Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ruta P.
8 months ago
My husband s co-worker recommended this shop, called in, my call was responded promptly and scheduled to come to change rear breaks. Salvador gave me an estimate what to expect. When arrived was met promptly. My car was ready sooner than promised. Paid what was estimated. Everyone who I met at the shop and outside were very nice and professional. Highly recommended and will definitely be returning for other services.
Greg Anthony
3 months ago
I recently had the pleasure of visiting C-Rose Auto for some repairs on my car, and I couldn't be more satisfied with the experience. From the moment I walked in, the staff was welcoming and professional, ensuring that all my questions were answered. The mechanics are exceptionally knowledgeable and took the time to explain the issues and the necessary repairs. They worked efficiently and my car was ready earlier than expected. The prices were very fair, and I appreciated their honesty and transparency throughout the process. It's rare to find such a trustworthy and reliable auto service. I will definitely be returning to C-Rose Auto for any future car needs and would highly recommend them to anyone in need of top-quality car services.
Julia Simpson
a month ago
They answered the phone when I called and gave me prices and information over the phone. Brought my van here for a smog for registration and their policy is "No pass, no pay for year 2000 and younger" so if your car doesn't pass smog, you don't pay. The workers here are friendly and informative and super approachable .Coming here I have no regrets. Great experience. Great service. Great prices. 10/10 reccomend
Lia Schraeder
6 months ago
My uncle recommended this place after I received a high estimate for car repairs at another auto service place. They were professional, took care of repairs in a timely manner, and cut the cost from the original estimate by almost 75%. Recommended!Service: General repairs & maintenanceService: General repairs & maintenance
Cory Burke
2 months ago
Always great work at a super fair price. They work on my new and my classic car!
MamaTime
4 months ago
This is one place I almost never want to share about. They are amazing, one of the last truly honest, greatest service, amazing value. Honest, trustworthy
Kara Smith
a week ago
Great place they got me in real quick.
Savana Cole
10 months ago
Long story short - my car is worse off now then when I brought it into the shop. They don't pay attention when you're trying to explain what's wrong, as they would just go about their business. Now I have problems with the car that I didn't have when I brought it into them. I do not recommend getting your car serviced here. Oh, forgot to mention that they got grease all over everything in my car - steering wheel, inside door handle, my belongings that were in the trunk (that they ripped apart and didn't put parts back). Thanks a lot Chris for the horrible service!
Danielle
7 months ago
Took my car for a Smog Inspection Test today. I was in and out of there. No wait time. Very friendly and the price was very reasonable.
Shannon Coffey
2 months ago
Decently priced, we went early in the morning and were next in line.
Diana Van Kirk
a year ago
Great customer service, honest, and fair pricing! The auto tech advised us of a recall on our Hyundai and saved us $$$ thousands of dollars ! Thank you I have been bringing my cars here for years and will continue to bring them here! Maybe one of the last true businesses that understand integrity and customer care!Services: Auto engine tuning, Oil changeServices: Auto engine tuning, Oil change
2jstn2
9 months ago
Went in for a Smog. Had to wait outside in the sun for over an hour. Saw several interactions where staff was rude with customers. Shop was dirty and cluttered. Overall bad experience. Would recommend going elsewhere for Smog.
Ruben Garcia
a year ago
These guys are and have always been great to do business with, and their pass or don't pay policy is true. Have used them for years and they do not try to squeeze money out of you dishonestly. Great bunch of guys.Service: Auto emissions testingService: Auto emissions testing
Skip Banks
10 months ago
AJ will charge you to look up the cost of parts.Upon telling the owner this news I can't really quote the things said in reply about such a horrible thing.He was very unhappy with AJ greed for money.I say have your vehicle worked on anywere else but here.
Kimberly Miller
a year ago
Went to get my car diagnostic so I can see why it won't pass smog. The older gentleman who took my car stated it was done and ready for pick up stated there a computer issue and then a different mechanic stated there was a clogged line. So I get two people saying two different things. Finally they both state there's carbon build up in the back of the head and I would need to take it to a shop that specializes in it. I'm a bit confused why they would tell me they can't do anything but charge me $86 for a test they couldn't actually tell me what was wrong. I took it to get checked and the lines were all clean. Give them a call to figure out what in the world and they state I left before they could run any other tests. So why did you tell me it was all done, have me pay, then tell me to go somewhere else if you weren't done. It's a struggle anyhow and you charged me for test that you couldn't figure out an actual answer.
Eric Ninaltowski
3 years ago
Been coming here for a long time. Smog Check is super easy, don't pass- don't pay. Unlike other places, no hidden fees or requirements. Everyone one is super nice and helpful and their prices are very good as well. Trust us something that is big in the automotive repair biz and I trust these guys to do it right and not charge for extras when there is no need.
