SUNRISE TOWING & STORAGE

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Verlan Iulian
8 months ago
They did towed my car from Home Depot Palo Alto which was parked legally have pictures to prove that after argued with the guy who towed the car they did paint the curb in red next day to prove me something Also they did charge 475$ for towing, it was less than 30 min parked at their space which is ridiculous.Service: Car towingService: Car towing

  Jose Granados
a year ago
Henry he's an awesome guy very respectful very reasonable and his prices she has a pretty good selection of used cars that are for sale come see Henry if you need a car van or truck he might have it if you want to buy a fixer-upper he might have one of those two check in with him before going to his place of work...

  U H
2 years ago
This is the worst towing company you can ever use. The person in charge identified himself as Junior. He is very RUDE and does not know how to talk to clients politely and respectfully. The place where they parked my car is just a piece of trash, extremely dirty and full of dust. They charged me $450 for towing my car for only 12 miles driving distance and they charged me one day of storage even though the car was picked just one hour after arriving to their spot. Don t go to their place alone and get someone with you there, the place is isolated and I was scared while talking to the two employees over there, was about to call 911.Service: Car towing

  Aileen Warner
a year ago
I highly recommend Sunrise Towing!! After two towing companies never showing up, leaving me and truck all night on freeway Sunrise Tow came when they said! Not only that they stayed in contact with me the entire time from pick up to deliver. JR was a godsend. .Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing

  Jared Clark
a year ago
Horrible service, would never recommend these guys. I set up a tow with them, they kept calling trying to get me to pay more money than they said and charged me for a tow. Then since I wouldn t pay more they canceled my tow without telling me, and now 4 days later I m still trying to get my money refunded to me.Stay far away!!!!!

  Myka
6 years ago
Because of Lina and Luis I made it home safely tonight. I am about 5ft2 female, look and is basically the size of a 16 year old and also not from this area. I was out doing food delivery when I accidentally closed the trunk of my locked car with the keys still in the trunk. And instantly became completely stranded late at night in a city where I know absolutely no one and to top it off my phone was dying. But because of the amazing customer service, speediness and most of all the kindness of Lina and Luis. I am okay and made it home safe and sound. I understand they do this all the time but I have never experienced being completely stranded and alone. All I needed was someone to care enough to help me (I spoke to two other companies and after an hour it was basically "sorry but good luck" or they just never called me back (ELLISON!!) ) and not only did Lina and Luis help me but they reassured me that I was going to be okay, they were going to help me, and that they were on their way. That meant the world to me. After speaking to Lina I felt instantly safe. And for someone who was in a panic for an hour...I can't even explain how much that meant to me. So thank you so much! I wish I could give you 100 stars I am so very grateful for the service I was given. I reallyyyy hope I never experience being stranded ever again but you can bet that you will be the very FIRST people I call to count on. Thank you again Lina and Luis :)

  Becki Wilson
4 years ago
Wait time somewhat minimal, and Henry had my tire changed and done within 7 minutes. He even made sure I was safe and on my way before leaving. That's good service, TY

  Guinevere Lashmett
3 years ago
Very friendly and trustworthy and respectable company. I went and bought a car from him and he was upfront, honest, willing to work with me, and over all just made the experience easy and quick and just awesome. Ill totally be going back for tow related services.

  Joshua Wilson
4 years ago
Though they had my vehicle in their yard (and I was far from able to afford getting it out), it wasn't their fault why it was there and they were very friendly and especially generous regarding my situation!They helped me in every way they could, including: not crushing my vehicle (it sat there for 2 or 3 months!), dropping the whole of the storage fees, staying extra late to allow me to get my possessions out of it, even decided to drop the tow bill (was told originally their policy states at minimum the tow fee bill must go to collections if not paid within specific amount of time - which had long since passed for me).I don't know why they had been so helpful to me and my situation, perhaps it was just that: the circumstances/my story, maybe they were sick of dealing with me or that I just had good timing the days I reached out to them about it? Whatever it was, I was happier than I woulda been had they not been so kind.I was missing my father's wedding ring, a couple chainsaws, car battery charger and a Milwaukee blower and battery. However, I have absolutely no clue who snatched those up.. And, honestly, I would suspect my ex co-workers (that place is why it even was towed in the first place..) sooner than Sunrise Towing.Despite the missing items and the loss of my beat up ol' Beezlebub (car), I was expecting in the least my possessions to ALL have been gone by the time I got there - as that is what everyone told me happens in tow yards - and was overjoyed to see it had been (relatively) untouched!If you happen to lose your automa-car via tow in their area, you better hour it was Sunrise Towing they called to get it done, cause they are exceptionally easy going and very generous people!

