did not open the box . I got home took the door apart and I went to install the part , I found the box was already opened it contained a faulty used part. I went back to the store, he said no problem, he couldn't find one except at another store the other store said they had one , he said they opened it and said it was OK. When I got to the other store they at first could not find one. When they did find it it was unopened. But they had one. They warranted it and gave it to me. They over inflated the part to double the cost. To cover the cost of the one they had on the shelf that was worth less. They got me to cover there mistake.

  Ralph Rivera
9 months ago
Try Autozone on Adams Ave. I went in looking for a car part after the dealer confirmed I needed the part replaced. Efrain looked it up in their system but there were no results. He then wanted me to explain what the part does. I told him what the dealer told me and he said that was impossible and made me feel ignorant. Do not go in here if you aren't a mechanic you will not receive the help you are looking for. I told him I would try Autozone and he agreed.

  Tami Armijo
a year ago
Its been a few years. Had battery problems. Drove to this branch. The manager tested my battery it was weak. So I bought a new one and cleaning kit. Now I am having battery problems again. Will see them again soon!

  ivan espinoza
a year ago
Great experience, i was welcomed to the store and the customer service was great they usually have everything i need for my vehicles.

  jennifer martinez
3 years ago
I have zero knowledge about vehicles but Moises made the experience much easier and helped me get what I need. He was so knowledgeable and friendly. I had a great experience shopping here and I was able to make it home safely! Thank you for all your help!

  Edgar Mendez
6 years ago
Went in to buy some coolent for my car, while i was looking for the right coolent. Some of the staff were talking to each other not properly. One of them were explaining to the other staff how he was going to violet his behind if he doesn't get to work. Obviously it sounded that's the way they talk to each other. But i don't appreciate that i have to explain my kid why they want to do that to each other. Very unprofessional around customers.

  Marcia Lynn
2 years ago
So kind and considerate. They analyzed my engine light, and didn't try to sell me a battery, that I asked for. I made it to San Felipe. AND got an alternator installed.

  Rick Kemp
2 years ago
Called on a part said they had it but when I got there it was for a different car and they couldn't order it all in all still a great price store for your car needs I will definitely return

  Henry Padilla
2 years ago
I have gotten parts for my truck and I had never had to take what I paid for because it was the wrong part vary Professional service, I will always go back when I need parts for my truck.Thanks to the Crew of Professional

  Irene
5 years ago
This comment goes out to the gentleman who works at O'Reilly's auto Parts in El Centro, CA on 4th Street. I didn't get his name but if he reads this comment he'll know it's about him. I had just drove into El Centro from Bakersfield, CA on July 6, 2018 and I was totally lost. I walked into this store in hopes that I could get someone to help me find an address there in El Centro. This kind and very helpful salesman did indeed help me in my time of need by searching on his computer for the address I was looking for. I could of searched the address on my phone, however, on this particular day it just so happened all cell phone lines were down due to some fire in the area, therefore I was unable to get service on my phone. Thankfully, this gentleman took his time to help me find my way. I'm so glad there are still kind people in this harsh world. THANK YOU SO MUCH! TWO THUMBS UP FOR O'REILLY'S AUTO PARTS STORE!!!

  Dante A
6 years ago
Love the service, Estevan Help me with all my needs he even install some light bulbs, definitely a amazing experience, if you ever need help ask for estevan.

  J E
2 years ago
Great customer service everytime I've gone to this store. And they always have what I was looking for.

  Guadalupe
2 years ago
Extremely courteous staff very satisfied with the whales treated affordable prices I highly recommend them for auto parts and more

  dariel Garcia
2 years ago
Great service and prices. Never have trouble with parts being available most of the time

  Brandon Argandona
6 years ago
Great staff except for there assistant Manager who is really rude and will not find a way to help you

  Gabriela L�pez
4 years ago
Was ok some workers need better customer service but I have find what I need or order it..

  John Doherty
a year ago
Friendly and helpful, you can't go wrong when you have car trouble.

  Jessica Cavazos (W1CK3D QU33N)
a year ago
Found wat I needed customer service was great

  oswaldo espinoza
2 years ago
Didn't have my part even though I was told over phone it was in stock.

  D. Pollard
6 years ago
Great customer service but part prices are out of hand so comparison shop, they match

  Josh Rogers
6 years ago
Whoever is responsible for putting the flux capacitor on the O'Reilly's website needs a high 5 a raise and a vacation

  Francisco Lopez
2 years ago
Thousand of items & motor parts, friendly service. Not too expensive.

  Israel Lopez Mercado
4 years ago
Best auto parts store and customer service was great too!!

  Manuel Orozco
6 years ago
They never really know what the part that u are talking about is it is sad my husband gose in there practically dose this job for them.

  rica (Rick)
2 years ago
It's pricey. Most of the time they don't have what I need.

  Richard Salinger
6 years ago
Staff was very helpful and got me taken care of very quickly

  Andy Drewek
7 years ago
I go here for all my automotive needs. Great service and fair prices.

  Juan Quirarte
5 years ago
I always find what I need here and the staff is very knowledgeable

  Agustin Saldana
4 years ago
Frienly and professionals. 2nd favorite parts store. Jesus was very helpful