Mary Meier
a year ago
Most honest place I have ever been at. Many times had family take their car somewhere else and get quoted extreme prices and I suggest Rose Automotive and they are surprised the fix was much easier and cheaper. Honest and reasonably priced.
Leona Perez
a month ago
Best Service. Fast and very Friendly.
Kim Thompson
3 years ago
I needed a tune up. Someone told me to go to Rose Automobile. So, I went there today around 8:30am. Then about 5 to 10 minutes later Chuck called me and said I didn't need a tune up. I could come and get my car!! No charge for anything!! This was the greatest experience I have ever had at a auto shop!! I am so grateful for them being so honest with me!!!!
Don Miller
a year ago
Took vehicle to what I thought would be Rose's Automotive and bill came out saying Jess Harris Alignment & Brake. Took in to have scan on engine light and one tech said it was computer, other said carbon clogged inside engine cylinder head. Picked up vehicle and they stated they couldn't repair. Called back after finding out cylinder head is completely and they stated that I took vehicle before they could repair. WOW first stated said they couldn't repair then stated that they could. STAY AWAY from establishment that cannot tell the TRUTH or know how to repair vehicles. I will be in touch with states automotive repair board.Service: Engine repair
Travis Medina
2 years ago
I have been going to this shop ever since moving to east county. My primary business has been with their smog side that always has a very minimal wait time and super knowledgeable technician preforming the check. My most recent experience included my older truck failing the check and I had to get some stuff repaired and come back. The shop that I had do the repairs kept my paperwork and despite not having proof of work being done they rechecked my truck and it passed. They saved me a drive all the way to Chula Vista by believing that I had the work done. I will be going here when my next smog check is due.
Bryson
2 years ago
Needed to have my car looked at for a couple weeks due to a rattling noise coming from under the car. Had a recall on the car already, so I had the dealership take a look at the issue while it was there. Service advisor texted me a few hours later quoting me $2,300+ for repairs; he wanted the whole exhaust system replaced.Took it to Rose the next day, Chuck had my car looked at within minutes and told me 25 bucks (the heat shield came loose and needed to be repaired). Had my car in and out within 15-25 minutes max, problem solved.Honest mechanics at this shop! I'll be returning :DServices: Exhaust, General repairs & maintenance
Beckysue
2 years ago
Mechanics always honest,courteous, professional,s and charge reasonable prices. Owner Mr Rose changed out my burnt out license plate bulbs and did not charge for his work, just for the bulbs because I am a small older person and could not get the older bulbs out myself as they were kind of stuck so had to bring to the shop. Mr Rose is a gentleman and runs the shop well.Service: General repairs & maintenance
Dender Sotelo
2 years ago
I have been going to Rose auto for many many years . ALWAYS does great work. Honest .Any very reasonable prices. Only regret is that I have to drive farther . Save yourself the grief of trying to find an honest guy just to end up with a lying sack of garbage.
Kim LaNear
8 months ago
I always get my smog checks done here. My car didn't pass so there was no charge
Adrian Eugenio KJ Big A Escalante
11 months ago
Have been bringing my cars here for many years! Always a good experience. Good people!
Jess Muller
6 years ago
Don't wanna get ripped off? Go here! I always take my cars to Rose Auto! Honest and respectful shop with perfect knowledge of automotive repair. Very friendly and professional staff. I was quoted for $995 at Honda dealership and they repaired it for $368 and even got me towed to their shop. As long as I live in SD county I'll be taking my car here.
Jed Mitten
5 years ago
My check engine light came on and I called around. These guys checked my code for free within minutes of driving up. They told me what it read (verified through third party). I told them I had a trip coming up and wanted a healthy vehicle, they said this issue wouldn't affect my trip and to go ahead and come back afterward. That's honesty! Also, their diagnostic service is more reasonable than other places I checked with
Guy Morrison
6 years ago
I had problems with my car while nearby and had to look for an auto repair shop in the vicinity. Rose Automotive popped up on the search and had the best reviews, so I went with it, and I can't describe how happy I am with that decision. I always feel like car shops are typically shady or try to milk you for as much money as possible, but that absolutely wasn't the case here. The staff were professional and friendly, handled my warranty company for me, replaced my alternator and had my car ready the same day the part arrived. If I have problems again, this is the first place I'll turn to.
dan germaine
a year ago
They are stealing different items off my vehicle beware of these thief's at this shop they have put different parts in instead of the original part's and made it where my automobile stalls out and almost got into wrecks.They have poor attitude and want to charge you more money then what is worth.