  Pablo Escobar
6 years ago
I originally called another company they said they can be there in 25 min and 1 1/2 hours later still no tow truck so I called sunrise they said 15 min and it took 10 min for them to arrive. now there the only tow service me and my wife will use in the bay area. Fast friendly and safe. Hands down the only true tow service in Palo alto. Thanks the escobar family

  Razvan Musaloiu-E.
6 years ago
I managed to crash my car on the entrance to 101 on a rainy day and I need it towed home. The response was fast (it took me longer to find my phone in the car and find what I need to do) and the service experience was great. Henry was the driver that I interacted with.

  Nicolas Almanza
a year ago
wouldn t let me get anything from my car after they towed it from an accident, not even my house key! and they charged me over $300 just a a 2-3 mile tow.

  Bruce Estrada
a year ago
J R was tight very good at skillfully towing my car onto a uhaul trailer great price 220Service: Car towingService: Car towing

  Tunesha Gentry
3 years ago
Words can't express how grateful I was , last Saturday i locked my keys in my car at work at 6am in the morning, this sweet guy came out less then 30 minutes to unlock my car in the cold, he was understanding and patience, if you get into a jam this tow company is awesome

  aurelio Mendoza
9 months ago
Horrible place and management, stole items from my vehicle and now claiming they never had possession of my vehicle in their yard.

  J.P. Willis
2 years ago
Very crooked family-owned business I know of one other person that had their belongings stolen out of the vehicle the police impounded. I myself and missing a laptop and iPad and a phone. They say they stick to the letter of the law but if that letter is in the English dictionary I don't know any words that start with it.

  Irene Lauese
6 years ago
Great customer service, tow truck driver was very polite & I felt very safe. One great thing about this company is that they are open 24/7.

  Lynette Seals
2 years ago
Very polite people working for this company I was really pleased very friendly I was very happy with this company and I will call them again

  Mykel Hall
4 years ago
Always have good prices on cars. And fair on towing prices. I would use then a gain and a gain.

  Mateo Huerta
6 years ago
Henry is the man had a somethings I needed moved and the man work with me good looking bro

  Stephanie Smith
7 years ago
Open for business on a Sunday reasonable prices on there vehicles for sale.

  Matt Gribben
6 years ago
$270 to tow a car from Palo Alto to Belmont. No thanks.

  John Beck
6 years ago
Needed a jump start, but I they came in 5 minutes

  shad SG Good
4 years ago
Prices are high on car for sale

  Robert Adibi
4 years ago
the best tow company in the hood

  VaNesha Monique
3 years ago
So professional with a personal touch!

  BIG MONEY ROB
6 years ago
Fair pricing

  Jason Murphy
3 years ago
Great service

  Vivi Buendia
3 years ago
Muy despotas y en estos momentos que sirve para que la raza latina este unida desgraciadamente unos minutos de mala suerte te llevan tu quincena que con sacrificios haces exeden sus presios ni siquiera duro la camionetaa de mi mama ni 3 horas en el lugar he hicieron un cobro tan exagerado dicen ... el peor amigo de un latino es otro latino sin valores y respeto ..yo tuve 2 exeperiencias con ellos...y hasta burlones son ..

  Jane Oliveira
5 years ago
Very. good. Great place. 10Muito. bom. �timo Delicia de lugar. 10