Dublin Hyundai

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anne Polce
a week ago
Very happy with the service here. Salesperson very nice and courteous staff. Gor the car I wanted and a fair deal. I left another dealership and glad I came to Dublin. Great warranty and perks. Love my ionic 5.

  Patrick Star
4 months ago
The Bay Area's best Hyundai dealer. We purchased our Hyundai and recommended friends, and their sales and service representatives were excellent.Firat Sahin, the service advisor, is fantastic and honest. Prioritized safe service recommendation and what can be done at the next service visit. After the service, we encountered a small problem. I messaged the Firat, and he promptly replied. He gave me an appointment for the next day and instructed the shop foreman to inspect the vehicle again and finish the recall campaign immediately. Dublin Hyundai Genesis dealer�provides the same caliber of service as our Mercedes and Lexus dealers, but at a lower price point.Steve Paladino is a no-pressure salesman. He swiftly followed up, addressed all of our questions, and we drove our new car out of the lot in an hour.Nathaniel Turner from the parts department is extremely knowledgable and assisted me in locating components required for service. Their parts prices are significantly less than those of Hyundai San Bruno and very competitive with online OEM dealers. During their tire sale, you can acquire Michelin Primacy Tour A/S tires for almost the same price as Costco buy three, get one free.Large flagship Hyundai and Genesis dealer with a good selection of SUVs, sedans, and new electric vehicles. They have a huge parking lot, fully stocked part department, and a comfortable customer waiting area with soft drink and hot beverage options. Unlike Mercedes-Benz San Francisco, Lexus Oakland, and City Toyota in Daly City, they do not provide snacks and hot donuts.This dealership has a spacious, clean bathroom with a diaper changing station for babies! Why don't all other dealers provide this simple amenity that families require? After all, vehicle dealers serve families of all sizes.On their website, you may always find service coupons and part deals. These service discount coupons are no longer common in Hyundai dealerships around San Francisco.Our Hyundai was serviced at various BayArea Hyundai dealerships, including Hyundai San Francisco (Closed), Hyundai San Bruno (Closed), Hyundai Serramonte (Closed), Hyundai Fremont, and Hyundai San Bruno (Newly opened). Service appointments can be scheduled online, and notifications are sent by email and text message. We keep returning to this dealership because their service is excellent.

  Gloria Wu
2 weeks ago
Update: Marika was fantastic and was able to resolve the situation with us promptly. We are very satisfied with how Hyundai Dublin handled the situation.Prior to the purchase, everything went fairly smoothly. After the purchase, not so much. The sales associate assured me that there would be two key fobs for the CPO vehicle which was very important to us. He assumed they would have two fobs and did not actually look for the second one. (We likely would not have gone to the dealership that day if there was only one fob as this vehicle will be shared by multiple people in our family.) Only after we started signing papers did they inform us that there was no second fob after all. The associate said they would look for it and I responded that we would like to have it provided to us for free since we had assurances that it was available . I have been trying to get a firm answer for 4 days and nothing. We are also missing floor mats and a cargo tray that were promised in the window sticker and ad. We assumed they were under the plastic floor coverings and only discovered they were missing when we got home. It seemed like as soon as we purchased the car, this dealership no longer cared about any outstanding issues. To be fair, the finance department was great and easy to work with.

  F1fletch
a month ago
This is my second car purchased from the team here at Dublin Hyundai. The most relaxed, friendly car purchase ever!! A+++ Dealer.P.S. you know how to get to finance and then start cringing because they strap you down and try to sell you everything you never imagined didn t happen! Shop Here Nuff Said

  Neeraj Chourasia
a month ago
I was impressed with Gabriel. He helped us throughout the leasing process. He was very helpful, humble and knowledgeable. We were in and out of the dealership in 90 minutes during which he gave us test ride and did all the documentation, approval , app setting and signing. It was a smooth experience and will highly recommend Hyundai Dublin and Gabriel in particular. They have really made a nice EV car and I am so excited to drive it around.

  Bryan Monjes
5 months ago
We wanted to sell our car and the process here was fast and easy. Aron helped us out and he was extremely cordial and easy to work with. We ll be coming back next time we have any car needs.Price for the car was very fair.

  Jesse Sipes
a week ago
Lauren was great to work with and made the whole process easy. We really appreciated the laid back approach and didn t feel pressured by overbearing sales techniques. We enjoyed our Palisade so much we even came back for a Santa Cruz!

  Healthy Life
a month ago
Lauren Jarvis is the sales person to see! On a whim I wanted to stop by and look at a car as we left SF to head back home. We reached out to request additional pictures and she answered very quickly with hi res images. Then made sure to call directly afterwards. That was fantastic customer service so far as I was concerned. She was very professional, always had a genuine smile and was very willing to work around my needs to get me the best deal possible. The staff in general was very good as well. I'm quite happy with my used car purchase and I would do business with them again in the future.Thanks again Lauren!BC

  vijay dandu
a week ago
I have had a wonderful experience with Dublin Hyundai. We recently purchased a Palisade Calligraphy and the team did an awesome job to make our car buying experience smoother. Special mention to Adil our Sales Manager who is just amazing.I highly recommend Dublin Hyundai.

  Xiaoyun Han
a month ago
Thank you so much Dublin Hyundai especially sales Lauren Jarvis for helping me purchasing my new car. The whole process is very smooth. Appreciated the efficient communication in a timely manner by Lauren and the kind extra help with vending machines there. The financial manager Tommy solved our problem quickly and he is very nice. Thank you again Lauren and Tommy!

  Shrikanth S
a month ago
It was a pleasant experience getting our new car from Dublin Hyundai. Lauren assisted us in getting the exact car model/ color that I was looking for. We were greeted/ assisted almost immediately. They let me test drive the car within 15 minutes of my arrival at the dealership. Lauren helped us all the way, answering all our questions and making sure we had all the answers, worked with us to get the best deal (thank you, Lauren). The best part, they honored the Hyundai incentives and also honored the dealer incentives listed on their website. No mark-up over msrp. It was a breeze. It was a stress free experience. Highly recommend this dealership.

  Lauren Andaluz
a month ago
Gabriel was so helpful and patient. He walked us through the entire process from start to finish. He made sure he was getting us a fair deal and listening to any and all of our concerns. Would go back to Dublin Hyundai and recommend for anyone to try to meet with Gabriel!

  Juliana Atlas
2 weeks ago
I had a great experience purchasing my Tucson here. Naveed and Sam were super helpful and easy to work with throughout the process. I also appreciate their reaching out a few days later to see if I had any questions or issues. Loving the car so far!

  CodyMarie Greene
a month ago
Anthony was amazing to work with and I highly recommend working with him for your next vehicle purchase. He didn t know that I had recently had my car stolen and needed to replace my vehicle. I had shopped around and was not treated so great and lied to at other dealerships. He treated me and my husband with kindness and respect, he answered our questions, worked with us and was honest with us. We purchased our vehicle over the phone and had it delivered, something I never thought was possible. I ve yet to meet Anthony in person or the finance manager but one day I hope to just so we can say Thank You for making this purchase calm and respectful! Highly recommended all the stars given!

  joston carvalho
a month ago
Lauren is a great sales person, respectful and not pushy, made the process fast and easy. She also helped me out with a great finance rate on my new Hyundai Elantra hybrid.she was very welcoming and helpful,and in future I will definitely recommend to those who are in search of a great car-buying experience.Last but not the least I m so happy with the service provided to me at Dublin Hyundai . Thank you !!!!

  Krishna Bhanderi
2 weeks ago
Best experience, sales team are very friendly and kind. They helped even after business hours. Very satisfied with service. I would like to thank Antony for helping me complete all the paperwork for my first ever car.

  Natasha Pagew
a week ago
Lets talk about how frustrating it is to call leave messages an talking everyone other than who needs to answer all our questions. The gentleman that helped us test drive an work out numbers was great thank you to him. This finance department is awhole other issues. Talk about how our down payment doesn't reflect on our loan also how the finance team told us 2500 was free for a ceramic coating an turns out they charge us for it. Then find out we arent the first customers that this has happened to. Unsatisfied is a understatement at this pint. We are bith highly frustrated witj this outcome an the lack of care has shown here from this dealership. What was supposed to be a nice day have turned into complete dissatisfaction of customer service an disrespect from these people.

  Kamal J
4 months ago
We purchased a Tucson over the weekend and had a really great experience at this dealership. From the moment we arrived at the dealership and met Gabriel, He made us feel welcome and made sincere efforts in helping us choose the vehicle and the features/options we needed. Best of all Gabriel has a very no pressure style & friendly demeanor to work with. At the end of the day after several hours, Gabriel was also able to get us a very good pricing on the vehicle. Finally, working with the finance department was a very quick and efficient process. Overall a great experience purchasing the vehicle here at Hyundai dealership and we would certainly recommend it to family and friends.

  Sandra Guereca
a month ago
I had a good experience shopping for a small SUV. I fell in love with the Tucson hybrid. Armaan and the rest of the staff made the purchase process easy, I left with a great deal on my car. I would definitely buy here again because of the excellent customer service and high quality vehicles.

  Greg Sampson
3 weeks ago
Sam (Salesperson), Adil (Manager), and Luke (finance) all made my purchase an excellent, seamless experience. They were all welcoming and easy to work with. I applaud Sam s knowledge of the vehicles, and even when he didn t know he was passionate about finding the right answer.

  Chris Owens
2 days ago
We bought our new Hyundai Tucson from Dublin Hyundai. We have bought countless cars over the last thirty five years and this experience ranks near the top! Adil, Adnan, and Matt were courteous, professional and take pride in their work. Ryan C. runs a top notch store with wonderful employees.

  Meghan Schweizer
3 months ago
ETA - The AWFUL service continues. On Monday, we finally spoke to someone. There was no apology for the lack of communication from the service center. AND THEN, we were told the part was ordered and would be done Tuesday afternoon or Wednesday morning at the latest. TODAY IS THURSDAY AND WE HAVE HEARD NOTHING FROM THEM AGAIN! They still have our car. They did not respond to us yesterday or Tuesday. THIS IS RIDICULOUS!DO NOT USE THEIR SERVICE CENTER. We bought our car new here almost two years ago. We have had nothing but trouble with the service center. Our most recent grievance? We dropped our car off on Saturday at noon, were told we would get a call when it was ready - WE NEVER GOT A CALL AND STILL DO NOT HAVE OUR CAR. It is absolute absurdity. We called and texted them (before they closed on Saturday) and were told we would get a "call right back". That call NEVER came and WE STILL DON'T HAVE OUR CAR.The situation seems to absurd to be real.When we brought our car in for the first service after we bought it, the tire had been losing air so we asked them to look at it although at the moment the air was fine because we had been adding to it. We picked up the car and when we inquired about tire, we were told "oh tire? we didn't see any issue". Come to find out there was a NAIL in our tire and they just never looked because the air pressure was fine when we brought it in even though we told them about our issues.

  Amjad Ali
2 months ago
Dublin Hyundai is the place to go! I was able to purchase the new 2024 Sonata and Nick was a huge help! I had a ton of questions, being that this would be my first car purchase and he definitely took care of me! Overall, the team at Dublin Hyundai was very helpful and attentive. Thank you for making this a pleasant purchasing experience! I m sure I ll be back in the future!

  Mihir Vakharia
3 weeks ago
"Exceptional experience at this dealership, thanks to Lauren! She truly listened to my needs and went above and beyond to find the perfect lease deal for me on the IONIQ 5. Not only did she understand what I was looking for, but she also offered valuable insights to optimize the deal further. I highly recommend consulting with Lauren before finalizing any purchase. Fantastic service!"

  Lani Fu
a month ago
Our sales Agent Lauren is very helpful and patient with us. She reached out to answer any questions we may have and tried her best to meet our needs when we were shopping for our EV. Her colleagues in Dublin Hyundai are very helpful too.

  Rajeev Venkat
2 weeks ago
The persons at this dealership are amazing and very friendly. I had an amazing experience buying my new sonata here. Unlike other sales persons, these guys really care about the customer. Wathan is an awesome sales specialist. So is Adil. If you want to buy a car, just go here. Unlike any other dealers in the bay area.

  Mariah McGowan
2 months ago
Exceptional Car Buying ExperienceI recently had the pleasure of working with Lauren Jarvis at Dublin Hyundai during my car buying journey, and I couldn't be more satisfied with the service I received. From the moment I walked into the dealership, Lauren displayed an unparalleled level of professionalism and dedication.Her commitment helped me make THE big decision based on my preferences and needs. Lauren went above and beyond to ensure that I found the perfect car for my family.What truly stood out was Lauren s exceptional communication skills and willingness to patiently address all my concerns, promptly responding to my emails and calls, ensuring that I was well-informed every step of the way. She made me feel confident and comfortable throughout the entire transaction.I highly recommend Lauren to anyone in search of a new vehicle. I am grateful for the outstanding service provided by Lauren & Dublin Hyundai and will undoubtedly return for future automotive needs.Thank you, Lauren , for making my car buying experience truly enjoyable and for going above and beyond to exceed my expectations.

  Noah trousdale
a month ago
I came into Dublin Hyundai unsure about what car I wanted to get but Lauren helped me understand what would fit me best. I loved that she wasn't too pushy and helped guide me through the process of buying a car making me feel comfortable with making such a large purchase.

  Vinny A
4 months ago
I recently had the pleasure of purchasing a vehicle from Dublin Hyundai, and I couldn't be more impressed with the level of service I received. From the moment I walked into the dealership, the staff was friendly, knowledgeable, and genuinely invested in helping me find the perfect car.The sales person Luke Supinger, was incredibly patient and took the time to understand my preferences and budget. He provided valuable insights without any pressure, making the entire buying process smooth and enjoyable. The dealership's commitment to customer satisfaction was evident throughout.The showroom is clean and well-maintained, showcasing an impressive array of Hyundai vehicles. The staff's expertise in explaining the features of each model made it easy for me to make an informed decision. Additionally, the financing department worked diligently to secure the best possible terms for my purchase.Kudos to the entire team at Dublin Hyundai for setting a high standard in customer service!

  Charles Cerjan
a week ago
The maintenance was performed completely and ahead of schedule. The service consultant was knowledgeable, friendly, and courteous. The Lyft shuttle service was prompt and efficient.